Service was amazing and the offer was competitive. Nimer (?) was great. Took his time, shared info…read moreabout the current market value of gold and diamonds. While I didn't get what I hoped for, I definitely feel like I received a fair amount. This was after visiting a total of 6 shops between Hayward and El Cerrito. If I could, 10 stars!!

This experience was as smooth as it could be! I called to see if they take walk ins and the guy was…read moresuper polite and said yes. So I came down, easy to find with parking right in front. Inside is clean and simple, you go up to the window for the process. Harb helped me and he was super cool and nice! He weighed my jewelry in front of me, he was very open and honest of how it works. Gave me the offer, I took it and was paid fast just like that. Quick and easy, and the service was great! No scam vibes here! I Highly recommend this place

Jay. was very polite and timely. we agreed on a price…read moreimmediately which was acceptable to me and allowed him some leeway as well I will be doing business with again

Jay is great and gave me a fair price. I found him on ChatGPT, and I am glad I did. Will…read moredefinitely use him as my go too.

Amazing Service ! Fixed my necklace same day, under 10 minutes. Walked out wearing it super happy.read more

I rolled by this Gem of a Jewelry Store!!!…read more The Owner George is A Book Of Knowledge !!!! When it comes to Jewelry and Custom Jewelry Pieces and Items of the Sort!!! George Showed me a Custom Silver Aztec Ring that he had made! Using the Lost Wax Method!!!!! I enjoyed talking to George!!! George has a lot of Great and interesting Rings And Bracelets out on Display!!! He also does Custom Jewelry Fabrication by Request!!! For all These Reasons this is a Baller On A Budget Approved Establishment!!!! I Keep My Pimp Hand Strong!!! Number #34 On The Yelp Top 50 Most Prolific Yelp Elites Of 2025 List !

I've already mentioned in my earlier review that this place is fantastic when you need a loan...The…read moreguys who work here are no nonsense about the business they've been doing it for years and they have always been fair with me on loan amounts when I bring my items in. I have to say I have always been satisfied and thankful I had someone to go when I needed money. I moved and I was not able to come in and pick up my item. They shipped it to me for a fee of $40 (plus the balance of my loan amount and ticket of course had to be sent) the shipping rate is because it has to go registered mail and I'm sure the fee includes them having to pack it as well(it was packed great!). Long story short...I received my item in the mail and I'm happy to have it back it means a lot to me. If you ever need a loan in the Bay Area this is the place to go! THANKS GUYS YOU ROCK!!!!

The owner responded to the review with his explanation which is fine. However, the issue is how he…read morehandled it in person. He came out of nowhere - he wasn't even there when we initially got it tested. He came out super aggressive and starts aggressively asking us where his rent is multiple times. That's not how you go about doing your business bro. Maybe try speaking to people with at least an ounce of respect. Look at the other reviews about you and how they describe you. You run a business, you represent your business. If someone in my line of business does something I'm not happy with, I get that point across in a professional manner. Im not even mad, it's just disappointing. You could've gone about it in a professional way and there would've been no issue - we would respect your policy and leave and handle things outside.

It's always so nice finding a local, family owned business to work with, especially when it comes…read moreto something as special as jewelry. I recently worked with Higgins to restore an old family gold bracelet - something that was really special (and worn so much, you could tell how special it is) but needed some SERIOUS TLC. I just picked up the bracelet and it looks brand new - I'm shocked it's even the same bracelet! I'm so thankful for the time, care and love the team at Higgins put into this. Their customer service is spot on, their jewelry is timeless and beautiful, and not to mention, their storefront is so cute! I'd absolutely recommend Higgins to anyone looking for something new (gifts, engagement rings, etc.), or even looking to renew something older and special - like I did. Highly recommend!

Since I no longer live in my home and I'm really old, I'm in a rental, with people who have master…read morekeys. My gold and silver jewelry has become a burden instead of a joy. I also had some sterling silver. I took it to Higgins and I got a wonderful quote from them. So now I have money and no worries. I totally trust them. We have trusted them for years. Tomorrow we're going to splurge on lunch. Thank you, Higgins.

Family-owned business with great customer service. I came here to sell some jewelry I wasn't using…read more The scale is right in front of you, so you can clearly see the weight, which made the process feel very transparent. I was paid cash on the spot. The owner was very personable, with a great attitude, and it was nice to see him teaching his daughter and granddaughter how to run the business--they were there helping as well. You can really feel that it's a family operation. I wish them continued success.

Great customer service very well spoken and was able to explain everything to us. Very satisfied…read morewith the pond and the customer service was amazing. Will be back! Thank you

What you need to find is consistency when you're dealing with a precious metals dealer. There are…read moreso many guys out there offering something one week and next your scratching head, did I piss him off some how? Not these guys. They has been very consistent with his pricing. Which is great cuz you can bank on him being where he says is today or 3 weeks from now. It's a big plus.

This is a established Coin Shop in Castro Valley!!!…read more Its is also very Secure!!! The Front Door is Controlled By An Electronic Locking Device on the Front Door!! The Proprietors of the Shop are very Knowledgeable and have a Healthy Inventory of Coins and Precious Metals!!! This is a Baller On A Budget Approved Establishment!!!! I keep my Pimp Hand Strong!!! Number #34 On The Yelp Most 50 Prolific Yelp Elites List for 2025 !!!!

Lilibeth N. provided us with excellent customer service! She was patient, friendly, honest, and…read moregenuinely happy to help. You can tell that she truly enjoys what she does. When you're purchasing jewelry, you want to feel confident that you're getting good quality and value for your money. After having a bad experience elsewhere in the past, it was so refreshing to shop here and be treated with honesty and welcomed like family. Harout was wonderful as well! He was very knowledgeable, made us feel comfortable, and took the time to answer our questions without making us feel pressured. Thank you, Lilibeth and Harout, for making our jewelry-shopping experience such a positive one. We truly appreciated the great customer service and will definitely be back!

My husband and I visited the Jewelry Exchange in Redwood City, with the idea of getting me a…read moresolitaire diamond ring. First - I LOVE their security measures in place, having the control to unlock the door for their customers. It made us feel safe, especially with all the recent jewelry store robberies that have been going on in the Bay Area. Upon entry, we were greeted with warm personalities and smiles from the three ladies behind the counter. They never pressured us and allowed us time to look around. When we were ready, one of the sale clerks came over to help us. We explained that we wanted a simple, single, white gold band, and then selected a diamond. She laid out everything for us to look at and when she dropped the diamond on the setting, my heart knew it was the one I wanted. The diamond is 2.10 karats, and it's simply breathtaking! We did not trade in my wedding ring, it was a purchase for my right hand and a "I'll love you more than forever" ring from my husband. We opened a credit account and it was so easy, with six months interest free! We highly recommend the Jewelry Exchange in Redwood City for all your jewelry needs! Especially if you are purchasing an engagement ring, or wedding set! We also got my wedding rings from this same store, 18 years ago and they are still holding strong. The customer service and attention we received in this store was nothing short of AMAZING!

Dioro Jewelers in Danville just performed a miracle. My mother-in-law's 80-year-old wedding ring --…read moreworn, tired, and barely recognizable -- has been completely transformed into a stunning piece worthy of a new chapter. Corinne walked us through every step, delivered on every promise, and turned it around quickly at a price that felt more than fair. The result? My daughter will walk down the aisle wearing her grandmother's ring. That's not just jewelry restoration -- that's legacy. Dioro is my jeweler for life. Full stop.

After several years, my husband told me he wanted to give me a new ring and introduced me to Dioro…read moreJewelers. From the moment we walked in, Corinne made the experience feel incredibly special. She was warm, welcoming, patient, and completely nonjudgmental. My husband knows far more about diamonds than I do since he picked out my previous ring, so I walked in feeling a little overwhelmed and unsure of myself. Corinne immediately put me at ease. She took the time to educate us, guide us, and help us customize a ring that felt perfect in every way. I enjoyed working with her so much that we also ended up purchasing a beautiful pair of diamond earrings. There is truly something special about her and her shop. You can feel the warmth the moment you walk in, and it's reflected in the wonderful customers she has built relationships with over the years. It feels personal there, not transactional. When the ring was finally ready, my husband surprised me, and I was brought to tears. It is beyond beautiful, and the sizing is absolutely perfect. More than the ring itself, the entire experience felt meaningful and memorable. We had worked with another jeweler in the past, but the experience never felt quite right. I often left feeling uninformed and disconnected from the process. With Corinne, it was completely different. Her passion, knowledge, attention to detail, and genuine care shine through in everything she does. I can confidently say this will be my jeweler for years to come. I highly, highly recommend Corinne and Dioro Jewelers, not only for the stunning jewelry, but for the experience, kindness, and exceptional pricing as well.

I had such a great experience here! I brought my engagement ring in to be resized, and they were…read moreable to do it quickly, for a great price, and were very accommodating with our schedule when it came time to pick it up. The first size we chose ended up still being a little too big, so we called to see if they could adjust it again. They were so understanding and let us bring it back right away. Since they knew our wedding was less than a week away, they resized it again the same day and even did the second adjustment free of charge. We really appreciated how kind, accommodating, and helpful they were throughout the entire process, especially during such an important and time sensitive week for us. My ring fits perfectly now! We will absolutely be bringing any jewelry we need repaired or adjusted here in the future. Highly recommend!

The whole team was extremely helpful and listened carefully to every concern and desired service…read more The end product was exactly what was needed! It was also super clean and nice inside.