They're very efficient, professional and the staff is friendly and welcoming. The Casselton Clinic is only a half hours drive from Fargo / Moorhead. read more

I wish there was a way to give less than a star - but mishandling a dog's life only results in a one star. Malpractice galore - whether the Casselton or Fargo office - the documentation proves the veterinarian staff should not be trusted with anything, especially not animals. Ever. My dog, Ivy, was mistreated by this office. If I took my dog to another veterinary office she would still be alive. Proceed with caution. read more

Cold and unfriendly vet. They sedated my cat and shaved her backside. During the shaving process they cut and scraped her all over the shaved area, including inside her vagina and anus. Two weeks later she is still healing. The management had no explanation and refused to refund any of money, even partially. I will NEVER bring my cat her again. read more

Casselton Veterinary Service - Veterinarians Near Me - Casselton, North Dakota

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Great first experience at the vet! They were so kind, patient, and listened to my concerns. read more

Casselton Veterinary Service - Tucker missed tech Ashley while she went to go get the vet :) - Veterinarians Near Me - Casselton, North Dakota

I am reviewing to express my concern regarding the recent visit that I had with my dog at Casselton Vet in Fargo. On March 28th I brought my dog Riggs in after he had been experiencing lethargy, and vomiting, had not eaten or drank in 3 days, and was very sick. During the visit an exam was completed, labs were drawn, and an x-ray was done. These tests were evident of pancreatitis, or so I was told. The only medication or treatment my dog received was an anti-nausea medication when I was told he would be getting a steroid injection to treat pancreatitis. I declined the fluids and appetite stimulant due to the fact that I was told he would be receiving the steroid injection for treatment of his condition. After I got home I reviewed my invoice and saw he was in fact not treated, and only given anti-nausea medication. Due to a lack of improvement in my dog's condition, I had no choice but to bring him to another vet over the weekend who indicated that Riggs was severely sick and should have been initially treated. I am disappointed that the initial visit to Casselton Vet in Fargo did not result in the appropriate treatment for my dog's condition, and I am concerned if i did not bring him for a second vet visit, he would not be alive today. At this visit at another vet clnic, he was given a steroid injection, anti nausea, IV fluids, and was given two different antibiotics to be given over two weeks. The result of bringing him to another vet cost over $900 in expenses that could have been avoided if Dr. Thill had treated my dog appropriately. read more

I have been going to Casselton Veterinary for over 15 years and trust them. When our local vet was on vacation a few years ago, I called Casselton Vet on a weekend for a life-and-death situation with our beloved dog. They took him in and saved his life. I am incredibly grateful to the vet and staff for their quick and efficient action. Our dog stayed at Casselton for a week and received the best care possible. Side note I live over 1.5-2 hours from Casselton. A long time ago, my high school dog suffered from seizures. We initially tried medication for years. Later, my vet at the Casselton Vet mentioned acupuncture and chiropractic work and suggested a change in his diet. After making these changes, he did not need to be on any medication for his seizures. The medication had side effects that made him not 100% himself. I have also had chiropractic work done on my horses many times. The entire team at Casselton Veterinary is professional, informative, and incredibly helpful. read more

Drove for an hour through heavy snow and ice with my sick pooch. They refused to see us because I was 15 min late. Nobody was in the waiting room and they told me that they were booked solid. I had to keep my hands on the wheel so I couldn't call. read more

Casselton Veterinary Service - Veterinarians Near Me - Casselton, North Dakota

The groomer at casselton gave our cat ringworm, they have denied it and have tried to place the blame on us. They attempted to treat her and made her worse. She suffered for months. We are now at a new vet who did confirm our suspicion of ringworm. If you love your animal I would not take them here. read more

Casselton Veterinary Service - This is what they did to Autumn - Veterinarians Near Me - Casselton, North Dakota

I would leave zero stars if I could. This is the least compassionate and most negligent veterinarian and daycare facility I have ever experienced. My two dogs are my children and both got kennel cough from the Fargo location daycare, when I asked why I wasn't called to pick up, they lied to me and said they called everyone. I showed them my phone records and no one from there had called. I was then told that if they did get Kennel cough that the medications would be paid for by them. Today when I went into get medications for my smaller dog they gave me a run around, finally filled them after I explained I had called earlier this morning and they told me they would be ready and my little dog is so sick he's shaking. Then they had the nerve to try to charge me for medications I was told would be covered by them and when I refused she told me to never bring my dogs there again. There's not a chance in the world I would bring my dogs back ever! If you love your pet take them elsewhere because this place doesn't not care about the pets even in the least bit. read more

I have always been treated with respect. My pets have been under Casselton Veterinary services care for at least 5 years. They got to the bottom of the issues I had with 2 dogs quickly. It doesn't matter if I go to the Casselton location or the Fargo location my 2 dogs and 2 cats are in good hands. read more

Lacking in communication and compassion. Over priced unnecessary procedures. Don't listen to pet parents.

I've only been to Fargo facility once, so far. I think Dr. Huckle and her staff are AMAZING! I'm saddened to see negative reviews. My cat was nearly 19 years old when we saw Dr. L. Huckle in April. She was more than patient with us; didn't run ANY tests without my authorization. She was even willing to let me pay the balance due after Easter. The reception staff was excellent, as was the Vet Tech that worked with us. I wouldn't hesitate to take Nel back there. In fact, I'd like to have her groomed there as she's getting too feeble to groom herself. Jeanie and Nel read more

My experience with both the casselton and fargo locations have unfortunately been horrible. I am a veterinarian and I would never recommend this clinic to my family and friends. My first experience with this clinic was several years ago when my first dog passed away from cancer. After her death my family went to visit her body and the veterinarian brought her into the room in a body bag. Her body was covered with blood and bile from her death the night before. Fast forward about 13 years after and our family pet was struggling from epilepsy. My parents trusting this clinic brought her to the fargo location where they proceeded with chest x rays and bloodwork. My father called me at work, my pet was in distress and trying to breathe. There was no oxygen placed on her, no medications to help her calm down and breathe and every time I tried to talk with the veterinarian she became defensive. She continued to state that my pet was dying of cancer. My family sent my clinic the diagnostic results which were read by board certified critical care specialist, oncologist, radiologist and internal medicine specialist who came up with diagnosis of something completely different associated with her epilepsy. I would try to talk with the veterinarian as a colleague and continued to ask if she would give my pet medications to help her become more comfortable which ended up in the veterinarian ignoring my requests. The entire time, the veterinarian denied all diagnosis that were made by specialists and would only talk about euthanasia with my family. She became overtly defensive stating how long she had been a veterinarian trying to force my family to make the choice to euthanize my pet right away. Due to the poor standard of care and the horrible compassion we transferred our pet to another clinic where we were able to get her stabilized and comfortable while making the decision as a family to humanely euthanize her (as well as we were able to spend time with her). Overall, the issue came down to poor standard of care and compassion to the pets family. Unfortunately, this has happened twice with our pets at this clinic. After our last pets death, I tried multiple times to talk with the management of this hospital and discuss why my pet was given such poor quality of care after calling and asking if they would be able to see her. As well as why I was treated so disrespectful as a fellow veterinarian who only wanted my pet comfortable in her last few hours with us. Sadly, the clinic continued to ignore my calls and messages and told me multiple times they would call me which they never did as well as I never received my pets medical records which were requested several times. Due to the horrible quality of care my family pets have received here I am sadly writing this review as no animal or family should go through the experience we have multiple times with this clinic. read more

I've had 2 less than ideal experiences with this vet clinic. I'm not one of those crazy pet parents that takes my dog in at the first sneeze or cough. When my dog had a terrible eye infection, the vet told me to call and schedule an appt if her eye didn't get better over a couple days.. when her eye didn't show signs of improvement I called and was pushed off by the receptionist several times and told to "keep doing what I was doing". By the time I got my dog in to be checked again it was almost a week later. When I brought this to the attention of the clinic manager he was great to work with and was sincerely apologetic. However, this time around when I called the receptionist again was snappy and rude on the phone, I could feel the eye roll happening when they asked what was the matter with my dog. I've never had a problem with the vet techs or vets themselves but the receptionists are less than ideal or helpful. So much so, that I have been calling around to other vet clinics in the area to bring my dog to. read more

Took my dog in with a dislocated hip. Dog was in pain and crying loudly. No one would even take a look at my dog. Had to drive all the way into Fargo to Red River Emergency vet, another 25 minutes after already driving 20 minutes to Casselton. Pathetic service. Thanks for making my dog suffer more. You really suck as caregivers. read more

Very upset and disappointed in the Fargo location. This past Thursday, I brought my healthy cat in to get a common wellness check and two shots, but she ended up passing away during her examination. My cat was visibly nervous traveling to the vet, but once in the exam room she seemed fine. The vet tech lifted my cat up with her hands fully around her neck for an extensive amount of time in order for the vet to check her belly. Once she let go of her, my cat collapsed, unconscious, onto the table. They checked for a heartbeat, but it was beating slowly so they took her to a back area to try to resuscitate her. When they returned, they told me that they had given her CPR and a shot in her heart because it had stopped. They also tried putting a breathing tube down her throat, but they were unable to revive her. There was blood around her mouth when they brought her back into the room and they told me she had blood in her lungs. Furthermore, the vet said that she could have died at any time because she probably had some sort of pre-existing lung condition, but nothing was said when my cat's lungs were being checked just minutes before with a stethoscope. And before that day, my cat did not have any visible breathing issues and seemed perfectly healthy. I will never, ever be returning or bringing another beloved pet to this place. read more

I have always had good service with casselton. Unfortunately we had a pet pass 11/23/20. We paid close to $300 to get ashes and an urn. As of 1/29/21 we have not gotten any communication from them. I had to call. The receptionist was nice enough to tell me my pups remains were "back there" but the urn hasn't came in. So he's just sitting in a bag on the shelf? And the person in charge of ordering urns Isn't in today. Very disappointed. We still have 3 pups and would like to continue with their service but feel maybe we are not that important to them. read more

Fargo location kind of sucks. I had taken my pet to have surgery a few weeks ago and made an appointment for the vet to call me. She never called. I tried calling the next day, but the receptionist was not there to answer. Same thing happened the next day. I eventually just emailed my vet to which she replied once a few days later. Since then (about 2 weeks) I HAVE HEARD NOTHING. I needed to talk to her about the condition of my pet, but she refuses to answer any form of communication. Very rude. read more

This is a wonderful vet office!!! They treated my dog like it was their own. Very friendly office. Everyone We came in contact with was so nice. I am definitely going back for all my pet needs. Their prices were very reasonable too. I can't say enough good about them read more

Do not recommend the Fargo location! Our rescue dog is very timid of people and dogs. We've worked with her a ton to socialize her. The first time at the vet I couldn't even get her to go through the door. This time she did well and even wagged her tail. We were there for boosters and the vet tech came out. I told her she's very timid of people and we've been working with her. Well she grabbed her leash and our dog wouldn't go, so she began full- on dragging her to the back. I asked her to stop and if I could lead her back. So she walked back fine and once we got to the door she grabbed her leash and dragged her once again. The dog was so terrified, she was frantically trying to get out of her collar. I explained to her we've really been working to make her not afraid of people and this isn't helping, and asked if we could go into one of the rooms so we could be with her. She annoyingly said she'll "try" to find a room. Then literally walked through the open room to let us in. So I said, "Oh, so a room was available?" Another vet tech came in and the shot went great. Then before they left, I explained that we've been working really hard to get this dog not to be scared of everything. She's made a lot of progress and I don't want her to take steps back and be scared of people, places, etc. So I don't feel dragging her around by her leash when she's clearly terrified is helpful, and it seemed like a huge inconvenience to ask for a room so we could be with her. Anyways in the middle of talking, the vet tech that was rude just left and walked out of the room. I went to the front desk and asked who I'd talk to if I had a complaint and the one girl wouldn't even look up from her computer. When we got home our pup started peeing all over the floor, and that hasn't happened in a long time. Totally unprofessional. read more

The folks at CVS are TOP NOTCH! We have brought our two beagles to them since they were b oth 8-weeks old. Recently our 10-year old female strained her hip and was in a lot of pain. After a few chiropractic and accumpuncture treatments with Dr. Peterson she is getting back to being herself! Highly recommended.Well worth the 20-minute drive from Fargo! read more

I have always had good experiences at Casselton Vet in Casselton, but was greatly disappointed by their clinic in Fargo. I do not recommend their clinic in Fargo after experiencing very bad customer service and pet care. read more

If I could give them no stars I would gladly do so. I brought my new puppy here for her first set of shots. I brought a towel in with me for my puppy to be on since she was not vaccinated yet and I expressed concern about her catching Parvo. When we got in the exam room the tech asked if she could take my puppy in the back so she could meet the other staff. I nicely refused and said she could after she gets all her vaccines at a later date. My mothers dog has always had a rabies titer done and is registered in the city of Moorhead. I asked about titers to make sure they did those at this location. The vet told me it is illegal for rabies to do that. When I got home I called the Casselton location to clarify and they said that they do provide titer testing for rabies at both locations. I informed them of what I was told and they said they would provide them the information. I should have never made my second appointment with them! I was on vacation so my mom brought my puppy in for her shot. I called before hand to clarify with the staff that my mom was bringing her, that she has full rights to make decisions and that I was sending a signed paper with what I did and did not want done. They said that would be great and it sounded good. My mom arrived early and had to sit and wait 45 minutes before she was even brought to the exam room. In the exam room she had to wait again. On my paper I clearly wrote that she has a lump in her ear that I would like checked and that she has had loose stools. They refused to do an exam even though she was getting a shot and health concerns listed. My mom asked multiple times and they refused. When we declined the smear of food on the table for her to lick during her shot the tech said that my mom would have to hold my puppy then for the shot because they were short staffed. My mom is not trained to restrain animals for shots. Even though the tech "read" my paper when my mom first got in the room she still tried to do the food smear on the table and my mom had to remind her not to. I also clearly said no to a certain test on my paper and was charged for it, my mom had to go back in and have them remove and reverse the charge. The staff was snotty and rude! They say that your animals health is their number one concern, I do not feel it is at the Fargo location at all! After the appointment my mom called me to review how the appointment went with me. I called the clinic to talk with the staff that was in my appointment. She was so rude. She did however guarantee that my puppy is healthy. I am not sure how though, there was no exam at all a vet never even stepped foot in the room. I am fine with a tech giving the shot instead of a vet as long as it is done correctly. I am so disgusted with this clinic there were so many more things that I had issues with there! read more

A month ago, I would have given them five stars. But recently, one of my dogs underwent a tooth extraction. She was older, and anesthesia was an issue, so I knew it was a risk. We took all of the precautions we could, and things seemed to be going well. She was discharged early so I could watch her breathing (she had episodes of distress), since they didn't have 24 hour coverage to watch her. I asked about emergency monitoring and was told that was not necessary. At home she stumbled into the window well (medication effects), and broke her leg. After being in the emergency clinic overnight, we went back to Casselton for fracture surgery. Even with her history, she was sent home the next day due to "short staffing" and that she would be calmer at home. I was also told she did not need emergency monitoring, and that she could be watched at home, even though she was not eating or drinking completely on her own yet. She ended up in the emergency clinic in renal failure, and had to be put down. If you think you will get 24 hour care at Casselton, you are wrong. The staff and docs are good, but the lack of monitoring, and the lack of communication that monitoring would help, cost me the life of my little girl. read more

I have received excellent pet care in the Casselton clinic and atrocious customer service in the Fargo clinic. If living in Fargo, definitely avoid that clinic. Whoever manages the Fargo clinic on weekends should be put to pasture. She is a miserable human. read more

These guys are incredible. They are awesome. They are rock stars. Do not take your pet anywhere else; save your money and time and stress and just take them to Casselton. I have a Border Collie cross and we took her to different veterinarians in West Fargo with nasal problems. They ran up hundreds of dollars in worthless tests and told us she's healthy, she just has allergies. Pills NEVER worked. Not once. Then she developed this growth on her forehead, right between her eyes. We took her to another vet in West Fargo who told us it's a wart, can't do anything for it. Give her Claritin for allergies. Fine, we gave her Claritin. DID NOT HELP. Finally we decided to go to Casselton Veterinary Service and the doctor actually took the time and checked her over. He took an instrument and actually looked in her nose, which no one had ever done before. When we told him that the growth was really starting to bother her, he took hold of the skin under it and said, "Well let's just get rid of it then." Do you know what a relief that is to hear? After four years, a vet was finally going to do something to help my dog! We are going to go pick her up shortly now from her surgery and I just cannot say enough good things about this place. Seriously, don't waste time going to ANY vet in Fargo/Moorhead/West Fargo. It's only a business to them. At Casselton they will actually do something for your pet. For the first time in four long years, we have hope that our dog is going to be okay. read more