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    Old Iron Forge

    1.0 (1 review)
    Closed 7:00 am - 5:00 pm

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    10 years ago

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    Ask the Community - Old Iron Forge

    CJ's Hearth & Home - Fire, Water, Paradise Experts Since 1999

    CJ's Hearth & Home

    (11 reviews)

    $$$

    Buyer beware! This company will keep 25% of any item returned! Even though the salesperson told me…read moreit would work with my fireplace and then did not. Do not recommend ordering anything from them. Karen S

    STAY AWAY FROM THIS COMPANY. They are criminals. Total frauds. They will tell you they are selling…read moreyou a custom door, charge you hundreds of dollars for it, then ship you something that DOES NOT FIT, DOES NOT MATCH THE MEASUREMENTS YOU GAVE THEM, and IS NOT EVEN EVENLY CONSTRUCTED. I have been going back and forth with them for months now. At the beginning they just did not respond, then when I was finally able to get a hold of someone over the phone, she gave me the run around asking for pictures, which i sent in my initial email to them and many times thereafter. She told me I needed to try to "shove" the door in the hole and then tried to tell me the door was installed in the pictures I was sending her! (there was obviously no door installed since it does not FIT). Finally, after all the run around, they just told me that they will not be refunding me or allowing me even to exchange for a door that fits! So i spent $500 on a door I cannot use! Their excuse is that the door they ORDERED matches the tag I sent for my fireplace door. But this was supposed to be a CUSTOM door!! That's what I was charged for! And when I asked about the weird angle of the construction and the fact that the measurements did not match what I ordered, Cassandra just ignored the questions repeatedly, threatened to hang up on me and then said I was past the return window. It has only been this long because they have been giving me the run around for months! I will be reporting them to the Better Business Bureau and taking them to small claims court. If I were you I would make sure you don't spend your money with them and end up in the same situation as I am in right now.

    Marienville Home Improvement Center

    Marienville Home Improvement Center

    (2 reviews)

    Love having such a great store in town. Hardware, Lumber, tools and you never know what surprises…read moreyou'll find there as they often have various home goods and seconds. They have mystery boxes for $5 a lot of time and the kids love those!

    If I could give less than one star for this establishment I would. I am so shocked and mortified by…read morethe treatment I experienced at this store yesterday I will never set foot inside let alone spend one more cent there. After spending over $1000 last summer to put a new roof on my camp I had some extra unopened parts which we could not use. Decided to return for store credit (which was explained as having a one year expiration). Admitadly the 365 days on this credit was up by about 4 days. I went to Marienville Home Improvement to buy a few items and to inquire if there was anyway we could honor that credit. I was told that it being beyond one year it was void and they could do nothing to help and that money was gone now. Naturally after spending what I did last summer with these folks to have them disregard my money which I spent in their store and having returned an unopened product which they no doubt still sold made me upset so I told the shop owner they could expect me to take my business elsewhere. After having heard this the shop owner threatened to "knock me out" and if that wasn't enough his wife and sons got into the action pulling their pistol from under their counter showing it to me telling me that they would use their pistol on me. Actually had one of the sons tell me he had the right to "put a bullet in my head" for suggesting I spend my money elsewhere. Hopefully some of you can read this and save yourself the time, money and hassle of dealing with such unprofessional horrible people. Not only are their prices sky high and service awful the potential of physical threat and bodily harm will be enough to steer you to another hardware store. Proximity to my camp was the only reason I spent money in that place to begin with but will now gladly travel to Lucinda or Clarion for my supplies now.

    Old Iron Forge - buildingsupplies - Updated May 2026

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