My wife and I called in to the Poole branch as we were very out of touch with mobiles, and received…read moreplenty of help and assistance from this shop and were more than happy to purchase there and then.

Excellent service! The staff are really friendly and…read morehelpful! I am always repairing my iPhone screen in this store(I have got two young kids ) Quick and best service in Kingston! Marina

I know thatthe guy who started this chain in his living room is now a multi millionare - good on…read morehim. But this branch bemuses me me a bit. Before the smoking ban, you could have mistaken it for a bookies or a sandwich bar. Now, on closer examinination it does always have a lot of men in it, who don't necessarily seem to be buying phones. Maybe the manager has lots of friends. I'm not sure I'd think of going here to buy a mobile - I think the logo puts me off more than anything.

Plenty of room in the store and I felt I got fair advice about which phone to go for rather than…read moreheavy sales. A couple of years ago I had to go in a buy a cheapy as my contract phone was being repaired and I picked one up for £15. When I went in last week to do the same again, the cheapest they stocked was £70 so I may think again before getting my next phone.

shockingly awful customer service. they cancelled my daughter's sim card in error.then they posted…read moreher an incorrect sim card as a replacement. when i called them to request they send a correct sim card they told me they had done me 'a massive favour' by posting her a replacement in first place. told me to come in to store to get it myself so i can then post it to her at uni - like i have nothing better to do with my time than keep going back to their store to correct their mistakes. absolute joke! we have 4 mobile phone contracts with 3 and will never renew with them because of their incompetent, rude and unhelpful staff at poole store.

A shop where you can trade in your computer games and buy preowned or new ones…read more It seems to be full of a lot of confused mums in there, and a few geeky looking people, as well as the usual. Bargains to be had, or maybe not. It seems the game you are after is not brought back for trade, so it's full price or nothing. They supply games for computers, playstation, nintento and every other style of gaming. Accccessories are stocked too. A bit noisy in here!

Bit of a mad store especially christmas time, cant move in there. But having said thats its due to…read morethem offering good games at reasonable prices though some are abit of a joke, but people pay it so its not their fault. The staff are friendly and have helped me many times ge the right game when I only knew part of the name.. Great store for picking up a good deal for secondhand consoles, they also offer a customers loyalty card so you can save up your points and treat yourself from time to time. Snag is its right near that annoying train crossing so if you get stuck in the crowd waiting for the train once the barriers go up can be quite tricky to get in the shops direction as you are usually pushed away from it..

Not impressed. A friend wanted a phone which he could hear clearly as he has poor hearing. They…read moresold him one (pay as you go) which they said would be fine. He took it back as he could not hear it and they sold him a dearer one. When he took that back and said he wanted an even dearer one they said as he had already exchanged it once, he could not do it again. He is now stuck with a phone he can't hear. Ok, maybe he should have asked to hear it in operation but equally, with the shop knowing his problem, they should have tested it with him. And why limit it to one exchange if the phone is unused except for testing and the customer s prepared to part with extra money.