Bought my car from the Cardiff dealers- a VW Golf
Slowest service ever- 3 hours to sort car and paperwork. was there 9am- 12.30pm
Very pushy on credit and not happy wanted to pay cash for car.
Car was great but so many problems. There was a leak in the coolant section of the engine which they missed when sold me the car. You expect car to be checked before given but they state standard service before being given car is top up oil only.
They took the car off me for a week to check it out and with no car replacement until i demanded and argued with them to get one for 24 hours. In the end, they couldn't find leak but claimed water holder had a hole. I paid to get this fixed.Approx £80 for part only. Labour included
After 5 bottles of coolant on a 2010 Golf I took my car to VW Dealers who only looked at the top of the engine and could see the problem.
Shame on Carshop!!! I have the view now that ye are cowboys and will not go back to ye for anything else.
Highly recommend to avoid this place unless you a mechanic yourself who can spot issues before buying. read more