They were very friendly, quick, and helpful with the whole process. They provided exactly what we…read morerequested!

A few months ago KC Wholesale Carpet did a magnificent job for our fraternity house basement floor…read more The product and install was professional all the way through. Hats off to this locally-owned small business that sets the bar in every category (including customer service)!

We've used this place multiple times for both carpet and vinyl. They are always friendly, and do a…read moregreat job. We've always gotten exactly what we ordered and the price beats everyone else. They will even move your furniture for a small fee if you want. They also haul off the old so you don't have to deal with it.

I highly recommend this place for any flooring needs, not just carpets. Prompt service, excellent…read moreflooring selection, professional install, and the best part: VERY reasonably priced. I visited showroom on a Friday and they were able to set up the install on Monday, promptly at 830. Best flooring experience I've ever had, will use again!!

Owner made everything right. Thankfully he saw the issue. Office person was not accommodating after…read morethe sale and install. Again, thank goodness for Bob.

I happened on to this local carpet place by accident and couldn't be happier!…read more I discussed carpet options with a couple of staff people but also lucked out and was able to visit with the owner. He taught me so much about carpet pad and types of carpet. I explained where the carpet was going and my usage and he pointed me in a different direction for carpet choices. The crew assigned was top notch. The lead on my job has been with the company for over 20 years. Seams look great. The stairs look great. The overall job was very professionally done. I plan on returning to this business for new bedroom carpet later this year.

Teresa and David did a wonderful job! They showed up to appointments on time, completed the…read moreremodel on time and did it on budget which during this pandemic, was a real challenge. Teresa has a great eye for color and design. David was able to execute what we decided on and it looks better that what we'd envisioned. They both went above and beyond. A special thank you to David who, after the remodel was completed, he reinstalled a glass shower door on a weekend when a guest carelessly broke it. Amazing people! I've already recommended them to many others. I should say we spoke to three other contractors, two of whom showed up late or not at all for an estimate. The third, showed up and we discussed materials but never followed through with anything and wouldn't get back with us. I can only imagine what would happen if we had been stuck with any of them.

My husband and I had water damage in the lower level of our Lake Ozark home in October. We live in…read moreDes Moines and, because of other commitments, we didn't have time to go visit and decide on how we would replace the carpet in the family room, two bedrooms and two baths. We found Teresa's Tile and Carpet. Without us having to be there, they went out to measure, offered their thoughts on luxury vinyl flooring for the family room and baths and carpet for the two bedrooms. They also suggested the colors for both. All work was completed on time. We were able to go visit in mid December, and to see the results for the first time. We were thrilled with not only the job they did, but the colors they recommended. We would highly recommend Teresa's Tile and Carpet to others and will be calling them again for future projects.

Excellent service and products. They installed new stairway carpeting for a lake home I just…read moreobtained. Highly recommended. Come feel our new soft carpet... So soft... great price.

We are glad we chose Stover Carpet for our lake house re-carpeting project. Super friendly and…read morehelpful from the start. Followed through with estimate and install when scheduled. The secret to a successful carpeting project though is the install process. Their installers Rick and Phillip have upwards of 30 years of experience and their excellent workmanship made our project a success. We will definitely be recommending Stover Carpet to friends and neighbors.

Busenbark RUN BABY RUN-- BUYERS BE WARE!!!!…read moreA $4,000+ investment for new kitchen counter tops and Disillusioned !! The counter top sales, and fabrication department is beyond very poor. This was not my first kitchen counter top or rodeo. Individual who measured and guys who completed install did a great job with what they had to work with. I selected Busenbark because of local, and great job on my luxury vinyl floor install by Chris. Also sales guy said they were cheaper than Lowe's because they did their own fabrication. I can see why cheaper. Previous quartz install from Lowe's and Hallmark Stone never had these issues or poor workmanship using a big slab of quartz. Pattern and vein lines do not line up at seams. Back splash definitely does not line up with the counter top. While some variation can be considered "within tolerance," a visible difference in color, tone, or vein alignment is frequently due to fabricator error and should be addressed. Professional, high-quality installations typically aim to match veining to create a continuous,, near-invisible seam. Poor Fabrication & Layout: Fabricators might not properly plan the seam, failing to align the "flow" of the pattern or using remnants that do not match the main slab. Mismatched seams should not be accepted if they are drastically different. In reporting issue to Chad one of the owners his response was "What do you want me to do about it?" He should be telling me here is what we can do vs excuses. My bad that I did not read other reviews regarding the poor fabrication that is an ongoing issue with this company. Bottom line, the contract you have to sign for install protects the seller and not the BUYER. Also, 1/2 down prior to fabrication and paid in full proportion prior install. You have no recourse. It's a lose-lose situation for BUYER of PRODUCT. Beware is sales person pushing himself as Christian when he will say or do anything for the sale like a used car salesman!

Service was acceptable, but installation was TERRIBLE! Do not use this store. Totally worst…read moreexperience I've ever had. Installer was on his phone the entire time he was working. The seams are visible everywhere. Furniture was paid to be moved but installer complained he shouldn't have to move. There was nothing good about this job. The store is no longer Busenbark's so beware of this place. I would never recommend their products or their service.

Worst customer service I've ever experienced in my life! This is now the second home we have rented…read more& the first job was terrible. it's been over a month & a half & they keep telling me it's going to be next week. We are literally living out of boxes because we can't finish our home. I understand things take time but don't jerk me around & get upset when I'm trying to get a date. I've been hung up so many times & its sad when I have to say can we please have an adult conversation with a man who is probably twice my age. Don't waste your money or your time. Just have someone else install it. I've never even given a bad review before & this is pretty bad. They should not be the owners.

From the owner: Mohawk Five-Star Retailers deliver an unmatched level of service and expertise…read more These full-service flagship stores provide a comprehensive assortment of Mohawk products such as SmartStrand carpet and ArmorMax hardwood and laminate flooring types.

What a wonderful experience! Purchasing flooring is an investment and it can be very emotional and…read moreoverwhelming. Mary made the process so much easier. To make a long story short, Mary was exceptional! She knows her product well, she takes the time to get to know her customers and she recommends products based on that. She isn't afraid to wipe the slate clean and start all over. I changed my mind multiple times and she went through the hoops with a cheery demeanor. I splurged on the carpet and the pad and I am thrilled! It is so soft and comfortable and makes my whole house look different. It is a life-changer. Mary made this possible. I am very happy I was able to work with her, and would recommend Mary and Dave Griggs Flooring America for all your flooring needs!

Our wood laminate flooring has held up so well. We have had it for several years and it still looks…read morebeautiful. The installation process was very easy for us, (furniture moving, etc) and the installers were pleasant and efficient!