id like to put a shout out to Drew and the guys at Bay st Broker,s !! I cant say enough about these…read moreguys on how they helped me out as I was living in my vehicle for years and my 2 expensive guitars were in his shop as I was BROKE. There were a few times I had to call Drew and ask for some more time, I promise ill be in soon, and he would understand and show some compassion, which is rare these days. If Drew needed anything from me, id be honored. I picked them up now, my babies are back, and I thank you guys, your the frickin best, and people, if you need help temporarily, go see Drew and the guys, most definately recommended. Thanks again guys !!!

We have been patronizing this establishment for many years. We have maintained an excellent…read morerelationship. Drew and Clayton have always been professional, courteous and considerate. It's been a pleasure to interact with them. Their policies, and pricing are reasonable and fair. Highly recommended.

it should be zero stars. Bank teller incorrectly moved my money to BCHydro instead of Sidney…read moreProperty Tax and I am told it will take 3 months for them to correct their mistake. This is CIBC in Sidney BC. Awful service and no ownership of their error. I do not know how to escalate within the CIBC banking system's process. Zero support from the "manager" at the Branch. Can anyone help?

Epic fail. I was in with my husband and sister in law to empty thier recently deceased father's…read moresafety deposit box. We walked and told an employee we needed to access our father's box. At no time did he ask any of us for ID. He asked for his debit card. My sister pulled a man's wallet from her purse and handed over her dad's card. The fellow came back and and asked if she had the key and off we went. We could have been anyone. As we were leaving my husband mentioned that his father had passed that morning and the employee said he thought we might have to sign something to close the box but by then we had already emptied it. A manager type then came out and asked my husband and his sister to sign some forms but still never once checked to see if they were who they said they were. They have laptops for customers to use to do thier banking online here instead of with a teller. It's an interesting premise but given the total lack of security we experienced I would be reluctant to use these computers to do something as sensitive as personal banking. I would be seriously worried about keyloggers.

One on one service. The tellers all know my name and I know theirs. My service charges are 10% of…read morewhat they were at CIBC. Full service, great mortgage, loan, savings rates. all money deposited is insured by the province of BC. I have never experienced this ease in getting financial questions answered. To the Manager, loans manager, customer service reps, and now financial planning. Thank you for your help with my savings goals! Its great to be a member at Community Savings. Edward Wood

Came downtown to get cash for the bus fare. This TD Bank is very clean and spaciously big. Wait…read morewasn't too bad. I needed exact change so had no choice but to wait in-line. Really friendly staff. Overall, it was a positive experience.

Their Call Centre would not help me change email address until I shouted and demanded a…read moresupervisor. Finally a supervisor lady came on the line and fixed the problem in less than 30seconds. Thank-you Nadine in Surrey Call Center. Coast Capital Savings used to accept emails but they're to busy to do that any more. Won't even accept a customer compliment! They even use a Phoney Manager name now; "Darren Entwhistle"

My husband was referred to Coast Capital by our financial planner when he started up his business…read more In the beginning it was fine and we rarely had an issue. My husband has now passed away and the powers that be at Coast Capital froze the accounts before I was even able to take in the needed paperwork and proof of his death. The only thing that they would issue me funds for was the funeral costs. I explained that the staff needed to be paid, which is a viable expense, I was told that they wouldn't pay that expense out of the business account!! It has been a very frustrating experience at a time in my life when I don't really need anymore stress added to my life circumstances. I am not impressed with Coast Capital Savings Credit Union. While I was there dealing with the representative it seemed that neither he nor his colleague had much experience with dealing with a sole proprietor estate, seems their training fell short in this area.

I recently applied for a mortgage for an investment condo in a well known building with an…read moreexcellent reputation and their "desktop" assessment was so completely off to the bc assessement, that I will not be doing any real estate business with them in the future. I think their comparables were from 1975.

I made a huge mistake borrowing from this company. Very difficult to get straight answers, (…read morelanguage barrier), talked down too and even emailed wrong balance. Harassment to borrow, harassment tore borrow, harassment to pay and now slow to send insurance paperwork and incurring more interest. I will do anything possible to let people know to stay clear. I will say a couple nice, helpful staff, but below my standards of even average. B