Pretty poor service and unable to use common sense and do simple tasks. Quick to take your money…read morebut very slow to provide customer service if you have a problem.

This is a small shop that sells 3 mobile phones and broadband. It has two staff and a range of the…read morephones along the wall. The staff are very friendly and helpful and we got signed up for what we wanted with no problems. They had the item we wanted in stock and we were in and out in a few minutes there was none of the hard sell that there is in other places but they did offer some good advice of packages

I have been with Orange since my first my mobile around 8 years ago. The customer service has…read morealways been brilliant. The store is very inviting the phones displayed on the walls so they are very easy to look at. The prices and tariffs are ery easy to understand and the sales advisors are always more then happy to talk to you and explain what deals and offers they have on.

This mail order only company offer mobile phone / tablet cases & accessories…read more On separate occasions, I have purchased Beyza iPhone cases for myself and my niece, whilst also recommending my brother do the same. I keep returning to this company for three key reasons. They supply high-quality products, at competitive prices and with truly excellent levels of customer service.

This Samsung store is one of the only stores of its' kind I've seen from the Samsung brand, and it…read moreis quite a large, amazing store because of it. This is called a Samsung Experience store, due to the amount of different Samsung products they have on offer, through some sort of chair to TV's and smart phones and their flagship Samsung Galaxy phones. I really liked this store, having very little interaction with Samsung products in the past and the whole concept of this store is excellent and quite rare to find in other Samsung stores, who based on past experience often have much poorer and smaller stores, as is the case in my hometown of Manchester. Despite being a huge Apple fan, I did like the new S8+ model, and liked how they made the demo model easier to see the key features such as a rather innovative and niche iris scanner. The staff around the store, of course, seemed friendly, and of course, the overall vibe was good, they also seemed to be a satisfactory yet not excellent selection of accessories, however the accessories selection as a whole, didn't compare to the selection, choice and quantity which one would find in an Apple Store. For the Samsung brand, this store is impressive, but overall it is just a very good store, and despite some flaws such as the overall building not standing out in terms of being modern, like most of the tech here, and other factors, perhaps a slight lack of information on some factors and not a range of accessories of which I'd call fantastic, I feel this store isn't perfect yet still has done enough to earn a four-star rating.

I have never had such a good service in Newcastle. She was…read morevery persevering in serving me. She was very nice indeed thanks Alisha. She definitely deserves such good comment.

They repaired my iPhone 14 broken screen quickly and professionally. The staff members are kind and…read morehelpful. I had a great experience, and it was not the first time. I believe Phone Essence is one of the best phone repair shops in Newcastle.

Great service. Very reliable and helpfull would definalty recommend.read more

If your looking for a professional reasonably priced service then you dont need to look any further…read morethan the lads at digital solutions. I had a tv mounted in one of my bedrooms and the lads hid all of my cables in the wall without any mess at all. They took a split from my existing aerial to keep costs down for me. I would definatley recommend using this firm they are a no nonsence genuine bunch of fellas, i will be using them again!