This plumbing company is OUTSTANDING in our opinion! They ALWAYS show up on time and are extremely courteous even for minor problems. At the entrance to our home, they put on their "booties" and bring their own work mat to keep your floors clean. They call to make certain you are home before their arrival and give you an ETA so you can plan your day ...no waiting from 8-5 for someone to show up and they don't leave you wondering what's happening. We have used them repeatedly as situations arise and will continue with this company for all future plumbing needs. I find them very knowledgeable and they follow through to make certain you are happy with their services. This company really does care and they understand and practice excellent customer service! read more

On a Saturday no less we had water dripping under our house and next to our hot water heater I started calling in the morning every plumber in the yellow pages. Also this was right before the 4th of July. Most of them didn't bother to pick up the phone to let me know they didn't have anyone on call. I did appreciate the ones who did. KC plumbing and Chris Johnson Plumbing. Also the plumbing service in Waitsburg that told me to give A-1 a call back. Jeff called me in the afternoon and said he had an opening between 5-7. He called right before he was to get here to say he was on his way. What a nice young man he was. Very professional . He had us fixed up in no time. I will recommend this company to everyone I know. Thanks Jeff at A-1 read more

I had a blocked main sewer line at my only rental property. I called A1 and requested Trever to look at the issue. He checked in before he went to the site. Trever determined there was no cleanout in the main line and made a recommendation to expose the line and install a 2-way cleanout so they could address the blockage. After the cleanout was installed, they went at it with an auger machine... it would not budge! Trever kept me informed, and scheduled the big water Jetter for the next day. After a couple more hours the line was cleared!! This expense was quite unexpected (as most plumbing emergencies are). I felt the invoice amount was appropriate for the work they did. I will not hesitate to call them again. read more

Our home warranty contract assigned A-1 Plumbing to fix an issue with an on-demand hot water recirculating pump. A-1 was professional and courteous, and diagnosed the problem. I did research on currently available pumps with the same functionality, and gave them the model of my suggested replacement. They worked with me to make sure the replacement pump had the same function as the broken one - even though the warranty service originally balked at the price. A-1 got approval from the warranty service and finally found a distributor with the right part - which took a little time, as could be expected. I would not hesitate to call them first if I have future plumbing needs! Thank you! read more

I've worked with A-1 Plumbing on many occasions for remodel and regular maintenance and I love these guys. They arrive in the timeframe they say they will and always call ahead to let you know when they are about 5-20 minutes out. I haven't encountered any A-1 staff that's been unpleasant to work with and that I don't enjoy having a conversation with. This evening Mario and Philip were here and continued the expected great service. They were fast and efficient for a problem that had me thinking it could require a lot more work. I'm thankful it didn't and appreciate their honesty and reasonable rates. They've become a company I won't change from. read more

True professionals who enjoy what they do and love helping people solve problems. Was connected with the group through a Home Warranty service that has turned out to be of no help, but they did one good thing--they introduced me to A-1 Plumbing. Jeff came to the house within 20 minutes and immediately diagnosed the leak and began poking around for more information. He was not there as a service call from the warranty service and refused payment...he basically said, "If you are satisfied with our customer service and our work, then choose us for your next project, and recommend us to others." And I responded, "Will do!" read more

I tried calling a plumber in Pendleton to fix a broken kitchen faucet and was told there was a 3 week back log. A-1 was recommended to me by a family member, so I called them and the wonderful lady who helped me said they could be here 2 days later. Riley came to my house and had to replace my water faucet. He had one that I liked in the warehouse, went and got it, and was back and the job completed with an hour. A very nice young man, who was very fast and did a wonderful job. I love my new faucet, and I will definitely call on A-1 if and when I have any more plumbing problems. read more

As always A-1 was right there when we needed them. We had a leaky water heater and they were able to get right out to replace it. Stephen and Colton came out to do the job and what a pair of professional they were. They were both easy to communicate with and explained what needed to be done. I would be hard pressed to find any better technicians. I will be requesting them in the future for any plumbing needs that may arise.. Thanks again guys....Dave read more

The service that was provided by A-1 Plumbing was fantastic. Our school was having major water problems, calling A-1 was the smartest move we could have made. Not only were they fast to respond, they dealt with the problems with efficiency and great knowledge. Chris and Phillip answered all our questions and were wonderful to work with. I would recommend this company to everyone! Thank you again! Louann Truesdale, Starbuck School District #35 read more

Once again I had to call my go to plumbing company. They have such a professional team of guys that really take care of the customer. The ladies there also are very helpful when you call in with your plumbing problems or needs. They all go above& beyond to solve your plumbing issues. Fast & efficient I highly recommend this company. Shout out to Them all !! Thank you. read more

I just had a kitchen sink and faucet installed by A-1. The installation was not inexpensive but they really went above and beyond to get the job done and to help save me money. I had used them once before, and both times the technicians were prompt, friendly and professional. They will always be my first choice when I'm in need of a plumber! read more

Had a decent leak under our home after purchase. A1 had same day availability, and even called to see if they could come earlier. Riley and Zach were super professional and extremely thorough. Checked everything while they were down there. Could not be more pleased with speed, efficiency, and professionalism of A1 Plumbing. Highly recommend. read more

Some sewer service simply stinks; A‑1 simply shines. Some shops send slow, sloppy staff; A‑1 sends skilled specialists. Some situations spiral into stress; A‑1 supplies steady, smart solutions. Some systems suffer serious snags; A‑1 spots subtle signs swiftly. Some service stories sound sad; A‑1's story stays solid, smooth, and satisfying. read more

I've had A1 out twice this fall for 2 different problems--repairing frost-free hydrants and kitchen drain issues. Other plumbers put me off for weeks or failed to return calls. A1 responded in a most timely manner, very pleasant, and solved my problems professionally. Costs seemed appropriate. read more

My shower head broke off and needed to be repaired. A friend referred me to A-1 Plumbing and I'm glad he did. Phil and Mike were very professional and helpful. I was concerned about water damage, but there was none. I will be having them back to take care of a few other plumbing needs. read more

Leo Martinez is smart and prompt. I strongly recommend his services. He diagnosed the problem and solved it in a very short time. A-1 is definitely my "choice" in all things plumbing. Starting with Stepanie who answered the phone and dispatched, to Leo fixing the problem. A great team. read more

Blocked kitchen drain. Fernando was excellect--professional, fast, mindful. We've used A-1 in the past for drain problems, sewer line replacement and repair, and faucet installation. Highly recommend them for the whole range of plumbing needs--the go-to service in Walla Walla. read more

We had a plumbing issue come up on a weekend. We called A1 plumbing and Eric and his wife Tracylinn came when they said they would, and stuck with it until the problem was identified. When they left we had a plan in place to get it repaired. Thanks for the quick response. read more

We were very pleased with the service and how quickly they responded to our call. We are having them install a new water heater as soon as they can get it scheduled. We will definitely have them again if we have a need. read more