Great product supported by fantastic people Who genuinely care about you as the customerread more

The best cart that we test drove! Customer service is top notch as well…read more Highly recommend the carts and dealership

Had requested service for my cart, it was picked up then later returned. They don't work on after…read moremarket battles???? Listening to the spill on how they diagnose carts it was a seller but later turned out be a load of crap. How many carts that are old don't have after market batteries?

Affordable (Fort Myers Beach) come over to pick up cart and replace batteries (Rick Service…read moreManager) come over 8/2/2020 for pick up and informed me the batteries were good and i just need to charge them more often when out of town. Thank you for being honest. Saved us a few $$$ Rick & Theresa

Matt's Custom carts is very reliable and good to their customers, Ge Ge and Tim the manager are…read morealways friendly, usually very busy and usually just the 2 of them running around keeping everybody happy and not ignoring anyone. Love my cart and the service. LINCOLN LARRY

Buyer Beware if buying an Evolution D3!…read more We chose Matt's Carts in Punta Gorda after it was highly recommended from most people we talked to in our community. Unfortunately we cannot sing their praises! We were an easy sale, already knowing what we wanted to purchase from their website. A beautiful looking 2025 blue Evolution D3 (as listed on the website) that was $10,000 off list price $7,995 instead of $17,995. Unfortunately, the Punta Gorda site didn't have a blue one in stock (but we saw one on the lot that had been sold already). They called the Fort Myers store to see if they had one and lo and behold they did. We were given the option to go to Fort Myers to purchase or we could purchase at Punta Gorda and they would have the D3 shipped from Fort Myers to Punta Gorda, clean it up and make sure everything was working and have it delivered to us. We chose the later. A little over a week later, the cart was delivered to us and we noticed problems right off the bat. The cart wasn't very clean and had obviously not been well checked over. There were quite a few dings on the front with chipped paint that had been painted over, there was paint chipping on the framing inside the cart, the left blinker didn't work at all, there were wires hanging low from the back of the cart a side panel that was loose and lots of tape residue . In general, the cart looked used, like it was a demo or had been used for an event. We immediately called the store to express our concerns and our sales person admitted that they saw some issues (mostly the cosmetic issues which they were not happy the Fort Myers store didn't disclose, but they delivered it to us anyway). We then spoke with the store manager (Angela) to ask for an exchange for an undamaged fully working cart and she said that was "above her pay grade" and we would have to speak to Hollywood the GM. She also insinuated that we were at fault for not going to Fort Myers to check the cart out. Hollywood was out of town for a week working the PGA so we awaited his call. Almost 2 weeks later after not receiving a call from him, we called him directly. He explained to us that the cart we bought was discounted because cosmetic issues were common for that model but the functionality of the cart would be fine. Our salesman never disclosed any of that, if he had, we would have never purchased the cart sight unseen. We still asked for an exchange from Hollywood and he said to give him a few days to investigate and see what he could do for us but no promises for an exchange could be made. The following week we got a call from Hollywood stating that they couldn't do an exchange because the warranty was already in our name (lame excuse if you ask me) but that they would pick up the cart and fix the blinker issue and check out the loose wires etc. Too bad so sad about the cosmetic issues though (not his words) but in essence they wouldn't do anything about the cosmetic issues. He also offered a free one year check up on the cart (a $400 value). Honestly, I just want a new undamaged fully functioning cart like we thought we were buying! The cart was picked up yesterday. We shall see if the issues get fixed. Very disappointed in the lack of resolution to our problems and for the lack of transparency about what was being sold to us. Would not recommend Matt's carts!

Picked up my golf cart, diagnosed the problem and completed the repair very quickly and for a…read more reasonable price. The communication was excellent and the cart was returned in great shape. Highly recommend!

I asked a golfing friend for a recommendation to service our golf cart. He recommended Cart City…read more Called them in February to pick up our cart for an annual service check up. They did a great job and returned the cart three days later. I noticed a slight noise and made them aware of it. The noise did get worse after a month or so and I made arrangements for them to pick up the cart and take look. I wasn't sure if this was a new problem or something they had already repaired. Turns out it was a defective part they had installed. This part was replaced and they fixed a couple of other issues they had found. They took care of the bill and delivered the cart in two days. Needless to say, I'm VERY happy with Cart City.

Very attractive golf cart delivered on time. Upon delivery a quick review of how to operate was…read morewell explained

I had an excellent experience with their golf cart rental service Great service and affordable…read moreprices. The carts were in great shape and way cheaper than other rental places we checked. The staff was helpful and easy to work with. Definitely a solid option if you need a golf cart rental

Exactly what you would expect for your money great service and product! They really take care of…read moreyou!

Excellent service, great pricing and communication! They picked it up 1 day and finished and…read moredelivered the next day!

Unfortunately I purchased a golf cart from this dealer called Coastal Carts in Ft. Myers, Florida…read more The dealer told me I wouldn't have to pay sales tax in order to earn my business. Of course I'm sure this means he would pay the sales tax and he would reduce the cost of my cart accordingly to cover the sales tax. I worked with a nice lady there and we closed the deal. Fast forward 3 months; tire blows out today. I called the dealer today and they basically said that since I didn't pay sales tax, they won't honor the warranty. I even offered to pay them their sales tax in exchange for a spring service and maintenance ($225 value). The sales tax was $318.00 so he would have done better at the end of the day anyway! I urge you to stay clear of this dealer in the Ft Myers area. There are plenty of other dealers to work with in the area, don't work with this one!!!

What an amazing shop, they've gained a customer for life. After asking multiple different golf cart…read moreshops Hole In One Golf Carts came through for me. I bought my own tires online without knowing how difficult it is to have customer supplied tires installed by a golf cart shop. I showed up when their tire machine was down and Jim said "it's going to be tough but we'll do it old school with manual tire changing tools, we'll get you taken care of" Not only did they do it but they did it in less than 24hrs. Attention to detail was spot on too, my new tires are directional and Jim did them perfectly. Nate was very professional and always had a smile on his face. Seriously couldn't have had a better experience. Solid guys and business. PS. This shop was referred to me by Lextech Automotive which is another solid shop!

Great quality golf carts! Warranty on everything is amazing, and the servicing is great! They come…read moreto you to service your cart! ( included in purchase of golf cart) the people are very nice and helpful! I love everything about this place! I bought a 6 seater epic cart (made by icon) and my whole family is very happy with it! I highly recommend coming to home In one golf carts in Naples instead of some of them other crap stores with bad quality carts.

Took a cushman gasser . Very good work. Timely manner. Fair priced! Very knowledgeable! Highly…read morerecommend !

Recent cart purchase was a very pleasant experience. Michael the sales person was very friendly,…read moreknowledgeable and made modifications to the cart to meet our unique situation. Visited several other dealers and found them to be the best by far, and highly recommend them.