After living here for seven years now it appears that the new senior management has a directive is…read moreto charge the residents as much as possible and to cut back on services and staff and then complain that this nonprofit is only cleaning a million a year which is why they are raising prices.

Valle Verde is truly an exceptional place for seniors to live. My client Luella resides here, and I…read moream constantly impressed by the quality of care, the kindness of the staff, and the overall warm atmosphere. It feels more like a welcoming community than just a retirement home.The grounds are beautiful, the facilities are well-maintained, and the food is excellent. Staff members go above and beyond to make sure every resident feels comfortable, respected, and cared for. Luella enjoys her days here, surrounded by friendly neighbors, engaging activities, and a supportive environment.I am grateful to see how happy and secure she is at Valle Verde. I would highly recommend this community to anyone searching for a caring, professional, and uplifting place for their loved ones.

My husband and I have lived at the Samarkand for 3 years…read morenow. To say that we are thrilled is an understatement. We have met so many nice people... Done so many interesting things... Reside in such a lovely unit... Partake of such delicious, well-presented and beautifully served food ... Participate in several vigorous and enjoyable physical exercise classes... Are content in knowing that future unknown medical problems will be addressed... I could go on and on. Our children and grandchildren often express gratitude that we are so happy and healthy here. They are not nearly as excited, however, as we are to be living in a beautiful resort! It really pays to plan ahead. We have friends who waited too long and are not mobile enough, because of advancing age or accident, to be acceptable for Independent living. I am a certified financial planner and I am following my own advice. Most people, when asked their biggest regret with regard to residing in a retirement community, will say that they wished they had made the move earlier when they could take advantage of all of the positive amenities.

I just finished one review, but after reading some older reviews, I'm happy to report that the care…read moreis much better than nine years ago. When my dad pushes the call button, someone usually responds in under 5 minutes. They seem to be on top of their game!!

We have had a wonderful experience at Villa Santa Barbara. Bob, the director and Bill, the business…read moreoffice manager, have been attentive and very welcoming. There is a community feeling among residents. I highly recommend them without hesitation. There are activities on a daily basis and all the staff is supportive of residents.

Really uncommunicative and downright hostile at times…read more In the time we were there we were originally told we could park his car in the garage as part of his lease. Came back two weeks later to find a hand written note on the windshield saying it needed to move or be towed. No email, no name attached to it, and when I went in and asked a very hostile man came out, followed me through the lot and began berating me. When I tried to show the email they told me that staff member no longer worked there... This is just one of many examples of how they handle issues with residents and their families.

A family member shared written disparaging email remarks from their leadership about me because I…read morechallenged out of cycle fee increases (that breached their admission agreement) and also because I challenged their standard of care by advocating for my loved one, as a son and Trustee. Additionally, AG markets and is equipped for assisted living, but I feel they will keep residents beyond their care capacity in the interest of revenue. This is an ideal location for your loved one if you want them devoid of stimulii, alternating between sleeping and watching TV all day and if you have a high tolerance for unresponsive and unprofessional adminstrative staff. Amazingly, their hands on care staff are commendable, but overworked, and exhibit more professionalism than their management.

Our experience after one successful month: What we want…read moremost of all for our loved ones needing assisted living services is compassionate, quality care tailored to the individual. You'll find exactly that at Alexander Gardens in an incomparable setting reminiscent of a luxurious bed & breakfast lodging. No high-rise structure screaming "facility" at its residents. Instead, intimate (only a couple dozen residents), serene, peaceful setting with carefully designed activities that foster engagement without forcing it on anyone. What a find for our Mom!

My mother in law spent her last year alive as a resident of Heritage House. She had required much…read moremore care as she aged, that our family could no longer handle even with outside assistance. We researched places and Heritage House was highly recommended by one of her closest friends. I've never seen another residential home that was better! The care was exemplary. The food was so good. I'd rather have eaten there than at most restaurants. They actually have a chef on staff who prepares absolutely wonderful meals. A lot of of these residential aging facilities get a bad rap for horrible food. Not heritage house! Of course, no places is perfect but the complaints that we had were so small and few that I would always recommend this facility if you have an aging parent that needs full-time care. Is it inexpensive? Of course not but none of these residential facilities are inexpensive anymore. With utilities and food and cable TV and telephone service all included in the monthly bill. We do know from experience that it's a fraction of the cost of maintaining a private house with full-time staff. That's what you get at Heritage house. You will have someone on staff 24 hours a day seven days a week that cares.

My 91 year old mother is here for the last stage and it is such a wonderful facility. So much…read morekindness and care is shown to every elder. Even in COVID I feel every precaution to protect the elders is being taken yet clearly staff tried to meet the needs if residents for human care and connection even in quarantine. They are wonderful about pets living with their elder owners. Cannot recommend more highly.

My wife is a caregiver who has a patient at Vista del Monte. She's been assigned this client for…read moreabout a year now, and is only minimally pleased with the service. Visted on money gives their patients. For instance, just today, she went for her shift only to find out after she had been there for an hour that the patient had acquired COVID. NO NO NO WARNING SIGN ON THE ROOM ENTRANCE. That's a terrible thing for patients and caregivers!

I stayed at Vista Del Monte for a week with a relative who needed round the clock care while he…read morewaited for his room to be ready at their 'memory care' facility (which includes round-the-clock supervision and care.) These are the observations I made in that time :  The staff is doing an excellent job caring for their residents and treats each person as a unique and valued individual. Every staff member we encountered knew my great uncle's name and greeted him warmly.  The kitchen staff were fantastic and accommodating. Any time we had unique requests for condiments or extras (any time of day) they were always happy to oblige. There were two ladies in particular that remembered my name (even though I am a guest and not a resident) and made a point to address me by it, which I thought was very professional and kind. I believe their names were Jennifer and Melissa. On the occasions when we went to dine in the outdoor dining pavilion the wait staff was on par to any high end restaurant in town. I would know as this is what I did for a living for many years. I was shocked...especially considering they don't accept tips anyway...they were just that good because they cared. William stood out as being especially accommodating when our 'reservation' got messed up (my fault) one day.  All of the medical staff who came to the room to give medications or do wellness checks were professional and kind. One woman (Juline) was particularly warm and cheerful. Everytime she left my uncle commented on how much he enjoyed her visits.  The 'resident services' staff were always going above and beyond with any request I brought to them. One lady in particular (Angie I believe) stands out. When I needed to do laundry for my great-uncle, but it was after hours so their little shop was closed she went to her car and got her OWN laundry detergent that she happened to have with her and gave it to me to use!  I could go on and I'm sure there are many staff that deserve specific mention that I've forgotten to include (I should have been keeping notes all week) but in general the entire staff was amazing and I don't have one single less than stellar incident to report.

My mother has been living at Wood Glen Hall for almost three years now and I have to say that she…read morehas never been happier. There are so many fun activities each day and they go all out for the holidays, with a live band and the best decorations and live entertainment. I am always very, very impressed with the regular activities as well as the special event activities that are planned. The staff is very caring and kind and really makes an effort to make everyone have fun and feel like family. The facility is one level with lovely furnishings and a beautiful courtyard garden where residents can gather if they want to sit outside. I also think it is a great value as I looked at other places in Santa Barbara before picking Wood Glen Hall. I am so happy we did and I know my mom will be happy here for many years to come.

Be careful of this place with your elder relatives or loved ones. It may be fine for the…read moreable-bodied, but if your family member has some level of disability (or may have down the road), this place will not be helpful for them. Apparently once a reliable long-term care facility, Wood Glen Hall has come under new management. Our family encountered lack of clear communication there, as well as chaotic care (though some staff members are doing their best). We also had problems with dietary issues, which were not quickly resolved. Also, the recent Covid outbreak at the facility was not necessarily well handled, as it was up to our family to obtain Paxlovid, which needs to be given early in the illness.

Outstanding lunch at a great price. 3 of us had the Alaskan grilled Cod with a lemon-cream sauce,…read moresalad, veggies, and spaghetti (really), along with dessert and drinks. Fourth person had grilled salmon- great. Plus, a beer and glass of wine for two of us. Cost? $18.00 a person. The restaurant is within the retirement community but open to the public, you just need to sign in and out, paying when you check out. Parking is tight, you need a good walk.

On the plus side: My…read moremother made some good friends at Maravilla. On the minus side: Food is generally good, but not great. Maravilla does not know how to do pastries, and deserts are often very disappointing. As a rule, vegetables are undercooked. Maravilla business practices are somewhat unfair. When one is absent for two weeks or more, one gets vouchers for half the meals that one missed. Why not all of the meals? And, why does one have to be absent for two weeks or more? Overall, I'd say that Maravilla does not offer good value for the money.

We have a beloved family member at Mission Villa. She has advanced Alzheimer's. We moved her in…read moreover a year ago after a decade in bigger, more institutional assisted living facilities. MV functions like a family home, but with the professionalism of a hotel. Home cooked healthy meals, TLC in terms of elder grooming, hair appointments, medicines, and then the lovingkindness of the staff which never ceases to amaze me. My mom is truly loved at Mission Villa. The environment is cozy: music playing, windows bright to the courtyard, Dana the owner coming in to charm all the residents & make them feel at the core of of a community. It's kind of a prototype for how America should care for its dementia population. I wish they'd do a TED talk & share their successes with the world. We feel infinitely blessed to have a spot there.

From the owner: We provide dedicated, compassionate care that allows our residents to live full and healthy lives…read more We are proud to give our clients the highest quality care, and are committed to ensuring the comfort and well-being of every person we assist. Contact us today to learn more about our assisted living, dementia memory care, and senior care. Other services include: Nutritional Menu Santa Barbara CA 93101 Special Dietary Needs Santa Barbara CA 93101 Movie Night Santa Barbara CA 93101 3 to 1 Staff to Resident Ratio Santa Barbara CA 93101 Enjoy the day, have peace of mind, and live life to its fullest with our professional care services. We understand everyone has their own unique needs and preferences, that's why we customize our services to each client. We look forward to providing you and your family an excellent hospice program, lifestyle program, and and fitness program.