We are customers for life! Amazing service, honest, reliable, fair pricing, knowledgeable and…read morefriendly staff. I actually enjoy going for routine service and rare fixes!

Just had my Dodge conversion van in for a steering issue. Have had another shop look at it and do…read moreadjustment to the front end to no avail, still wanders all over the road. It was dangerous to drive. Cory had this problem fixed in less than half a day and my van has never drove so straight, it's a pleasure to drive now. I told Cory he is like a magician. He definitely knows what he's doing. My wife is finally able to drive it. Fast friendly and knowledgeable, highly recommend them.

The Master Mechanic 412 Dunlop Street West location continues to struggle with the retention of…read more'Qualified Automotive Technicians'. This has resulted in a Significant Decline in workmanship, basic care and control, to ensure quality work is carried out for the patrons who have historically utilized the Barrie West location for their automotive maintenance requirements. It is unfortunate to see the path of steady decline in both Customer Service and workmanship quality at this particular Master Mechanic Franchise location. This has unfortunately left my self and others who were prior loyal customers to look to alternative places of business for our automotive maintenance needs as this problem persists and continues to get worse!

Had gone to this mechanic quite a few times in the past with good service. Last time I went there,…read morei expressed that i believed the fuel injector wiring was having issues, as my check engine light and EPC light was on. I was told by the owner who runs the shop that they checked the wiring and it was fine. Only for me to continue to have problems - took it to the dealership and it was the fuel injector harness. I had multiple fees from multiple visits only for them not to check or repair the issue i had stated. Extremely disappointed, was a repeat customer and will not be going back.

Marshall's is the most reliable, trustworthy mechanic I have found. Now going on 12 years as a…read morecustomer. When the Chrysler dealership told me I needed a full brake job during the pandemic, Marshalls pointed to the tiny bit of rust (from sitting) but then pointed out the ton of pad left. I got 2 more years out of those brakes, and Marshall's charged $0 for the inspection. They have driven me home/picked me up many times. to the person's review of driver calling in sick - what can you do about that? small family business! You do have to wait for appointments at times, but that is because they are good, honest and fair. If you don't need work, they will tell you. These guys, you can trust.

Marshalls gave me an estimate for my front brakes but when I picked it up they had added rotors for…read moreanother $200, without my permission. That is the very definition of theft: taking something without my permission. I could little afford the brakes, let alone more. I doubt that it was needed because otherwise it would have been in the estimate. They did not show me the worn parts, which many mechanics do.

Greg and Chantelle have been taking care of my cars for 14 years. I highly recommend them. They…read morehave consistently serviced them carefully and thoroughly ... I have never had a problem with my vehicles after service and always feel safe driving my car. Their fees are reasonable and fair. As well, they are not only highly ethical but are wonderful people and fun to work with. They have created a warm, family feeling in their shop. Simply ... good and timely service and good people! Very refreshing in our new, brutal business world.... Donna Thomson, Barrie, ON

We had an emergency tire repair at 4:30 p.m. on a Friday afternoon. We called Superior Tire and…read morespoke to James. He was very accommodating. The tire was repaired and we were back on the highway by 5:10 p.m. Very professional and friendly auto repair shop. Thank you!

I'd just like to say that Kevin went above and beyond with his customer service. I was stuck the…read moreother day and my car was overheating. He allowed me to sit in his waiting room while my car cooled.. He also helped me with a jug of coolent he even ordered just for me. I will be stopping back in to see him when I am in the area and I will be recommending family, friends and anyone else that I talk to... if that have an issue with their vehicle .... this is the place to bring it! Thank you again Kevin

Kevin Baltzer at Master Mechanic Barrie East told me he put "Garbage Parts" in my Mom's newly…read morebought, used car... an alternator to be specific.. and then he certified it for the province of Ontario... This "garbage" alternator died and left me on the side of highway 400 and a $463 tow bill for my trouble. Yad Dooky at Asset Plus Motors sent me to them and wanted me to thank him for fixing it.(maybe it's fixed, maybe not) Never should've been certified with "Garbage Parts"... Both untrustworthy in my opinion.

I was quite anxious about having to take.my car in for repairs after a rear end collision. I felt…read moreimmediately at ease with the friendly staff. Every one I dealt with was very helpful, explained the process and let me know what parts would be needed and a timeline. The repairs look great and the inside outside car cleaning was an unexpected bonus. I would highly recommend Zenetec. Wendy Emmerson

I took my car to Zenetec Tiffin, the staff in the office were fantastic. They arranged to have my…read morerental car brought to their location. They made certain that I received updates every Tuesday and Thursday on the progress of my repair (which was quick substantial). They worked directly with my insurance company on my behalf, which I really appreciated. The estimator was wonderful. She showed me everything that would be done to repair my car in great detail both when I took it to the shop to when I picked my car up a few weeks later (all shining, cleaned and looking brand new). They also had my car finished and ready to go several days earlier then expected. The technicians that worked on my vehicle truly made magic happen with my repair. I would whole heartedly recommend Zenetec on Triffin Street Barrie to EVERYONE!!!!

One of the worst place i have ever gone. I addressed issue and explained what i believe it could…read morebe. Guys insulated saying i dont care, i dont know and asked me to book an appointment. There will be diagnostic fees. I asked how much is diagnostic fees, again replied within dont know it could be 100, it could be 1000 and laughed. I believe, I dont know what they are doing. Anyways just wanted to make sure people have actual reviews and not crafted to lure audience.

These Guys are great! My Car was acting up, thought it was the Brake Caliper Broken or Rotors…read more Turned out it was the Links. Dropped the Car off and picked it up early afternoon. Decent price to fix it and Alignment. They could have lied and said my Brakes were bad but they're Honest People which I greatly appreciated! I highly reccomend them!! Will definately be going back.

I was referred to this business for a a second opinion on brakes as my dealership wanted $2000 for…read morea brake job. Keith was very friendly and knowledgeable and let me know that I only needed rear brakes. They did the job right away at a much lower price. The parts were ordered, and delivered within minutes, as the parts store is in the same building. I am weary of car places as a female because we get taken advantage of, but DOK made me feel very comfortable and explained everything.

Booked an appointment 7 days in advance, Garage had my vehicle for 6 days to do an oil change and…read morebasic maintenance. I had to call them several times to check if the work was Complete. It wasn't, I'm writing this while waiting for them to finish. when I went to pick up my car I found they hadn't enabled service mode for the air suspension, before putting it on the hydraulic lift. claiming "they never do" and it's "been on the lift 5 times" - they reacted like me asking if they did due diligence was some sort of crazy ask. Really not impressed with the lack of a written quote, the 6 day holdover, the incomplete work order, and the clear miss on damaging my air suspension system. Disappointed for the price.