I have been visiting this store for many years, and I've always had good experiences until my…read morerecent visit last week. I asked the woman at the front desk if she could help me get a pair of men's shoes from the top shelf. She never responded verbally, and her facial expression made me feel like I was bothering her. She didn't seem approachable or willing to help, and her attitude made the interaction uncomfortable. I hope this was just an isolated incident and that other customers won't have the same experience. Customer service can make a big difference, and I hope future visitors are treated with a friendlier and more welcoming attitude.

I went in here tonight and ask the associate for what I was looking for and she acted like I was an…read moreinconvenience to her and just kept doing what she was doing when I ask again she snapped yes at me and rolled her eyes. Pitiful

Very good work from a craftsman at a very reasonable price. Me B had my shoes repaired the next…read moreday, as promised. He even called to let me know they were ready. His shop is next to his home.

From the owner: Specializing in: - Leather Goods Repair…read more- Shoe Repair - Boot Stores

O.K. They have great stuff. But I am going to comment on Customer service only. I went in only to…read morebuy some shoes. Was there a person around? Sure there were, Several Teens hanging in the store on Saturday night in there Hibbett Shirts, Wondering around with nothing to do. With the exception of one who was doing her darndist to sell a 70 year old woman the most "popular" selling Brooks brand shoe. Now what would a 70 year old woman care what is the most popular selling shoe? They are 100 -140 bucks a pair. Come on! Anyway, back to my review. There was a gentleman sitting down at a bench and he saw me standing there looking around for someone to come and help me, he said," Miss, you will have to go up to one of them and get them to come to you or you will be waiting forever." And you know what? He was right.!! I walked up to a kid, asked him to go get me a shoe in a certain size. He said" Uh, ok" and went to get it, gave it to me and disappeared, came back, handed it me and then he disappeared again. Next I finally found a young man who actually wanted to keep his job. He got me what I needed, and he stuck around long enough to make sure that I was happy. And I was. I made my purchases and was on my way. I love the store, but had some terrible service for most of my visit. The store itself is very nice and I really like it. But 1 star for the kiddo's and If I knew the kids name that actually stuck around to help I would give him 5.

Horrible customer service and small selection. I was walking around for 20 minutes with 3 pairs of…read moreshoes that I wanted to get and both employees were involved in personal conversations and couldn't be bothered to get the shoes that I wanted to purchase. This store is a perfect example of why I shouldn't bother with going to the mall and just shop online.

Top Shelf merch. An…read moreunexpected gem in Jonesboro, AR. The bike shop is top-shelf (makes my ride look like garbage!) Team Huffy endures! Seriously nice folks, full service shop with skilled mechanics. Everything you need with no attitude. This is actually 2 stores, the "Outfitters" and cycle shop are on opposite sides of the street. Approved!

Customer service is not good. Called to see a quote about getting my breaks on my bike fixed. When…read morei told them i got the bike from academy they told me "well they can just fix it". academy does not fix bikes , when we called gearhead back they said they were busy and couldn't guarantee they could get it in until august and then hung the phone up. Zero help was given and the associate was rude.

The service is always great. Great value. Love the selection of clothing for boys but the girls in…read moresize 7 and up could really use some help. I have a hard time finding things for my granddaughter and she's in a size 9/10. I do enjoy shopping there for both my grandsons and they are in a size 3 and 7. Please step up the choices for girls. The little girls clothing is great. Great selection but please work on the preteens.

We don't have Belk department stores where I am from, but they are pretty good. I would say they…read moreare midway beween a Nordstrom/Dillards and a TJ Maxx, about on par with Macys, but not as extensive of a selection of shoes and suits. Staff working at this particular store are friendly and helpful as you would expect in a small town.