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    Carts MD

    3.5 (8 reviews)
    Open 8:00 am - 4:30 pm
    Updated 1 month ago

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    Ask the Community - Carts MD

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    Matt's Custom Golf Carts - Thankful for our drivers and hardworking staff.

    Matt's Custom Golf Carts

    (39 reviews)

    Matt's Custom carts is very reliable and good to their customers, Ge Ge and Tim the manager are…read morealways friendly, usually very busy and usually just the 2 of them running around keeping everybody happy and not ignoring anyone. Love my cart and the service. LINCOLN LARRY

    Buyer Beware if buying an Evolution D3!…read more We chose Matt's Carts in Punta Gorda after it was highly recommended from most people we talked to in our community. Unfortunately we cannot sing their praises! We were an easy sale, already knowing what we wanted to purchase from their website. A beautiful looking 2025 blue Evolution D3 (as listed on the website) that was $10,000 off list price $7,995 instead of $17,995. Unfortunately, the Punta Gorda site didn't have a blue one in stock (but we saw one on the lot that had been sold already). They called the Fort Myers store to see if they had one and lo and behold they did. We were given the option to go to Fort Myers to purchase or we could purchase at Punta Gorda and they would have the D3 shipped from Fort Myers to Punta Gorda, clean it up and make sure everything was working and have it delivered to us. We chose the later. A little over a week later, the cart was delivered to us and we noticed problems right off the bat. The cart wasn't very clean and had obviously not been well checked over. There were quite a few dings on the front with chipped paint that had been painted over, there was paint chipping on the framing inside the cart, the left blinker didn't work at all, there were wires hanging low from the back of the cart a side panel that was loose and lots of tape residue . In general, the cart looked used, like it was a demo or had been used for an event. We immediately called the store to express our concerns and our sales person admitted that they saw some issues (mostly the cosmetic issues which they were not happy the Fort Myers store didn't disclose, but they delivered it to us anyway). We then spoke with the store manager (Angela) to ask for an exchange for an undamaged fully working cart and she said that was "above her pay grade" and we would have to speak to Hollywood the GM. She also insinuated that we were at fault for not going to Fort Myers to check the cart out. Hollywood was out of town for a week working the PGA so we awaited his call. Almost 2 weeks later after not receiving a call from him, we called him directly. He explained to us that the cart we bought was discounted because cosmetic issues were common for that model but the functionality of the cart would be fine. Our salesman never disclosed any of that, if he had, we would have never purchased the cart sight unseen. We still asked for an exchange from Hollywood and he said to give him a few days to investigate and see what he could do for us but no promises for an exchange could be made. The following week we got a call from Hollywood stating that they couldn't do an exchange because the warranty was already in our name (lame excuse if you ask me) but that they would pick up the cart and fix the blinker issue and check out the loose wires etc. Too bad so sad about the cosmetic issues though (not his words) but in essence they wouldn't do anything about the cosmetic issues. He also offered a free one year check up on the cart (a $400 value). Honestly, I just want a new undamaged fully functioning cart like we thought we were buying! The cart was picked up yesterday. We shall see if the issues get fixed. Very disappointed in the lack of resolution to our problems and for the lack of transparency about what was being sold to us. Would not recommend Matt's carts!

    Carts MD - golfcartdealers - Updated May 2026

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