I came across Carstar Scarborough North East through our auto insurance company. My Honda Fit front bumper was hit. Insurance company gave me few body repair shops to choose from. I picked Carstar Scarborough North East because my husband's car was sent to this location few years ago and he was very happy with the outcome of the repair. From the first phone call with Frank to learn what are the steps, first meet up at the shop with Mary and Frank for quotation, dropping off the car for repair, and picking up after repair...the entire experience is TOP NOTCH. My insurance company booked rental car for 5 days, I paid extra for my rental insurance. The car was repaired in 3 days. Carstar saves me two days of rental insurance money. Aside from that, from the time my car was dropped off, I received daily emails of the status of the repair. They keep me on the loop of the entire process like car is in painting status, etc.. They even had my front headlights buffed (not sure if I am using the right term) and my fog lights fixed! Don't think that they asked me to do the review, I was the one who convinced and coaxed Frank to sent me the link coz I would LOVE to write this review in return of the AMAZING experience I had with them. It took me few minutes of convincing him to send me the link. They are very PROFESSIONAL, HONEST, and again TOP-NOTCH in the industry... Hats off to Frank! read more