A family member shared written disparaging email remarks from their leadership about me because I…read morechallenged out of cycle fee increases (that breached their admission agreement) and also because I challenged their standard of care by advocating for my loved one, as a son and Trustee. Additionally, AG markets and is equipped for assisted living, but I feel they will keep residents beyond their care capacity in the interest of revenue. This is an ideal location for your loved one if you want them devoid of stimulii, alternating between sleeping and watching TV all day and if you have a high tolerance for unresponsive and unprofessional adminstrative staff. Amazingly, their hands on care staff are commendable, but overworked, and exhibit more professionalism than their management.

Our experience after one successful month: What we want…read moremost of all for our loved ones needing assisted living services is compassionate, quality care tailored to the individual. You'll find exactly that at Alexander Gardens in an incomparable setting reminiscent of a luxurious bed & breakfast lodging. No high-rise structure screaming "facility" at its residents. Instead, intimate (only a couple dozen residents), serene, peaceful setting with carefully designed activities that foster engagement without forcing it on anyone. What a find for our Mom!

After living here for seven years now it appears that the new senior management has a directive is…read moreto charge the residents as much as possible and to cut back on services and staff and then complain that this nonprofit is only cleaning a million a year which is why they are raising prices.

Valle Verde is truly an exceptional place for seniors to live. My client Luella resides here, and I…read moream constantly impressed by the quality of care, the kindness of the staff, and the overall warm atmosphere. It feels more like a welcoming community than just a retirement home.The grounds are beautiful, the facilities are well-maintained, and the food is excellent. Staff members go above and beyond to make sure every resident feels comfortable, respected, and cared for. Luella enjoys her days here, surrounded by friendly neighbors, engaging activities, and a supportive environment.I am grateful to see how happy and secure she is at Valle Verde. I would highly recommend this community to anyone searching for a caring, professional, and uplifting place for their loved ones.

My husband and I have lived at the Samarkand for 3 years…read morenow. To say that we are thrilled is an understatement. We have met so many nice people... Done so many interesting things... Reside in such a lovely unit... Partake of such delicious, well-presented and beautifully served food ... Participate in several vigorous and enjoyable physical exercise classes... Are content in knowing that future unknown medical problems will be addressed... I could go on and on. Our children and grandchildren often express gratitude that we are so happy and healthy here. They are not nearly as excited, however, as we are to be living in a beautiful resort! It really pays to plan ahead. We have friends who waited too long and are not mobile enough, because of advancing age or accident, to be acceptable for Independent living. I am a certified financial planner and I am following my own advice. Most people, when asked their biggest regret with regard to residing in a retirement community, will say that they wished they had made the move earlier when they could take advantage of all of the positive amenities.

I just finished one review, but after reading some older reviews, I'm happy to report that the care…read moreis much better than nine years ago. When my dad pushes the call button, someone usually responds in under 5 minutes. They seem to be on top of their game!!

my sister was there for 2 years !! it's a horrible place !! the food doesn't really look that good…read more!! she was in a room in the back with a crazy lady as her room mate ! cement block walls ...the prisons would be a better choice !! take care of your loved ones ! don't take them to a place like this ! also they drugged her so she was even worse ! i believe she was hit because when i put my hand up to touch her she cowered away from me like she was afraid of being slapped !! two women were there on the night shift that didn't know we were still there the night my sister was put in another place for hospice care for a uti then died !! it sucks that i can't post this !!!!!!!!!!!!!

I had been looking for a nice place for my loving 80 year old cousin. I feel blessed to have found…read morePacifica Senior living. Sandra and Katrina went out of their way to make Jimmy feel at home and to make the process smooth for me. Jimmy had been in the hospital out of town and they both helped me deal w not only the paper work, they helped ease the emotional impact it had on both Jimmy and I. I am also thankful for the amazing staff they help get all the residence up and out to engage or take in the activities. I am there often something is always going on, live music either the residence making music or guest bands and signers. They keep it active and also clean, Jimmy loves the food. When I forget to bring him cookies Sandra always finds extra's in her office:-) Lori one of the nurses on staff has been wonderful always keeping me in the loop! Pacifica is a nice place for me to visit, the staff makes a difference ( I had looked at many places) Sincerely Grateful, Kelli Barrett

My father was there for 8 months with end stage Parkinson's, before passing. Personal items,…read moreincluding marked clothing, would regularly disappear. A lot of the staff are less than friendly, and a bit impatient with him, even thpugh he was quiet and calm, compaired to many of the other residents. Food quality was horrible, as family would come eat with him. A lot was inedible. Uneaten food, including fruit, would be heated again in microwave, or pureed in a blender to a mush, even though he had a good appetite and was self-feeding. Complaints met with rudeness or indifference. Considering how expensive they are, we expected better. Building and rooms were beautiful. Activities guy was very good with residents, and tried to get everyone involved in activities. My mother said she rather end it, then be put there. Awful place.

The residents at Oak Cottage are cared for with respect, dignity, a dedicated work ethic with deep…read morecompassion. The facility is clean, and comfortable. The activity director is totally involved and dedicated in making each day exciting, stimulating, enjoyable and fun for the residents. He decorates for each holiday with color, appropriate props, some moveable parts, both the interior and exterior. The food is delicious, with an appealing and appetizing presentation. I feel blessed to have my husband so well cared for and kept watched over by professional kind care takers. Linda Muzinich12/7/24

We have a beloved family member at Mission Villa. She has advanced Alzheimer's. We moved her in…read moreover a year ago after a decade in bigger, more institutional assisted living facilities. MV functions like a family home, but with the professionalism of a hotel. Home cooked healthy meals, TLC in terms of elder grooming, hair appointments, medicines, and then the lovingkindness of the staff which never ceases to amaze me. My mom is truly loved at Mission Villa. The environment is cozy: music playing, windows bright to the courtyard, Dana the owner coming in to charm all the residents & make them feel at the core of of a community. It's kind of a prototype for how America should care for its dementia population. I wish they'd do a TED talk & share their successes with the world. We feel infinitely blessed to have a spot there.

From the owner: We provide dedicated, compassionate care that allows our residents to live full and healthy lives…read more We are proud to give our clients the highest quality care, and are committed to ensuring the comfort and well-being of every person we assist. Contact us today to learn more about our assisted living, dementia memory care, and senior care. Other services include: Nutritional Menu Santa Barbara CA 93101 Special Dietary Needs Santa Barbara CA 93101 Movie Night Santa Barbara CA 93101 3 to 1 Staff to Resident Ratio Santa Barbara CA 93101 Enjoy the day, have peace of mind, and live life to its fullest with our professional care services. We understand everyone has their own unique needs and preferences, that's why we customize our services to each client. We look forward to providing you and your family an excellent hospice program, lifestyle program, and and fitness program.

My wife is a caregiver who has a patient at Vista del Monte. She's been assigned this client for…read moreabout a year now, and is only minimally pleased with the service. Visted on money gives their patients. For instance, just today, she went for her shift only to find out after she had been there for an hour that the patient had acquired COVID. NO NO NO WARNING SIGN ON THE ROOM ENTRANCE. That's a terrible thing for patients and caregivers!

I stayed at Vista Del Monte for a week with a relative who needed round the clock care while he…read morewaited for his room to be ready at their 'memory care' facility (which includes round-the-clock supervision and care.) These are the observations I made in that time :  The staff is doing an excellent job caring for their residents and treats each person as a unique and valued individual. Every staff member we encountered knew my great uncle's name and greeted him warmly.  The kitchen staff were fantastic and accommodating. Any time we had unique requests for condiments or extras (any time of day) they were always happy to oblige. There were two ladies in particular that remembered my name (even though I am a guest and not a resident) and made a point to address me by it, which I thought was very professional and kind. I believe their names were Jennifer and Melissa. On the occasions when we went to dine in the outdoor dining pavilion the wait staff was on par to any high end restaurant in town. I would know as this is what I did for a living for many years. I was shocked...especially considering they don't accept tips anyway...they were just that good because they cared. William stood out as being especially accommodating when our 'reservation' got messed up (my fault) one day.  All of the medical staff who came to the room to give medications or do wellness checks were professional and kind. One woman (Juline) was particularly warm and cheerful. Everytime she left my uncle commented on how much he enjoyed her visits.  The 'resident services' staff were always going above and beyond with any request I brought to them. One lady in particular (Angie I believe) stands out. When I needed to do laundry for my great-uncle, but it was after hours so their little shop was closed she went to her car and got her OWN laundry detergent that she happened to have with her and gave it to me to use!  I could go on and I'm sure there are many staff that deserve specific mention that I've forgotten to include (I should have been keeping notes all week) but in general the entire staff was amazing and I don't have one single less than stellar incident to report.

A disorganized company that really didn't do much of anything. Billing was not good. Meh!read more

Great company to work for. They appreciate their staff and show it on the holidays. Sometimes…read moregetting a reply from other staff is a little slow .

The staff at the Californian, Pala, the receptionist, Victoria, social services, The business…read moreoffice, the physical therapy, the food preperation, the nursing staff all care. My nephew has been there for almost a year due to his extremely severe ankle break. They have been supportive and responsive. Dr. Richard Young

This place is a hidden gem. Granted, the place needs updating, repairs and a major aesthetic…read moreoverhaul, but try not to be influenced by that. On entry, you are met by Barbara who has been there 45 years. The residents are out of their rooms, which to me is a good sign. The therapy department is stellar! Run by Ray, who goes over and above to be available and communicate progress reports. He immediately made sure my dad had the proper bed, adjusted his wheelchair and so much more. He is a patient advocate, and will listen to ideas and try to implement. His team of therapists Chase and the OT ( sorry, lost the name) were wonderful as well. Special shout out to Jan the SLP who got things rolling with the proper diet and adaptive utensils in the right direction fast. The activity director made sure to encourage my father to come to the exercise, musical events and more, and brought an opera iPod into his room when he first arrived and could not get up. She had an inspiring assistant who was good at getting him out. The dining room gals were great as well, and kept him hydrated and drinking which is always a challenge with nectar thick fluids. The food was actually yummy and home made! The chef and dietary director were patient, accommodating and friendly. Additionally, Brenda, the social worker is an empathetic and accessible listener. She oversaw that he got the proper care. Tess and most of her nursing staff were proactive and caring in looking after my Dad. I wish I could remember everyone's name, but Tammy, Arlene, Kiko, Irma, and so many more were really fantastic!(sorry I can't remember names well!) Thank you to everyone for bringing my dad back to baseline!