Located on Liverpool's Lord Street, this branch of CeX is a decent sized store, albeit on the first…read morefloor you enter the store on it is slightly small. It specialises in selling second-hand technology such as consoles, games and even phones, where it buys from the public and then sells on. From the outside the store looks nicer and modern modern than other CeX stores, ditching the standard red sign and simply writing Entertainment Exchange with the CeX logo on the side, makes it has a nicer, more modern and higher class feel which is a smart idea I hope to see at more stores as that is simply what CeX stand for, to the point where it is one of my favourite parts of the store where it ditches its usual branding which I find hideous to something cooler. Going into the store the modern vibe seems to disappear, it is located up a large step and there are no lifts once you get into the store, so that's worth noting if you have trouble with them. The range of products available was decent, yet the store inside had more of a slightly cheap and more of a typical CeX vibe, not too modern, the overall cleanliness of the store also could have been improved drastically. Prices can be a little hit and miss, with some prices often costing the same to buy "new" elsewhere, CeX argue this is to give the person trading in or selling their used product back to them the best price, but in most prices one of the two prices isn't the best, so it is finding the balance to that. The store looks nice and inviting from the outside and it is in a good central Liverpool location, yet as you go into the store it doesn't scream a modern city centre location which I feel my closer branch Manchester Arndale in a way does, so I feel CeX on Lord Street only deserves a two-star rating due to the issues discussed.

CeX is a store where you can trade in your unwanted electronics goods (as long as they are in full…read moreworking order and in adequate condition) to be resold at the store. All items you trade in are fully tested to meet specific criteria, so there are no shortcomings when buyers decide to purchase pre-owned items. If an item you buy is faulty, there is a refund policy as long as you return the item with the receipt. I have been a registered member with the store for about 3 years and ever since, I have traded in many items (mostly dated mobile phones) as I often like to keep up with the trend when it comes to anything technology related! Once trading in, there is the option of 'exchange' or 'cash' but whichever you choose, there is not much difference in terms of value. It all depends on your preference. It's an ideal store for those who are into gaming, mobile phones, computers and mp3's however it if you decide to buy any of their goods, items will usually be more expensive than the RRP which in a way does not make sense because products are pre-owned; this is actually their way of making profits so be warned. Personally I would suggest this store if you wish to trade in for cash or want to buy second-hand games (these are always cheaper) but everything else is has a bigger price tag.

This place definitely gets FIVE stars; the service is fantastic…read more I recently discovered that I was spending over £20 a month on texts alone on a (rubbish) pay-as-you-go phone and figured (some what late in the day) that a contract would be much more advantageous with minutes and Internet included and a nice phone. Of course, never having had a contract and enduring years of (parental) discouragement from entering into one I was rather hesitant and very cautious. I spent hours searching the Internet for a model, a network, a contract and was overwhelmed. I headed into town and visited literally every phone-selling shop there is! I visited Virgin three times in one day, each time returning a little more knowledgeable of the offers out there (including a free LCD TV with Car phone!) However, I was so impressed by the salesmen, (all three were welcoming, helpful, and, while professional and knowledgeable, relaxed and not persistent like some sales people I encountered) the package offered and the great phone offered (the only one I had truly wanted during my search) that I signed up. Again, the staff were fantastic during the rigmarole of signing up, explaining what was required beforehand and throughout the procedure. While insurance was offered nothing was forced upon me and I was assured there were no hidden charges. There are surprisingly few phones on show in the store and there are no extras available, such as cases and covers, while, to browsers, this may seem poor and off putting, I found it enabled me to really assess each phone's aesthetic and consider the purchase well; jam packed stores can seem really quite daunting.

I like this Apple Store in Liverpool, it has got better of late, so an upgraded rating is surely…read moredue. The location is central, being on the upper floor of Liverpool One, next to John Lewis. The store has improved their staffing issues from my previous visits, they now have a satisfactory amount of employees working, who seemed very welcoming and friendly. As you'd expect from any Apple Store, they had a nice selection of the latest Apple products, I was able to take a look at the new Macbook Pro models, which are certainly one of Apple's most impressive products yet. The store could still be improved, to create a larger and more comfortable area for their Today at Apple sessions, although with this being a mall location, they could be limited due to the size of the store, which they have still worked hard to make look nice despite that. 4*

A beautiful store as expected from Apple. Helpful staff and lots of fun activities for kids.read more

Orange never advertise with mobile phones in the hope that there adverts will seem more peaceful…read moreand trustworthy and as such you would expect them to have relaxing consumer environments. This store is exactly what you would expect then as a pleasant and relaxing environment in which to shop. The whole store feels chic and relaxed and you are given the space and freedom to peruse the products without being hassled. The staff are there when you need them and very helpful at that. On the whole a relaxed yet professional consumer environment.

Racism is never okay, and you ought to be ashamed. My husband is visiting from NYC and brought his…read moreparents into this shop to get them set up with cell phones. They are from Nepal and recently settled in Liverpool. They can speak some basic English, but are not confident in their conversation skills. My husband was acting as their translator. He has experience with cell phone sales and knows what he is talking about. This should have been a very easy straightforward transaction. Instead, the salesman told my husband that he could not sell them phones because they could not speak English. My husband asked him to clarify, saying "So you're telling me if they can't speak English they can't get phones?" And the man said yes. So then my husband asked him if they should leave and he said yes. My husband was in such shock he did not know what to do or how to process, so they just left. You all had better thank your lucky stars that I am not there because I would raise absolute hell. How dare you!?

O2 in Liverpool One is a chic and sleek store which is a real highlight to visit and enjoy. This…read moreplace simply feels cool as soon as you walk in and it makes you want a piece of what this place has. The staff here are very friendly but not too pushy which is important as that can become extremely annoying. The value here is the same as any O2 shop but you are treated a lot better for it. This place is a real treat and a great place to visit in terms of telecom and the value you can find if you search hard enough.

Located on S John Street in the Liverpool One, a few stores away from rival phone network O2, Foot…read moreLocker and Disney and Adidas (on the lower mall), this store is a pretty typical branch of Three. From the outside, the store did look nice, and they had a good number of staff in the store, the staff, in particular, seemed okay but high staffing levels with OK staff isn't bad at all. They did have some unique aspects of the store including a Samsung wall, which I did like but this confused me - Why is there an area for Samsung, who have their own store nearby in the city centre when other Three branches I've visited don't tend to have this, and nothing for Apple for example? As an Apple lover, I was disappointed. This is the larger and arguably nicer and newer branch of Three in the city too, compared to their Church Street branch which coincidentally is also right next to an O2 store too. Pretty average store, A-OK in most areas to warrant a three-star rating while not being overly impressive, as with the network I did find the Three signal to be much worse in Liverpool compared to back home in Manchester, getting really slow 4G speeds!