My father was there for 8 months with end stage Parkinson's, before passing. Personal items,…read moreincluding marked clothing, would regularly disappear. A lot of the staff are less than friendly, and a bit impatient with him, even thpugh he was quiet and calm, compaired to many of the other residents. Food quality was horrible, as family would come eat with him. A lot was inedible. Uneaten food, including fruit, would be heated again in microwave, or pureed in a blender to a mush, even though he had a good appetite and was self-feeding. Complaints met with rudeness or indifference. Considering how expensive they are, we expected better. Building and rooms were beautiful. Activities guy was very good with residents, and tried to get everyone involved in activities. My mother said she rather end it, then be put there. Awful place.

The residents at Oak Cottage are cared for with respect, dignity, a dedicated work ethic with deep…read morecompassion. The facility is clean, and comfortable. The activity director is totally involved and dedicated in making each day exciting, stimulating, enjoyable and fun for the residents. He decorates for each holiday with color, appropriate props, some moveable parts, both the interior and exterior. The food is delicious, with an appealing and appetizing presentation. I feel blessed to have my husband so well cared for and kept watched over by professional kind care takers. Linda Muzinich12/7/24

my sister was there for 2 years !! it's a horrible place !! the food doesn't really look that good…read more!! she was in a room in the back with a crazy lady as her room mate ! cement block walls ...the prisons would be a better choice !! take care of your loved ones ! don't take them to a place like this ! also they drugged her so she was even worse ! i believe she was hit because when i put my hand up to touch her she cowered away from me like she was afraid of being slapped !! two women were there on the night shift that didn't know we were still there the night my sister was put in another place for hospice care for a uti then died !! it sucks that i can't post this !!!!!!!!!!!!!

I had been looking for a nice place for my loving 80 year old cousin. I feel blessed to have found…read morePacifica Senior living. Sandra and Katrina went out of their way to make Jimmy feel at home and to make the process smooth for me. Jimmy had been in the hospital out of town and they both helped me deal w not only the paper work, they helped ease the emotional impact it had on both Jimmy and I. I am also thankful for the amazing staff they help get all the residence up and out to engage or take in the activities. I am there often something is always going on, live music either the residence making music or guest bands and signers. They keep it active and also clean, Jimmy loves the food. When I forget to bring him cookies Sandra always finds extra's in her office:-) Lori one of the nurses on staff has been wonderful always keeping me in the loop! Pacifica is a nice place for me to visit, the staff makes a difference ( I had looked at many places) Sincerely Grateful, Kelli Barrett

Casa San Miguel provided exceptional care for my mother during her five years there with dementia…read moreand mobility issues. The staff treated her with dignity, compassion, and genuine love, and our family always felt supported and welcomed at any time. Knowing she was cared for like family in such a beautiful home brought us great peace of mind. I am incredibly grateful -- truly the best in town.

Our mother lived here for 5 years during her final stages of dementia. We couldn't have​ found a…read moremore caring, loving home. All of the caregivers were so patient and supportive​. Home​ cooked meals, clean facility​, individual rooms in a comfortable residence. My mother was finally able to get calm and not as confused here. We are confident we couldn't have​ found a better facility during this difficult time. The owner owns a couple other homes/facilities if this one is full.

Outstanding lunch at a great price. 3 of us had the Alaskan grilled Cod with a lemon-cream sauce,…read moresalad, veggies, and spaghetti (really), along with dessert and drinks. Fourth person had grilled salmon- great. Plus, a beer and glass of wine for two of us. Cost? $18.00 a person. The restaurant is within the retirement community but open to the public, you just need to sign in and out, paying when you check out. Parking is tight, you need a good walk.

On the plus side: My…read moremother made some good friends at Maravilla. On the minus side: Food is generally good, but not great. Maravilla does not know how to do pastries, and deserts are often very disappointing. As a rule, vegetables are undercooked. Maravilla business practices are somewhat unfair. When one is absent for two weeks or more, one gets vouchers for half the meals that one missed. Why not all of the meals? And, why does one have to be absent for two weeks or more? Overall, I'd say that Maravilla does not offer good value for the money.

We have a beloved family member at Mission Villa. She has advanced Alzheimer's. We moved her in…read moreover a year ago after a decade in bigger, more institutional assisted living facilities. MV functions like a family home, but with the professionalism of a hotel. Home cooked healthy meals, TLC in terms of elder grooming, hair appointments, medicines, and then the lovingkindness of the staff which never ceases to amaze me. My mom is truly loved at Mission Villa. The environment is cozy: music playing, windows bright to the courtyard, Dana the owner coming in to charm all the residents & make them feel at the core of of a community. It's kind of a prototype for how America should care for its dementia population. I wish they'd do a TED talk & share their successes with the world. We feel infinitely blessed to have a spot there.

From the owner: We provide dedicated, compassionate care that allows our residents to live full and healthy lives…read more We are proud to give our clients the highest quality care, and are committed to ensuring the comfort and well-being of every person we assist. Contact us today to learn more about our assisted living, dementia memory care, and senior care. Other services include: Nutritional Menu Santa Barbara CA 93101 Special Dietary Needs Santa Barbara CA 93101 Movie Night Santa Barbara CA 93101 3 to 1 Staff to Resident Ratio Santa Barbara CA 93101 Enjoy the day, have peace of mind, and live life to its fullest with our professional care services. We understand everyone has their own unique needs and preferences, that's why we customize our services to each client. We look forward to providing you and your family an excellent hospice program, lifestyle program, and and fitness program.

After living here for seven years now it appears that the new senior management has a directive is…read moreto charge the residents as much as possible and to cut back on services and staff and then complain that this nonprofit is only cleaning a million a year which is why they are raising prices.

Valle Verde is truly an exceptional place for seniors to live. My client Luella resides here, and I…read moream constantly impressed by the quality of care, the kindness of the staff, and the overall warm atmosphere. It feels more like a welcoming community than just a retirement home.The grounds are beautiful, the facilities are well-maintained, and the food is excellent. Staff members go above and beyond to make sure every resident feels comfortable, respected, and cared for. Luella enjoys her days here, surrounded by friendly neighbors, engaging activities, and a supportive environment.I am grateful to see how happy and secure she is at Valle Verde. I would highly recommend this community to anyone searching for a caring, professional, and uplifting place for their loved ones.

You will notice that the company has mostly favorable reviews. But notice also that all of these…read morereviews are from five years ago. Since then, the company has changed names, and I believe changed management. I suspect that the quality of service from this company has greatly deteriorated while the price has inflated. My experience with "TheKey" has not been favorable. In their favor, they did send me a very competent and compassionate caregiver. My wife has dementia and needs a caregiver for several hours a day. So why am I complaining? Mainly about their pricing. About a year ago, we began using their services at a price of $37 per hour. I thought this to be high, especially when I learned that the caregiver was paid about half that. In November, 22, they raised this price to $39 per hour. with a $1 per hour wage going to the caregiver. At the end of March, without notifying me, they jumped the rate to $41.34 per hour, This time, our caregiver informed me that they did not increase her wage at all. Thus over the last 4 months, they have raised their rates by about 11%. According to the Bureau of Labor Statistics, https://www.bls.gov/news.release/pdf/cpi.pdf the overall consumer price index by about 5% over the year ending in March 2023 and the price index for medical services has increased by 1%. Within the last 4 months, this company has increased its prices by 11%. And we can't blame this on labor costs. While they raised their price by more than $4 per hour, it appears they raised the wage rate of the caregiver by a total of $1 per hour. It appears that although the caregiver does all the work, and the company which offers little or nothing in services charges more than twice what it pays the caregiver. On the rare occasions when our caregiver could not come, they were not able to send a substitute, and one time even billed me for the day my caregiver couldn't come. My inquiries about billing were passed on from the local office to some higher authority, who either would not respond or would respond after long delays. Because I was pleased with our caregiver, I was willing to pay a substantial ransom to the company that matched us, but their last price increase without notification was for me the last straw. I have now closed the door on the Key. After this experience, I have learned that there are a number of experienced and competent caregivers in Santa Barbara, who work independently. One can pay these people far more than they would earn from the agency and still save serious money. I suggest that anyone in need of caregiving services look around for an independent caregiver. '

After researching different companies, I found three that provided services in the Santa Barbara…read more(and surrounding) area and interviewed all of them. The company that stood out the most was Home Care Assistance (HCA) based upon their detailed responses to my page-long questions, ability to provide a customized care plan for my parent and provided outstanding services for a reasonable price. It's been close to a year that I hired Home Care Assistance (HCA) to provide 24x7 care for my parent. I've been extremely happy with the Caregivers, and more importantly, my parent still has the same staff for the entire time! To be honest, I thought this industry has high turn-over. I think it has more to do with the corporate structure in staff retention than any other variable. Other positive things I have experienced, HCA management is always more than willing to work with you to 'tweak' your client care plan based upon current realities. Specifically, Shari Asmann (former Care Manager, now their Operations Manager) ensured that her staff communicated potential risks and issues that my parent experienced without hesitation. In consultation with Ms. Asmann, we devised a communication strategy between her, the Caregivers and my brother and I. If something happened, it was quickly communicated to the family. As a result of this positive communication, I was able to quickly address minor issues before they became a real problem due to the strong relationship between HCA and the family, Caregiver commitment and their professionalism. Ms. Asmann also allowed me to actively participate in the interview process for my parent's Caregiver position. She did the initial 'vetting' and let me ask a number of poignant questions. Through good times and bad, I could be assured that HCA would respond proactively and meet my family needs without hesitation. I can literally say that HCA has been there with my parent through fire, floods, family legal challenges, my parent's health problems and so much more. Of all the problems I have dealt with in the past year, Home Care Assistance is the one constant I can count on and didn't need to resolve. I'm sure there are many managers like Ms. Asmann that work for HCA and have the knowledge and experience that can provide assurance to you that you're hiring the right company. My recommendation to you is at the very least contact Home Care Assistance for an interview and you'll see exactly why I hold them is such high esteem. If you do thorough research and interview companies like I did, I'm willing to bet Home Care Assistance will rise to the top. It's stressful enough to need to hire 24x7 care for a loved one. I cannot emphasize enough that hiring the right company can help at least alleviate some of that stress. Give them a call, it's really worth it!

My husband and I have lived at the Samarkand for 3 years…read morenow. To say that we are thrilled is an understatement. We have met so many nice people... Done so many interesting things... Reside in such a lovely unit... Partake of such delicious, well-presented and beautifully served food ... Participate in several vigorous and enjoyable physical exercise classes... Are content in knowing that future unknown medical problems will be addressed... I could go on and on. Our children and grandchildren often express gratitude that we are so happy and healthy here. They are not nearly as excited, however, as we are to be living in a beautiful resort! It really pays to plan ahead. We have friends who waited too long and are not mobile enough, because of advancing age or accident, to be acceptable for Independent living. I am a certified financial planner and I am following my own advice. Most people, when asked their biggest regret with regard to residing in a retirement community, will say that they wished they had made the move earlier when they could take advantage of all of the positive amenities.

I just finished one review, but after reading some older reviews, I'm happy to report that the care…read moreis much better than nine years ago. When my dad pushes the call button, someone usually responds in under 5 minutes. They seem to be on top of their game!!

The staff at the Californian, Pala, the receptionist, Victoria, social services, The business…read moreoffice, the physical therapy, the food preperation, the nursing staff all care. My nephew has been there for almost a year due to his extremely severe ankle break. They have been supportive and responsive. Dr. Richard Young

This place is a hidden gem. Granted, the place needs updating, repairs and a major aesthetic…read moreoverhaul, but try not to be influenced by that. On entry, you are met by Barbara who has been there 45 years. The residents are out of their rooms, which to me is a good sign. The therapy department is stellar! Run by Ray, who goes over and above to be available and communicate progress reports. He immediately made sure my dad had the proper bed, adjusted his wheelchair and so much more. He is a patient advocate, and will listen to ideas and try to implement. His team of therapists Chase and the OT ( sorry, lost the name) were wonderful as well. Special shout out to Jan the SLP who got things rolling with the proper diet and adaptive utensils in the right direction fast. The activity director made sure to encourage my father to come to the exercise, musical events and more, and brought an opera iPod into his room when he first arrived and could not get up. She had an inspiring assistant who was good at getting him out. The dining room gals were great as well, and kept him hydrated and drinking which is always a challenge with nectar thick fluids. The food was actually yummy and home made! The chef and dietary director were patient, accommodating and friendly. Additionally, Brenda, the social worker is an empathetic and accessible listener. She oversaw that he got the proper care. Tess and most of her nursing staff were proactive and caring in looking after my Dad. I wish I could remember everyone's name, but Tammy, Arlene, Kiko, Irma, and so many more were really fantastic!(sorry I can't remember names well!) Thank you to everyone for bringing my dad back to baseline!