We asked Bendalls to handle our conveyancing and got an email from them asking for all the details, which we replied to. After 20 days we hadn't heard anything from them and the seller said his solicitor didn't know who we were using, which made me suspicious.
After emailing to ask for a progress report, they sent all the forms we should have got on day one! So, they hadn't even started the process and we were 20 days behind!! Didn't get a sorry or anything. Rubbish is all I can say. read more