Colton did a fantastic job! He arrived on time, gave us a fair estimate and asked us if we wanted…read morehim to do the work THAT DAY. Exactly what we were looking for! He plumbed in a new washer drain in about three hours and fixed several other issues he found along the way. At the end, he charged us exactly to the estimate. I could not be happier with the service and the end product. Thanks Colton! I just found my preferred plumbing company and my preferred plumber.

Great service. Courteous, professional, and you get the feeling you're in good hands. Trevor, Leo…read moreand Rodney are pretty much the best in town

I had Total Comfort Solutions come out a little over 60 days ago for a furnace maintenance…read moreappointment. During that visit, the technician told me my furnace blower and vents needed to be cleaned. I took him at his word, scheduled the work, and also signed up for their maintenance plan. Later that same week, multiple technicians came out to complete the vent cleaning and blower cleaning. They spent a long time at my house and appeared to do thorough work. I personally watched one technician remove my blower, take it out to my driveway, and hose it down. At the time, I believed the work had been done properly. About a month later, I had my first scheduled maintenance appointment under the maintenance plan. After inspecting my furnace, the technician approached me and recommended that I have my blower and vents cleaned. I was pretty surprised and asked him if he genuinely thought they needed it. He showed me photos of a dirty vent and stated my blower was dirty. I explained that I had just paid his company over $2,000 less than a month earlier to perform that exact service. The technician seemed caught off guard and went upstairs to inspect things further. When he came back down, he told me he could see brush marks in the vents, but that the cleaning "wasn't done to his standard." At that point, I started trying to contact someone at the company about my concerns. It took numerous calls and text messages before I finally got a response. Eventually Jesse called me back and told me he had the technician in the room with him on speakerphone. He explained that the technician believed the prior work simply hadn't been done to his standards and they wanted to offer me a "redo." Honestly, I found that conversation uncomfortable and unprofessional. I didn't really want to discuss concerns about a technician while that same technician was sitting there listening on speakerphone. I agreed to the redo at the time because the situation felt awkward. A few days later, I called back and specifically asked to speak with a different manager because I wanted to discuss the situation privately. That was over a week ago, and I still have not received a callback. At this point, my concern is that technicians may be pressured to upsell services, even when they may not actually be necessary. I literally watched the first technician clean the blower in my driveway. I have a hard time understanding how it supposedly needed another cleaning less than a month later. When I questioned it, it felt like the company scrambled to come up with an explanation rather than simply acknowledging the issue. Between the conflicting information, the lack of communication, and the lack of follow up, I'm left questioning whether I even needed the original service in the first place. I spent over $2,000 with this company and walked away feeling more uncertain than confident. Based on my experience, I would recommend looking at other HVAC companies before using Total Comfort Solutions.

STAY AWAY! They 'fixed' my hot water heater for $900 only for it to break down again after a…read morecouple months and then they had the audacity to quote me $2,600 for a new one. I can only assume they don't know the longevity of their repairs or they wanted to bilk me out of my money by charging for a shoddy repair then a huge markup on a 'new' unit.

I feel like PHS are the best plumbers in Pendleton! I typically help my mom book her services since…read moreshe's getting older, and haven't had her rave about a company I've hired for her as much as she did with PHS. Over the years we've had a few leaks but nobody made as good of an impression. I was there for the appointment this time and their team were extremely polite, efficient and reasonably priced. I half expected some hard selling at the end to increase the price of the job, but they just gave us an honest, affordable price for the fix. I'll definitely hire them for all of her plumbing needs in the future. Thank you all for your help, especially Robert!

On a late Friday night Jeffery was able to repair my sisters 20 year old hot water heater. Not only…read moreis he professional and quick he has incredible "problem solver" skills to solve the issue with minimum costs! Of the hundreds of handymen, I have hired over the past 45 years in Eugene and Echo/Hermiston I would say Jeffery is the best!

From the owner: We do it all, from small to big jobs were the people to call. We do 24 hour roadside assistance to…read morefull inside outside remodels and renovations and everything in between. We service umatilla County and everything in the surrounding area including Kennewick Richland and pasco wa. Give us a call!

I worked with this company to fix a problem for my niece in Dayton, WA. They were very helpful,…read morevery honest, and took care of the problem in a timely many, especially with the weather factors.

From the owner: Hello we are your one stop shop for all sewer system, septic system repairs and any and all drywell…read morerepairs, clean out and septic tank pumps

Paul is very knowledgeable and a no-nonsense type of person. I feel like I could trust his work…read more Roto-Rooter charges more for a sewer inspection compared to their competitors.

We have used Roto Rooter last week to replace the water line to our home and this week to remedy a…read moreclogged sewer line. Both experiences were very positive, providing a professional and timely resolution to both issues. Bruce and Paul, the Roto professionals engaged were personable and extremely competent. Two thumbs up and highly recommend Roto Rotor!!!

they are very professional...AND exceptionally accommodating! they have become our go to plumbers…read morefor all our rental properties.

I have hoped not to write this review. On 1/25 Freewater installed a Navien tankless water heater…read more I had them come out several times for leaking and then for thumping sounds on the wall. They gave me a 6 mo. warranty on their work. ($4,100) The owner was irritated that I kept calling. Little did I know that was the least of my problems. Then recently the water was not staying hot even though the temp was set at *165. (From the beginning) The second plumber wouldn't touch it and said I should just wait until it fell off the wall because it was already 1/2" from wall and rusted. Then sue the company. I just had the third plumber in to reinstall the whole water heater. Freewater had not installed it correctly. I had to spend another $2,300. The water temp is now at *125. The thumping is gone. The leaking and copper piping completely replaced. Then mounted safely on wall. Nightmare over.