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Carter Lumber

2.0 (1 review)

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4 years ago

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Marienville Home Improvement Center

Marienville Home Improvement Center

(2 reviews)

Love having such a great store in town. Hardware, Lumber, tools and you never know what surprises…read moreyou'll find there as they often have various home goods and seconds. They have mystery boxes for $5 a lot of time and the kids love those!

If I could give less than one star for this establishment I would. I am so shocked and mortified by…read morethe treatment I experienced at this store yesterday I will never set foot inside let alone spend one more cent there. After spending over $1000 last summer to put a new roof on my camp I had some extra unopened parts which we could not use. Decided to return for store credit (which was explained as having a one year expiration). Admitadly the 365 days on this credit was up by about 4 days. I went to Marienville Home Improvement to buy a few items and to inquire if there was anyway we could honor that credit. I was told that it being beyond one year it was void and they could do nothing to help and that money was gone now. Naturally after spending what I did last summer with these folks to have them disregard my money which I spent in their store and having returned an unopened product which they no doubt still sold made me upset so I told the shop owner they could expect me to take my business elsewhere. After having heard this the shop owner threatened to "knock me out" and if that wasn't enough his wife and sons got into the action pulling their pistol from under their counter showing it to me telling me that they would use their pistol on me. Actually had one of the sons tell me he had the right to "put a bullet in my head" for suggesting I spend my money elsewhere. Hopefully some of you can read this and save yourself the time, money and hassle of dealing with such unprofessional horrible people. Not only are their prices sky high and service awful the potential of physical threat and bodily harm will be enough to steer you to another hardware store. Proximity to my camp was the only reason I spent money in that place to begin with but will now gladly travel to Lucinda or Clarion for my supplies now.

Carter Lumber - buildingsupplies - Updated May 2026

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