4.5/5 stars I had my eyes checked because the last time my…read moreOpthamologist said I was developing cataracts. Andrea Gray was recommended to me by another doctor which made me feel better despite the low review. I had been concerned since one eye had changed where I could see close better than distance. I made an appointment with no problem, received reminders and was given information to for the appointment via text which was so easy. The person at the front desk welcomed me and gave me paperwork to fill out upon arrival. I had little waiting time before I was called in. A technician took information and Dr. Andrea Gray came in to do the testing. Testing was thorough. I shared my concerns with Dr. Gray and she explained everything well. I do have a cataract on mush right eye. Life on the water took a toll as that was the eye that faced the ocean when at the wheel. She said it was normal for one eye to have a shift in prescription from a cataract. Instead of surgery right away, she gave me a prescription that allowed me to use my left eye for distance and right for seeing close. If that prescription didn't work for me, we can always have the surgery in the future. This is wonderful as some would push surgery. She was very knowledgeable, explained everything thoroughly and I felt comfortable with her. I do recommend Dr. Andrea Gray and will be very happy going back to her.

Complete shysters. I went here for a vision check and specified beforehand that I did NOT want any…read moremedical checks. During my visit Dr Billingsley he says I have the beginnings of Cataracts and then said "forget that he ever said that". Then when checking out they say I owe a co-pay. HUH??? Because he said I SUPPOSEDLY have the beginnings of cataracts they are going to charge both my vision insurance AND MY MEDICAL INSURANCE (and charge me a co-pay). This is complete and total INSURANCE FRAUD!!! I hope it's worth it to them to lose a patient, because I WON'T be back.

I had been diagnosed before Covid with a cataract starting in my right eye. I researched and found…read morea doctor in Roseburg but he was no longer here but he recommended Dr. Andrea Gray. I met with Dr. Gray and confirmed there was only a problem in my right eye. She gave me a chance to try glasses for the left eye only and keep the cataract as it was good close up and the other would be for distance. I had trouble adjusting to two different visions so we set up an appointment for surgery at the Vision Surgery and Laser Center. Someone called me to do a pre check-in. It was quick and easy. They sent texts to confirm my appointment and sent instructions for the day of the surgery. I arrived the day of the surgery with all my necessary items was greeted and check in was fast. I felt comfortable in the office. I was called back and was given a big comfy recliner with a warm blanket to rest before surgery. The nurse was nice and explained everything that would happen and how I may feel during surgery. They put a line in your arm so they can give you a 'twilight' anesthesia. The nurse had worked in the Operating Room fir 32 years so I knew she was capable of whatever was needed. Dr. Gray came in to be sure I was ok and ready. They took me to surgery and the next I know I was in recovery. I didn't remember anything about the surgery. The center is run extremely well with top notch support and medical staff. They cover everything to make you feel at ease with the surgery. The place is clean and, yet, warm and comfortable. A 5/5 is not enough for what they do from check-in through check-out!!

We have been going to Umpqua Valley Eye Associates for many years. They have always given us the…read morebest of care. They have always been kind, honest and efficient. We would not think of going anywhere else.

My wife has been a patient at Umpqua Valley Eye Associates for over 15 years, I have been going…read morethere for 5 years. I had an eye lens replacement by a doctor that is no longer there, Hmmmm. On 15 May 2022, Dr. Seely wrote me a letter stating, "...and am formally discharging you from my practice". He then continues, "(you have) a very serious and potentially blinding condition and in my opinion need to be under the care of ophthalmologist." I was FIRED from his practice, I think, because I CANNOT wear a mask. He did not indicate that in his letter to me, so I am assuming this is the reason. I am 79 years old, with breathing issues & heart issues & I cannot wear a mask. I politely offered to wear a shield, but that was not to his liking. They demand that every patient wears a mask. Here is their photo of their staff - hypocrites ! I would not trust someone of this weak stature with my eyes. Thank you Dr. Seely for sparing me any agony that I might have endured. As you demanded, I will seek a competent, compassionate ophthalmologist. Jim L, Glide, Oregon.

I've been thinking about this for years and then I got a letter from my Ex Husband that proves what…read moreI suspected. It's a crazy story. I went to see Dr David Patterson right after I had surgery to remove a tumor. It was really weird, he repeatedly said things a certain way - trying to trigger me- I was really puzzled. The way he said is very unique- which made me pay attention. Dr. David Patterson - as my doctor- I trusted him. Told him personal things about me. He's my Doctor- everything' I told him myself he weaponized it and used against me. I was seeing a psychiatrist. ( They are totally useless; don't bother. She had recommendations about treatment - and Evergreen shut it down . Part of my treatment was getting another Doctor- not David Patterson. They said I would have fill out paperwork and a board would review it. I have top- tier insurance. That is unacceptable. I heard this weird feeling about Dr. David Pay. My Husband wrote me admitting he got in touch with my Doctor- him pretended he was a Doctor saying how I was dangerous and fleeing from the law in California. Not true . Not hard to find out. I was unstable, I was dangerous around children- etc. etc. I had to say something- because it is wrong. Dr David Patterson shared private HIPA information with a person he didn't know over the phone. Then used it against me without verifying it. There were so many problems with this facility- from making appointments to Paying the bills.I don't know what I'm going to do next. I was a fragile patient , recovering from Cancer Sx, and he purposefully made my life so hard. Until I was able to pull myself out of it- at first blaming myself. Doctors I have now are straightening this out for me in my head thoughts. He horribly gas lighted me. Was stupid enough to believe some voice of a person know, using information against me that wasn't even true. I'm not sure what I'm going to do. I have proof now.

Evergreen Family Medicine has primary care physicians and specialists on staff to handle medical…read moreproblems of their patients. They have the doctors, an Urgent Care and an Imaging and a Laboratory for bloodwork and other services right in the same building. I have seen both my primary care as well as an endocrinologist. They have numerous primary doctor and I have changed my primary doctors to find one aligned to my personality. My endocrinologist, Dr. Racine, is one of the best I've had in 35 years-important when you have a rare condition. I also have gone to the Urgent Care, the lab to have blood drawn and have worked with three staff at the front desk, when you check in and in all the associated offices and have had only excellent and caring services by the staff. I definitely recommend Evergreen Family Medicine. It is nice having one facility for the many things you use often. I am happy with the services and the people. I

Such a great experience! Everyone was friendly and the doctor was very knowledgeable and kind. He…read morewrote treatment directions down for me so I wouldn't forget, and explained everything as we went. Very helpful!

This is a scam just like most medical! I paid $500 for glasses that I can't use! They know and…read morewill do NOTHING about it! They are not here to improve your vision...just collecting money! Scammers!