Probably the best hotel rooms in Shreveport. Our room was clean. Casino is clean as well…read more Sportsbook was spacious and nice. Not a lot of bj tables though.

The casino is beautiful, clean and wasn't cloudy with smoke. That's where the good things end…read more There are more quarter and 50 cent vgt machines than you see anywhere anymore, and I love playing those, but their machines are the tightest I've ever experienced. You may as well play a $5 machine ; that's how fast your money goes! We spent around $2k and had very few good wins and left empty-handed. You are also lucky to get a drink server at all. If you are able to flag one down, order your drinks 3 or 4 at a time. You are better off going somewhere else to gamble.

Won $200 on $15 of free play! 10/10 would recommend especially to someone who has never really gone…read moreto casinos.

We had a lot of fun here. Was early when we went so very clean. Loved the games. Staff was friendlyread more

Hotel is not busy and the room view was the roof AC units? Online amenities say hot tub? It's…read morethrough the spa only open until 5:30 pm for a $30 pass charge. Rooms are nice and comfortable but attention to detail with the advertisement is not honest. Margaritaville good food but if you order a salad as a side it comes out all at the same time. Too much food for one delivery.

My friends and I visited here for our Spring Break away from home. We've been working really hard…read morethe past couple years for our degree so I decided to treat everyone to this stay. I called ahead of time to make sure the pool was open because the pictures are what drew us in to begin with. The person that took that phone call and booked our stay told me "The pool is open, there is just no staff working the pool area. Drinks can be obtained by walking up to Margaritaville form the pool." I was the first one to arrive at the resort and I immediately walked to the pool to scope it out. Ghost town. No furniture, no cushions, no TV's, no activities. Just dirty and empty (during Spring Break). I ran into multiple couples throughout my stay that were ultimately "tricked" by the information we were given about the pool as well. The stairs to Margaritaville to grab our drinks were even closed off with yellow tape. I walked through the hotel, up the elevator and to Margaritaville to grab dinner and a drink. I asked if I could sit on the patio. The said "yes". However, the doors to the patio were locked. When I asked why they said "because the manager said it was too windy" Winds were only 7mph at that time- less than a breeze. There was a time, even, that after being rushed by multiple people at Margaritaville to order before the kitchen closed security approached someone from our group about their outside drink. Which was totally fine with us, we didn't know better but we tried to order before walking her drink back up to the room. They denied her requested and personally walked her up to the room for her to dispose the drink. We had a child with us and this was embarrassing and inappropriate. AFTER all of this they continued to hover over us. The restaurant staff and security. The restaurant forgot to give us our food that we ordered to go so we ended up waiting there for quite a while and the security asked my friend to empty her purse of her closed shooters. We were going to an event after dinner where yes, shooters are acceptable. I talked to a friend of mine from Oklahoma and said this can be normal behavior for casino's, but we did not know better. We are not from this state and we just wanted to have a fun carefree time during our break from school. I hated that we had a child with us to witness this. I felt tricked and lied to along with other guests at the resort. I felt embarrassed that I was the one to book this stay and my friends got treated this way. There were staff I had talked to that were so sweet that I had no problem with by the way. A lot of them were very friendly. The only ones mentioned above caused us any stress.

Machines are stingy. Bar and grill has weird and unpredictable hours. Sometimes music good…read moresometimes not. But the highlight of this place is the staff. So nice and accommodating from cashiers to security to the grill to the housekeepers. The latter being the hardest workers up there. They keep the machines clean and bathrooms spotless.

I drove over here 2 weeks in a row and both times the ATM was not working and they would charge you…read more$8 to get a $100 out of their cage of your own money. I wasted my time coming here I had just put $160 into a machine that the minimum bet was 50 cents and I bet it a $1.50 and spent a 160 bucks and never once wonwhat I had bet , the machines are turned off they do not pay out at all in my opinion ,it is the worst ripoff I've ever been in

100.00 loss in less than 30 minutes no paylines,no bonuses, staff that's rude, you like to lose &…read morebe treated like this is the place to go

If you are ill and have a service dog, you are not welcome here. They are unyielding, won't listen…read moreto reason (or the law), and are terribly rude through it all. Ignorance is what it amounts to. But in all fairness, nearly everywhere you go in this town doesn't understand the service dog issue. When I visited recently, I went with my dog. I entered without the door greeter saying a word to me. I went straight to the ATM and AS I WAS PUTTING my card in the machine to withdraw money to spend? I was approached by TWO security officers who told me I could not bring my LAPTOP in. Nothing was said about my dog. I left to put up my laptop. The moment I got back, that same silent door greeter saw me approach while he was on the phone. He quickly told his caller to hold on while he rudely and loudly told me that I had to leave as I stood there with my dog's leash in hand. "You were told not to bring that dog in here." I responded, "No, I was told not to bring my LAPTOP in. My dog is a service dog and can go with me wherever I go." "Where are his papers?" He stupidly asked. "In my LAPTOP!" I exclaimed. Idiocy in charge. Stay away.

Worst most frustrating experience ever at the bar which ended up being a warning for the whole…read moreplace. Doesn't seem to be anyone in charge either because nobody cared. It's dirty and smells moldy. Giving a one star because zero isn't an option. I left have my drink there and just walked out. My wife got sick and threw up her drink I bought her there about 5 minutes down the road. Time for new management.

Went to Kickapoo casino 6/5/25. Played and actually won a 1600$ jackpot. After aprox 10 minutes…read moresome lady claiming to be a manager Said I'm sorry but your jackpot is void, stated o had put myself on a banned list (which I did not) keep in mind I have and have had a players card for years and have accumulated points, free play along with being on the monthly mailing list. I asked to see documentation supporting her claim, was told I couldn't see anything. Point being is obviously the thrives can make excuses to steal your money with no player recourse. Do not go to Kickapoo casino!

The atmosphere was nice, the staff was not rude or anything like the reviews said... However, I am…read moredefinitely kicking myself for not believing the reviews as it is very true that this casino does not pay out. Anything! We got to watch a few bonuses, but we did not even ever win what we put in... 400 bucks. Gone in 40 minutes not worth the drive.

Small Cozy Clean let's you hit a little something and easy to park. We also ate once it's Very…read moreReasonable and food was good. Self serve beverages and very clean restrooms.

Can't say too much about the gambling here because I didn't donate a lot but it surprised me when I…read moredid a full walkthrough and noticed that there is a second floor full of machines as well. If this is your first time in here like mine, you can explore around and find many many Nook and crannies like you've entered little rooms of machines, it's pretty neat. I'm sure it would get tiring after a while or many trips back to here. What I like about here is there are table games like most medium casinos. I would consider this as one and the table limits are low, for example, $5 as compared to $10 or $25 at large Casino like Choctaw or WinStar. Also there is a food court here (kun1 a mall) I guess for the budget-minded food consumer here instead of the expensive restaurants that amplify their menu prices. It was closed this particular Sunday but I could tell it would be a good value to eat here and not worry about going outside for something cheaper down the road. At last there are drink stations here for your beverage enjoyment pleasures because the cost is free hundred for each cup and the unique thing that I like about here is this is the only Casino where I've seen where they dispense SOFT SERVE ICE CREAM (gasp!) in a cup!!!! McDonald's has left the chat. Connected to the hotel are numerous ballrooms and hotel with a garage connected in the back but parking is ample out front as well and there is valet parking.

My wife wanted to do a little gambling so I brought her out for a bit. Just a Quick Look for me and…read moreI left her for a bit. Off to check out the surrounding communities. This has come a long way from when it first opened. Took a while for Oklahoma to get on board with the gaming stuff. Everything is run by the Native Americans and the casinos have to be built on their land. It's turned into a very nice destination point.

Lost 300 an finally got a bonus round which paid 0. I felt…read moreripped off Will never go back

food was very great & fresh, fairly generous portions of food, server was nice & everything came…read moreout quick