We tried ordering some pizza online. They do have great pizza. Its not the product that is getting the 1 star its the service. We ordered online to expedite the process and avoid confusion. So when i drove to pick it up the order wasn't even started. The existing employee in the deli area was walking out and told me the other person would help me without asking what i needed. There wasnt any other people in the deli area waiting, so it wasn't like they was swamped with orders because i would understand the delay if that was the case. When a employee did help me they informed me that it was shift change thats what the problem was.. anyway its probably a good idea to just call before you go pickup any carryout orders from there and not take it for granted that people are actually doing there job. And yes we waited 30 min before showing up to pickup the order, so it was supposed to at least been waiting or almost done read more