My husband and I did our research prior to selecting a provider for new carpets. We got quotes from…read moreand looked at product from many businesses and felt Kenny Carpets was the right fit for us for many reasons: - the price was reasonable and in our budget - they could deliver/install the carpets in a few weeks (another company had a month wait) - the staff were all extremely attentive and helpful We worked Conner who was immediately very friendly and helped us decide on the right carpeting for our needs. He didn't try to push us in any particular direction but listened to what we wanted and made suggestions. He also gave us the heads up for an upcoming sale so we could make sure we got a good price. One the day of install the team worked quickly and did a thorough job cleaning up afterwards so we didn't have to worry about any mess. My husband and I are beyond happy with our new carpets and cannot thank Connor and the entire team at Kenny Carpets enough for making the experience quick and easy.

Still refusing to fix there installation errors. We're done…read morebeing ignored and will just pass the word buyer beware

I worked with Serg of Modern Flooring to replace my kitchen floor. He was great. He had two other…read moreworkers with him and the three of them worked together to remove 4 layers of floor - yes - 4 layers, replace the subfloor and then place a product that would work for our family. Serg took the time to work with me to find something that fit my preferences and my budget. He was very receptive to all the feedback I had and was very responsive and communicative. I would recommend Modern Flooring to anyone - also, they are currently expanding to offer renovations as well.

We had Serg and his crew replace several rooms floors with luxury vinyl planking…read more The house is 180 years old and there were a couple of challenges that Serg sorted out quickly and efficiently. The floors look incredible. Serg has an attention to detail that is exceptional. The while job took a week and Serg set the timing up so we were minimally inconvenienced. Did I mention the floors look incredible? This is the kind of service and fairness you hope for when hiring a contractor. I would recommend these guys in a heartbeat!​​

This is not the review I wanted to write. I really liked Charlie, right up until he ghosted me for…read moretelling him that the spot in the doorway was lifted. February 18th Charlie started on my 856 square foot flooring project consisting of an alcove under the stairs, living room, dining room, kitchen, guest bedroom and hallway with 2 small closets. Removal of the old flooring and installation of the new, to include trim and quarter round on the kitchen island. I was to order all the necessary supplies. Everything went well with removal and most of the installation. Due to the house not being level, we had a small issue with the doorway to the guestroom. On March 3rd I told him, and we decided a transition strip would be a good solution. He finally came back on March 31st to fix that and install the stair nosing. When he went to install the stair nosing, we realized I ordered the wrong item. I told him I would message him when the right one came in. On May 12th I realized I had forgotten to message him so I messaged him to see when he could come finish that and he said he could probably come out around the 30th to the 1st. On June 1st at 7:44pm I asked if he was able to nail down a time to come out here. He said no later than Monday. Sunday June 8th, he asked me for pictures of the area because it had been a while since he had seen it and wanted to make sure he had all the right materials. I sent the pictures of the 2 spots that needed the stair nose and an additional text stating that there was a spot in the doorway that lifted and a picture of the area. That was the last time I heard from him. I texted Monday, Tuesday and today, all showing delivered but unread. My husband called him and it went straight to voicemail, then texted him and told me the imessages went from blue to green, showing he blocked him. He then called him using a VoIP number and Charlie answered on the first ring. When he said "hey, this is James" Charlie immediately hung up on him. We sent him a final text from a different google number saying "it's cool if you don't want to fix the problems and we won't contact him again, but it would've been nice to get an answer instead of being blocked" which was also ignored. The work that was done looks great but for the amount of money we paid him, we expected the job to be finished.Overall the work that was completed looks great and we are very happy with it. Unfortunately, not being completed as per the agreement cancels out the positive in this situation. I would normally give a glowing review for the work completed but as it is unfinished and we now have to hire someone else to complete the work we have already paid for I would not recommend him for future projects for anyone.

Cap Flooring helped replace my daughters bedroom carpets. Excellent job, fast response, and great…read moreprice for quality work. Definitely would recommend. Going to be calling them again for future projects. Thanks again!

Charles was rude and took advantage. He insisted on cash payment. As soon as he came in he…read moreincreased the price and then after paying him he left the job unfinished without a threshold. Extremely disappointed by his unprofessional nature. WOULD NOT RECOMMEND.

WNY FLOORING AND MORE is by far the best flooring company I've ever dealt with, the owner sammy is…read moreso kind and unique and very friendly!!! Very hard worker I would recommend him and I've already recommended him, very good hearted man!!! Thank you!!

terrible service by Johan. didnt show up for an appointment and then tried to gaslight me because…read morehe had a doctors appt. Really unprofessional

Worked with this company twice before and had a very good experience. More recently it was…read morehorrible. I ordered carpet for my sunroom. It needed to be fade resistant and the sales person told me that they had a roll on sale and I liked the colour so I accepted the deal and paid the deposit. When the installer came I noticed right away that there were wide stripes in the carpet that looked to be lighter than the main carpet colour. I called right away and reached the lead installer. I sent a photo and he said, 'what am i looking at?'. The stripes are wide, about 3 inches each and the whole width of the carpet, kinda hard to miss. He said the salesman would come and inspect it. That was Monday. I have called, emailed and no one will respond. Now it's Thursday and I think that's it for service from Carpet Deals.ca. Please beware, it looks like I was duped.