From the moment I arrived, I was impressed. The grounds are clean & well kept. The interior is just…read morethe same, a pleasantly fragranced, spacious, & well-organized atmosphere. The female residents are on one side of the establishment & the male residents on the other. There are two residents to a room, which has plenty of space. They have a nice dining area & outside patio as well. The aide is warm & friendly and treated the residents with great patience. Williams Loving Care certainly lives up to its name. I am appreciative that my family found this gem of a place for my loved one. I highly recommend it.

My mother at 92 had three strokes that rendered her immobile on both sides of her body, she lost…read moreher ability to swallow normally and her speech was very labored. Two months later she is on regular food, is mobile with minimal assistance and her speech is greatly improved. She will be coming home in a couple of weeks. They have the best Therapists in the world that are truly phenomenal in caring for their residents and their needs, without them she would not be able to come home. I cant thank those enough that helped in her daily care and made sure she was included in all the activities they have to offer.

My experiences with the Mayflower have been terrible. I have a family member who went through the…read morerehab portion for after stroke care. The staff (most not all) are rude and do not communicate with family members about their loved one. They do not return phone calls. They talk rudely to the residents and about the residents to other staff members. My loved one sat in their soiled brief for over 2 hours on more than one instance because the nurse would not answer their call to take them to the restroom, which resulted in an infection. My loved one has also been given the wrong medication which resulted in an ER trip. Seniors deserve to be treated with dignity and respect, not like they are children without a say. Do yourself and your family member a favor and do not send them here for nursing/rehabilitation. I can't speak about the other parts but this area is horrible.

High class, beautiful residential community for seniors needing independent living or assisted…read moreliving accommodations. They have every amenity desired and then some. The staff is efficient and friendly. The chef and his team provides quality cuisine for every palate. The decor is relaxing and the features are well-planned. Love the swimming pool that has a ramp with a rail for seniors needing the added support upon entry and exit. Facing beautiful Lake Charity, the views are spectacular. An up and coming community with a traffic light for easy access to busy Maitland Blvd.

Opened in January 2022, I was told. It is a beautiful facility with mixed independent and assisted…read moreliving. Great location in Maitland, Fl. Not far from restaurants, a Farmer's Market, I-4 expressway. Lots of areas to sit in screened in porches, beautiful gardens outside, nice pool and a walking path. It has lots of potential. However, I cannot highly recommend at this time. They are pretty disorganized. When I initially met with the marketing director, I was told that the food was delicious with many options. The service is ridiculously slow in the dining area and far from being delicious. Quality is inconsistent. Food choices are limited with lots of carbs, mostly meat options , very limited fresh green vegetables or fresh fruit. They are very short-staffed. Servers seem burned out. Trelago The Grove is trying to hire more staff. Director is very opened to suggestions and making changes. He seems like he is really trying to improve things and he is hands-on. Newly hired Activities Director is warm, enthusiastic and very helpful. Outside trips are starting to be planned but up until recently, it was very limited. In a senior living facility, I was surprised to see the kitchen has high countertops requiring barstools. I think that most of my concerns relate to being new, limited staff and as I said there is good potential to improve. I will update in a few months.

What an amazing place! I was told that this is a "Senior Mall" and had no idea what that meant…read more Seeing is believing--and now I know what they mean. When walking in the building I was greeted by the friendly ladies at the reception desk. There is a Care Manager, Brenda, that knows just about everything about everything when it comes to resources that seniors may need. She does a 30 minute consultation to evaluate your needs. She introduces the resident businesses to you, and gives you information for other resources that are of interest to you. On the tour of the facility--and it is lovely--she discusses the businesses located there and how they may be able to assist. There is a library of senior resources, an auditorium and cafe area, and a living options showroom in addition to the businesses. The living options showroom is full of information--Independent Living Communities, 55+ Communities, Assisted Living Facilities, and Skilled Nursing Facilities. But what impressed me even more is the calendar of events--all events are free! The Senior Club meets on Mondays, there are Zumba and Tai Chi classes, various financial planning classes, Medicare educational classes, hearing tests, caregiver workshops, and so much more! Everyone is friendly and helpful. The questions I needed answers to were addressed to my satisfaction. When my mother was here on vacation, I brought her there and she was very impressed as well. This is exactly the kind of place she would love to have as a resource to her in SC. I have referred many people to this facility, and would recommend it to anyone who is caring for or assisting a loved one and has questions--about anything! Come take a tour--you won't be disappointed!

We're amazed with One Senior Place. You're greeted when you walk in and assisted with anything…read morerelated to senior services. Their team is superb and has helped Vivant Senior Living connect with families in need of memory care services. We can't recommend them enough!

They really care here, From the director to the maintenance crew. Choosing a place for your family…read moreto live and be cared for is a huge decision, we have all heard the horror stories. We took a tour here and decided to put my mother here a year ago, to this day she is happy and is well-taken care of. If you are in the market deff schedule a tour with David (he is great). My mother is in the dementia care unit which is run by Megan. She is always available for a call and sends us videos and pictures of my mother on her phone almost daily. She allows us to facetime with mom. It is so sweet and we feel we found an angel in her. Thank you, Madison at Ocoee!

hello good afternoon my name is Mckeshia Donaldson, I had an interview Javier also completed and…read moreapplication on site at the job fair on 8-13-26. I've called twice in almost two weeks the receptionist name if I'm not mistaken is tierrra or tia but she is very rude to me when ever I give my name , as if she doesn't want to relate the message or let me speak with Michelle .she is very unprofessional and I think the company need to have a one on one with her professionalism. Thank you , have a nice day.

It's a nice place. Always clean and staff is very friendly. Architecture and decor is not "the…read morelatest and greatest," but it is homely and inviting. What I really wanted to harp on is the service. Putting your family member into homes like these can be very disconcerting -- are they taking care of her? Feeding her properly? Giving her love and attention? YES! Peace of mind is something too valuable in instances like these. My grandmother is currently staying here, and she is treated wonderfully. Her hairstyles change more often then mine, and her nails are always groomed/painted. The staff knows her by name, and are able to make considerate conversation, if only momentarily. Your loved one will be well taken care of here, and that, is invaluable.

I am disappointed and disturbed by what I have witness and experienced. The overall cleanliness of…read morethe facility is unacceptable. there is a smell of urine throughout, many areas appear dirty and poorly maintained giving concerns about hygiene and infection control. The attitude of the staff is troubling. Most are unfriendly, unapproachable, and lack warmth and compassion. My Dad was constantly falling and injuring himself which shows me he was not being watched. I was extremely worried about my father's health and the overall standard of care. He seemed to have declined faster in his dementia at this facility. Once he was moved to another facility, my father is now blossoming. If you care for your loves ones. Don't send them here!!

Love the company culture. The residents are great! Great place to work. You will develop a great…read morerelationship with the residents and the workers

Run! Stay away. If your family member is not arriving with someone they will be treated as such. Do…read morenot arrive on the weekend or after 2 pm on Friday. You will be told no one is available to evaluate them and your loved one may be forced to be bed ridden and diapered if no one is there to speak for them. The nurses did not even check to see if she was oriented. When the floor manager came in that evening she assessed her and most importantly spoke to her like a person and then called in the nurses and assistants to read them the riot act. My mom had knee surgery and was just there for PT. They would move her and touch her bandaged leg and had no clue why she was there. There was no communication between the shifts. She put her in a diaper despite her protests, they didn't want to get her a chair to go to the bathroom and told her she'd have to go in the diaper. This was before I got there. The bathroom was badly ventilated, between two rooms so it always felt like someone had showered recently, it only had a toilet. The food was disgusting, prefrozen meats that looked like the muscle had burst from improper storage, skinned mash potatoes that felt like hardened chunks that had been left uncovered, cold and bad coffee and what was surely jello that had been to watered to prevent becoming solid with ice cubes in it. On top of that the plastic covers for the food smelled like standing water. We brought her food and fruit every day. There is no where for family to sit. They did not bathe her even though she arrived in hospital robes. They spoke AT her. My husband noticed another woman who seemed to have been wearing the same thing all weekend. On a Sunday morning they told my mom when she was alone that her knee extension machine was broken and they would have to wait til PT came in on Monday before she could have her treatments. We showed up and asked the nurse on that shift to turn it on. She walked in and set it up. It was never broken, they had just taken it apart and said it was broken. My mother was upset and felt so unsafe. She had been uncomfortable not being at home when she arrived but her fear and anxiety became palpable. The insurance company and hospital were appalled by her treatment and worked with us to get her out of there as soon as possible but they needed the in house doctor to ok the transfer. They lied to my husband about when the doctor was available and nothing happened until the evening before she left. We made sure she left the next day by noon. This is a nightmare. Do not leave your family here. Do not leave your enemies here.

My grandfather has been here almost 2 years and I can honestly say that the staff are nothing short…read moreof caring, compassionate and professional! Not only does the facility look like a 5 star resort, but you get the 5 star service as well. The facility has been so accommodating with my grandfather's needs, especially with the pandemic going on. I can't imagine him being anywhere else!

Please be very wary of putting your loved ones into this facility. It is a lot of smoke and mirrors…read moreand some major bait and switch. They do not want anyone who doesn't fit into their specifically designed molds of how seniors should behave or exist. It was heartbreaking the way they treated my parents and honestly probably took a few years off their lives.