Very friendly and reliable team of solicitors with specialists across the whole legal spectrum. An absolute pleasure to speak with.

I went to Cartmells originally because of the good things I'd heard about the property team and assumed that quality permeated throughout the firm. Sadly not... I was originally told to budget up to £4,800, Cartmells have since requested/ been paid over £32,000. I was specifically told I would not be charged for the solicitor attending court with the Barrister, the solicitor has since confirmed there was a charge for her time on my invoice. It was a needs based case and my ex had not declared an asset (technicality - this would reduce the amount she needed, leaving more for me), the solicitor excused not including this by saying it would not have made a difference to the outcome... These are simply illustrations, my complaint will extend to many items over many pages. The Managing Director claims I had received excellent service and was not overcharged. Now I have had to pay the balance of the bill to obtain my files from the divorce, so that I can make a full complaint. No doubt this will go to the Legal Ombudsman in order to hold them to account. As if the divorce wasn't stressful enough... Unable to recommend Cartmells for the handling of the divorce or the MDs subsequent response to questions on the quality of service and the charges. If you could select zero stars I would. read more