It was an amazing experience! The owner was nice and at front with the products. Highly…read morerecommended!!

I would strongly recommend not bringing your jewelry here for repairs. If you do decide to go…read moreanyway, make sure to take clear pictures of your item beforehand for your own protection. Unfortunately, my mom had a bracelet repaired here, and they ended up cutting off more of it than necessary without properly explaining or getting approval. It was really disappointing and felt very unprofessional. Based on our experience, I wouldn't trust them with sentimental or valuable pieces.

Excellent experience from start to finish. I brought in five watches for repair, and everything was…read moredone perfectly. The staff was friendly, professional, and genuinely helpful throughout the entire process. They kept me informed and called me as soon as my watches were ready. I highly recommend this location!

Went to get a watch fixed internally with some movement issue. They took months to repair it and to…read moremake matters worse they misplaced my watch they had to send me a pic of 20 watches they had to see which one was mine. Luckily they found it days after and fixed it however they replaced an original piece on the way for a generic one that had no branding. To make matters worse they retuned it dirty and full of black tar. They didn't even bother to clean it before returning it to me. Extremely disappointing and horrible communication service. Not worth the money or time. Really bad service.

Amazing service and great customer care. I always come here for all my jewelry needs, gracias…read morealarcon

Awesome service and awesome quality of gold and many items thank you Alarcon Jewelry.read more

I went in to remove a few links from a watch. They only removed a couple, leaving the watch still…read moreloose, claiming more links couldn't be removed. I took it to another jeweler that finished job properly. Ariel didn't mind doing a shoddy job and take my money though. Go elsewhere.

Extremely terrible experience. We WOULD NOT recommend anyone to go to this store. We went to buy…read moregold chain and pendant set. Clearly, staff wasn't at all interested in giving an effort for customers. Lady at the store managed to make us so uncomfortable with her extremely unprofessional and rude behavior that we left the store within 5 mins.

I had such an amazing experience with Chantilly Jewels! From start to finish, their customer…read moreservice was exceptional. They were incredibly attentive, patient, and genuinely took the time to help me find exactly what I was looking for without ever making me feel rushed. Their prices are by far some of the best I found, and the quality is absolutely beautiful. It's rare to find a business that combines outstanding value with such personalized service. I couldn't be happier with my purchase and will definitely be coming back for future jewelry. Highly recommend Chantilly Jewels to anyone looking for gorgeous pieces and an amazing shopping experience!

After my mom passed away, I brought in several jewelry pieces to be checked, and I'm so thankful I…read morefound this store. Vivian, the owner, is truly amazing. She has no hesitation about checking whether pieces are real gold or real silver, and she does so honestly, patiently, and without pressure. Vivian was incredibly kind and understanding throughout the process, which meant a lot during such an emotional time. She has also helped me continue building my jewelry collection by selling me beautiful pieces, including gorgeous tennis bracelets and other jewelry I absolutely love. She is so nice, so helpful, and so patient--there really are no words. I recommend this store 110% and will definitely be back.

Yes tommorrow of last week my dog and cat went to the store and bought cabbage patch dollsread more

I always have a good experience when I visit this Jewelry store. My watch was fixed quickly and…read moreRaul did a good job on it. While I was there I saw the Monogram necklaces they specialize in. Well I finally got one for myself and I could not be happier. I get a ton of compliments on it. I recommend this store if you are looking for unique and beautiful jewelry. And even if you have a photo of what you want they will create it. Fair prices

Ordered 3 bracelets. They never came. My credit card bill said, "Veras Copper Hong Kong". I…read morecanceled my order.

I was recommended this jewelry store by a friend and I'm very happy with my purchase. Javier helped…read moreme with a custom order and had it ready in less than two weeks. My pieces were dainty, flawless, and perfect. Not the typical "Miami gold jewelry". I can say they really came through.

Over the top facility with over the top prices. I checked to see it they could fit a quartz…read moremovement into a WWII four inch bronze gauge case. Quoted around $250. I eventually found a movement and produced the clock face myself. $$$$$$$!

Two stars because of the cool, museum-like store and the friendly staff. However, only 2 stars…read morebecause of the extremely over-priced quote to repair the movement of a Tag watch. After being surprised by Josef's approximately $900 quote to replace the movement of the watch (a standard quartz movement that itself is available for sale online for ~$40) I took the watch to JR Dunn in Pompano--an authorized Tag dealer and repair shop, where Josef's is not--and was quoted less than $300 to have the entire job done, by Tag themselves, with a warranty. Shamelessly quoting 3x a certified dealer for the exact same job is outrageous.