Pay good money for trash pick up but it's now Saturday night, 4 days late, no pick up. Live on a busy street and if my trash spreads across the road way, I won't risk my life to pick it up. This company is poorly managed. read more

If I could give it zero stars I would. It has been 4 weeks since I last had my dumpster emptied. Today they said the driver couldn't get to it. A tractor trailer could back up to it. They expect me to pay for services they don't provide. Finally had enough today and told them to just come get the dumpster. I have weekly pick up and have seen them less than 26 times in the last year. I would recommend finding a different company to anyone that has them. read more

unfortunately their is no 0 to give as a rating. they double and triple bill your account when I brought it to their attention. they refused to go over line by line on my bill or to meet me in person to discuss the over charges. In retaliation they canceled my account versus correcting them. they over charged me $661.69 which I will now file in Hancock County District Court. read more

Casella refuses to pick up my curbside trash on the designated trash day. I've spoken with the Brewer City manager and his assistant several times. Spoken with Casella more times than I can count. Still, There is approx. a 1 in 3 chance that curbside trash just doesn't get picked up and nobody seems to care. I wish the city of Brewer would drop them like a hot rock. read more

Dealing with casella waste was an absolutely horrible experience. They increased my prices 3 times over 6 months.... Adding what they call "unfortunate fees of an additional $16 Because they say they" have to but it was not an price increase " Since they have bought out the competition price hikes constitute a monopoly. I recommend that nobody utilize this company. read more