this is absolutely the best place in town or Elgin County to get all your car and other parts…read more their staff are soo knowledgeable and helpful. if they dont have it in stock, they will get it in for you likely that day. their prices and warranty are second to none, and I can say, there is nothing they can't get for you. easy location to get to and again, the staff are friendly and helpful

the only parts store open 7 days a week in St. Thomas. They have tons of oil selection, they even…read morehave performance parts.

I went in and both workers were friendly, personable and professional. Took my car right in, fixed…read moreit in 15 minutes. Really amazing!

St Thomas Lube Clinic did an excellent job for me. Staff very pleasant and not overselling. they…read morenoticed that my rear wheel was flat and upon checking, there was a nail in it. The tire was fixed along with an oil change and new battery. Car runs like it is brand new new. Thanks for the excellent service.

Great costumer service , great work done on my vehicle. The prices are always fair and are a very…read moreprofessional business.

I bought a rear light assy. from McGregors. Despite double checking, it seems as if there was a…read moreshort. Expecting a hassle as 'used part' called them and spoke to Chris. He said no problem will get another and call. Two days later called back, ready for pick up. Replacement part works fine. Both times visiting, they looked really busy. Can see why. Thanks Chris!

These guys know their stuff. They've helped me many times…read morethroughout the years and no matter what I need or want. They can either find or guide me to another reputable place to get or have it done!! Thanks guys. Keep up the good work!!

An indelible stain on the community it professes to serve, and this dealership is particularly…read morepredatory on seniors. My stepfather, a retired Ford St. Thomas Assembly Plant worker with about 33 years of service no less, was directed by the sister dealership, Courtesy Ford in London, to travel to St. Thomas to have electronic and door damage fixed on his Escape. St. Thomas Ford repaired the electronic issue but their body shop ignored the door damage. One of their Service Advisors told us that she would look into this but we never heard from her about it again. Around that time, this same Advisor claimed to us that she fell on hard times and asked us to loan her thousands of dollars. We obliged, but when I asked her to return the funds, she completely ignored our pleas and vanished herself into the ether. As a result, I sent a detailed e-mail message describing both of these issues to General Manager Brandon Dumouchelle, asking that he provide assurance to me by the end of today that both of these issues will be promptly & properly resolved. I received no reply from Mr. Dumouchelle whatsoever. Presumably he too has vanished from the face of the earth, or that St. Thomas Ford cares not that it preys upon unsuspecting seniors. A truly vile and repugnant organization. Would not recommend, unless you have a penchant for being repeatedly victimized by a heartless staffer bent solely on bilking seniors of their money for personal gain, while providing absolutely atrocious customer service. Perhaps your mileage with them will differ? Perhaps not. Paul

Great place to get an oil change but anything as complicated as an electronic issue that I have on…read moremy 2019 Ford Edge forget about it.

Great service, reliable, honest ! I have used this service many times and always just the best…read moreexperience , Thank you Mila Vrabec

Had a spark plug tune up this week after 156000 km . Work was on time and car feels and moves…read morebetter . 8 am early opening . Efficient friendly staff and location near Accura West in west London .