I was at the RBC- Southgate Branch today to get a draft prepared. The lady who helped me was very…read morekind and polite. I do not recall her full name but her name starts with the letter V as per my knowledge and she wore specs. The best customer service she offered I could say.

I've been with Royal Bank since I was a kid and I have moved my banking a couple of times and most…read morerecently came back. My credit card had always been here though and it was going to be retired in its current fashion - as a no-fee Gold Visa. When my card expired in November I would be changed to the next available no-fee option, which I didn't really care for. I also knew that I wanted to change to a MasterCard because we are Costco customers and want to have some rewards from the shopping we do there between the store and the gas station. I did a month or more of research of different cards with different rewards from travel rewards to cash back. While I got lots of information, it still left me feeling with a little information overload. I made an appointment to speak with an advisor about the credit card. I met with Rodney and he was absolutely amazing. We spoke about what I was looking for in rewards - mainly I wanted my money, the way I do my spending, benefit us in the best way possible. There was one Royal Bank MC that I was looking at and we brought that up. I also showed him the others that I have found. I was very impressed at how objective he was. He truly looked at things from my perspective but was able to provide some counsel based on his experience in the industry. We broke the cards between travel rewards and cash back so we could completely compare apples to apples. He even looked into some of the insurance offerings within each card. Through an hour of consultation we were able to take various cards off the table based on my own personal preferences - not because any of the were not good cards. In the end I was very comfortable with the card I chose and very excited as well! I stayed with an RBC card, but it wasn't even the one that was on my list! We added it on through our discussion! All of this was due to Rodney's service, consideration, and attention to detail. He is a fantastic ambassador of Royal Bank.

I am a senior on cpp, oas, and gis. Wife bought me out of my…read morehouse.bought a condo. Little bit of savings and nothing else. They changed me$ 304. I ask them why, they gave me $94 I refund 04/ 29/ 26. On 05/04/26 I phone d because I did not receive my refund in my bank. The receptionist was rude cutting my talking off twice, asking for the manager. The manager said she only charged me the time it took. And also said she will get the people that handle that look into it. If that's how the treat customers well I don't think they want customers

Excellent Accounting and Bookkeeping Service. Exceptional People To Deal With. Thanks Metrix For…read moreThe Support And Understand Through Difficult Times.

5 stars, but I'm a little biased. I think what this organization does is amazing. Helping people…read morethat are in trouble debt wise is extremely admirable. Every individual I have met at this organization is kind and compassionate, which is exactly what people who are swimming in debt need. Originally funded by the Government of Alberta Money Mentors is the only organization that can set up an OPD (orderly payment of debt) program for you which consolidates all your debts and comes up with a payment plan for you so that you don't have to declare bankruptcy. Coaching people with their money is something I would love to get into as a career and I'm happy to announce that Money Mentors is making steps into the community. This means educating young people so that they don't end up in situations where their debt is over-whelming. Money Mentors in Edmonton now has extended hours which gives flexibility to a variety of individuals and they also offer one free financial fitness class a month which focuses on setting you up for a strong financial future. Go check them out, you have nothing to lose, you can only gain peace of mind and better money management skills!

I second Janine E in saying that what Money Mentors does for the people of Edmonton is amazing. For…read morepeople already experiencing debt issues they can work with you in creating consumer proposals,enrolling in the orderly payment of debts program,or if it comes down to it in the end they can even support you in finding a good trustee if bankruptcy seems to be the best and only option. Their counselors treat people with the dignity and respect that all human beings deserve regardless of how deep in the hole you might be. On the flip side of things they also offer courses and coaching on budgeting as well as money management if you haven't quite hit a low yet but just have concerns about how you spend your money and how to reach your financial goals quicker. They are a not for profit service so you have nothing to lose and everything to gain by checking them out. The security and peace of mind you will gain is well worth it!