Found Stan through a comprehensive "word of mouth" research. Then checked usual sources and found…read moreremarkably few "lower 5 star comments", so scheduled a "Winter Check-Up" for the system I inherited when I purchased my condo. I was skeptical despite home inspection since previous owners had been less than honest, replacing new stack W/D with an old worn out one ( suit filed) But I digress...the young Tech from Stan's arrived on time. He was thorough and helpful. He gave good comments on why performance was what it is and made helpful suggestions to get the best from the system. He spent lots of time both inspecting and reviewing his findings. I'm now a preferred client; they will be back next Spring and come running if needed in the meantime. Stan's is just as excellent as described. I would recommend them for reliable, honest, economical service.

Recently our air went out. After calling 5 different accredited HVAC companies... We choose Stans…read moreAir systems. Stan was on time..(the only one out of 5 who was on time!!) Assessed my unit and provided options. We went with a Daikin and couldn't be happier. The installers worked their tails off and knew their stuff. No doubt I'll be calling them for yearly service and if I ever need a new unit! Highly Recommend!

I had a wonderful experience with Air Heat. Kelly came out on a Sunday, he's very knowledgeable,…read morekind and concerned. I needed a new heat/air unit, they came when they said they would and did a great job. The installers were very friendly, professional, and didn't waste anytime getting the job done. I will continue to use them and would highly recommend Air Heat. Thank you Kelly

From my initial in-person conversation with Jack to telephone conversations with Angie to the heat…read morepump installation today by Rhett and Chris, I've been impressed with their knowledge, courtesy, ability to clearly communicate, and efficient functional installation. Jack quoted me four brands of heat pump, advised their credit agreement, and impressed me with his knowledge. (I spent 5 years helping my former husband with HVAC, including some technical training, so while much has modernized, the basics remain the same.) Rhett called to advise me they were on their way, and the removal of my old, poorly functioning, heat pump and installation of the new one were done quickly and obviously well since my home is again at a temp of 72 degrees in spite of outside temp of 37 degrees. When Rhett first started the system, the temp rose 6 degrees in about 15 minutes. I'm very grateful, because I struggled with an indoor temp between 60 and 66 during our coldest outdoor temps and power bills between $225 and $600, amounts far higher than ever in my entire life. Thank you, Air Heat.

The night before we were scheduled to leave town for 5 days, our heating system started making a…read morehorrible racket. Of course this is December, and of course it's supposed to freeze the following week. I immediately started looking for a heating and air company that had good ratings and one of the first to pop up was Larry's Heating and Cooling. I called first thing in the morning and they were able to get someone scheduled to come out the same afternoon. The technician, David, called when he was on his way. He arrived on time, was extremely personable and professional. He is clearly very knowledgeable and experienced in his field. He diagnosed the problem in less than 10 minutes and took the time to show me what the issue was and how it needed to be repaired. Because he needed to come back with a part to get things fixed and the weather was going to cooperate, we scheduled for a week later when we returned from our trip. The day he said he'd be back, he showed up as scheduled and in a couple hours he fixed our unit. Temps dropped below freezing the next day, but our heat worked perfectly so we didn't care. David did a great job! Great team, very competitive pricing; highly recommended. It's who we will call in the future if needed in the future for certain!

They installed a new coil in my indoor unit in Aug 2022 for $2k+, wasn't cooling and had lost gas…read morein April 2024. They did a service call and said my coil was leaking, sent an estimate for full unit replacement only about a week later after I chased them and asked for a warranty repair - they said no warranty after 12 months. Got a second opinion, the SKILLED and HONEST other technician from a different company went to the attic, 15 minutes later said the coil wasn't leaking, but there was a plastic cap that wasn't tight and had oil residue on it - they replaced and tightened the cap, refilled the gas and everything is fixed for a fraction of the price of a new unit. This is my experience with Larry's heating & air, why I will never use them again or recommend them to anyone else. I gave them an opportunity to explain to me what happened and why the problem was misdiagnosed, but haven't heard back from them.

Called this company to get quotes on installing some dehumidifiers in my basement. Initially very…read moreresponsive and quick to get a sales person to my home to take a look. That's when it fell apart. I was promised a quote that afternoon or the next day at the latest. I Never received a quote. I emailed the sales person twice to inquire about it and he never replied to either email. I guess my job wasn't a big enough ticket item to waste his time. I'm new to the area and this definitely left a bad taste in my mouth.

Called and asked if they do duct work and a very attentive lady said YES I asked for someone to…read morecome and look at mine. I need the entire duct work removed and replaced. The per came promptly He was very nice. He looked the system over, took measurements and said that he would go back to the office, complete his estimate and get back to me. Well, that was almost a year ago and I haven't heard a word from him. I give them a "O" rating. Zero stars Ok it won't accept that do I give 1 star

I love that this company lives up to their name. Bill came out to assist me with a unit I didn't…read morewant to replace so quickly although I know it needs to happen. He was pleasant and very knowledgeable and fixed my problem in two visits. I love working with people who know their craft. He explained to me the exact problem and solved the whole issue immediately. Bill had all of the diagnostic equipment to ensure the unit was operating effectively and efficiently. I was very impressed. I had another Signal Mountain provider first assist me with my A/C unit and they sent some very inexperienced people to add too much Freon to the unit so that it could have caused a complete breakdown. Additionally, I called for them to come out on a different issue they fixed. However, they had to come back a second time for an issue I believe they caused while fixing the first. I spent too much money dealing with inexperienced people from this other company. I would go directly to Superior Air Systems

Service speed and response time. Less than a week from my initial call until two new units were…read moreinstalled.

All my units were 23 years old and my electric bills were terrible every month!…read moreWe got 3 estimates and Reliable was the middle estimate but the better equipment! A friend highly recommended them and really bragged on both them and the brand of equipment they were recommending! We could not be happier! Everyone we dealt with was very polite and professional and all did a great job!

Justin is very professional and did an excellent job on our HVAC install project. He came on time…read moreand completed the job as expected. He is also skilled at fixing HVAC related plumbing issues and took care of those issues as well. He has great knowledge and I like how he explains everything to the customer and keeps them satisfied. I would highly recommend working with Justin and his team to everyone.

Highly recommmend! Called and got a response from the owners within 15 minutes. They also have a…read moreMilitary, Veteran, First Responder and Senior Citizen discount. They were very polite and got the job done professionally and efficiently. Call and you wont be disappointed. Again, highly recommend. Thanks Justin.

I had my AC unit replaced by Action Air and had a totally positive experience. They had technicians…read moreout here within 2 hours of my call. I had been without AC for 2 hot days over the weekend and was so anxious about finding an HVAC company that is honest and professional as I am fairly new to this area. As it turns out I was very lucky. I ended up needing a new AC unit - mine was 20 years old and had several issues. The technicians that came out were courteous, explained everything thoroughly, and showed me various reasonable options/brands, or possibly replacing parts instead of replacing system. They gave me a portable AC to get me through and then, 2 days later, the new HVAC was installed and is working beautifully. The installation team arrived early and on time, kept me informed throughout, showed me the finished product, told me everything I needed to know to operate and maintain it. There was not one wrong step from start to finish. I feel so good about this company and I like knowing they will be there for me in the future. Very impressed with the professionalism of every employee I met or spoke to on the phone. I highly recommend Action Air.

My unit went out right at the beginning of the cold front leaving us without heat overnight…read more Contacted several companies for same day response, but none were available. Action promised to arrive the next day and made it happen. I was the first stop of the day the tech Maddox was awesome from arrival to departure. He diagnosed the issue, found the part, made the repair and offered suggestions. Im a new customer and got a the membership, which was a good deal overall.