Hardwood Flooring was purchased, and the install was absolutely horrible. Larry Shields,…read moresales/manager, came out to my home to look over the poor install. Larry agreed that the installer did a terrible job, and told me he would order a new floor, have the current floor ripped out, and install the new floor. After 2 months of deceptive stalling and dragging his feet he is now going back on his word. I've read this exact same scenario in other reviews of Stateline Carpet and Flooring (promise that "We'll make it right" and then stall, stall, stall, sorry we aren't replacing the floor). Larry scheduled a "independent" inspector to come out and inspect the floor install, so they could pursue damages from the contractor that did the install (at least that's what he told me the inspector was for). Now it's very clear that he sent this inspector out to try and cover themselves, so they could get out of replacing my floor that he promised me they would replace. Seems like a rotten form of deception to lay on a customer. I literally have an HVAC vent covered up by their installers. The floor squeaks all over (the installers kept having to tape up the leaking hose to their nail gun so I'm thinking it may not have drove the nails in far enough). I could not even open my French door to my patio when installers were done because the shoe moulding went up too high and literally sealed my door shut. I'm still waiting on 6 recess vents to be installed (been on back order an awfully long time - tough to have faith in what Stateline is telling me at this point). I have multiple pieces of shoe moulding that are so loose you could literally lift them right up from the floor. The two installers installed 560 square feet of hardwood into 3 rooms in 5 1/2 hours. I had my own contractor come out to look at the job and he was shocked at how poor the install was and said it needs to be ripped up and replaced. When I told him it only took them 5 1/2 hours to install the floor and 90 more minutes the next day for transitions and shoe moulding he was SHOCKED. He said it should have taken at least 12 hours for two people to install the floor install and even up to 16 hours to complete everything. Not 7 hours total. I talked with Larry again today, and during a heated exchange he arrogantly told me "We are playing by my rules now" he went on to tell me how "impatient" I am. (it's been 2 months since the faulty install happened). Only took 2 weeks to get the original install done from the day I paid them to place the order - getting things replaced has now taken 4X longer with no end in sight but I'm "impatient" AND Larry tells me after the inspector looked things over "it's different than we both thought" (what's DIFFERENT?! You promised me a new floor and now you are backpedaling).

From the professionalism of Becki our saleslady ,who explained the differences of the different…read moretypes of flooring, to the professionalism of the installers, we couldn't be happier with our floors. I'd definitely have them do anymore flooring and recommend them to anyone else..

We recently transitioned our home from carpeting to vinyl plank throughout. Working with Flooring…read moreTrends was a great experience and I would highly recommend them! They took care of every detail and even helped us make the correct choice for our home. Mike, Elise, and crew went above and beyond our expectations. Always on-time, customer-focused, fair pricing, professional and personable. We have an older home that presented a few challenges, but they figured out how to make it work and look beautiful. They also did a great job replacing carpet on a stairway for us. They pay attention to details, and it really shows the quality of their workmanship. That's something you rarely find these days. A big thank you to Flooring Trends for a job well done!!

We purchased carpet and vinyl flooring from Flooring Trends. Mike and Elise went above and beyond…read moreto help us! After trying to self install vinyl flooring we bought from them they rescued us and got the floors installed before we moved in. They were amazing to work with and their team did a great job installing. I would use them again and again! Highly recommend! Our flooring looks and feels amazing! You will not be disappointed calling them, they are very personable, and they genuinely care about their customers!!!

Gary is extremely helpful. As a realtor in the area I see many homes that would sell faster at a…read morehigher price with some simple improvements. Gary makes this easy for my clients and myself. Good selection, good pricing, excellent service !!!

The staff at Garry's flooring is exceptional. They are friendly, responsive, and helpful. I had new…read moreflooring installed, sanded down the original flooring, and restained so it all matched. The finished product turned out beautifully. The work was completed on time. There was never a mess left behind. I highly recommend giving Garry's a call if you are looking for flooring.

A great big shout out to Troy and Canyon flooring in Loves park . I bought vinyl plank flooring for…read moremy kitchen and dining area they installed it ,about 6 years ago . Over the last year I had 15-30 pieces start cupping and different issues . I spoke with Troy who sent John out, the original installer . He checked things out and said he would let Troy know . A couple weeks I got a call from Troy who said I found the same materials , I could and will have John come out in a couple weeks and fix the issue . John was great in explaining and fixing my issue at no charge ! That's a great company someone who stands behind their material and install big Thank you to Troy and John ! P.S. if you need flooring or carpeting ect .... see Canyon Flooring ! You can't go wrong !

I wanted my old, nasty carpet pulled and new floors installed. Since I have pets, I opted for a…read morevinyl floor. I chose a style and pattern that complemented my existing interior and resembled wood. Canyon did an excellent job during the installation, closely matching the original stain and trim. As with most jobs, there can be challenges and unexpected issues that arise during the process. Canyon handled them seamlessly with their creative thinking, techniques, and skill. They also did a great job wrapping my open stairway risers with carpet. I would highly recommend Canyon for flooring and carpet work.

I recently had the pleasure of working with Floor It Remodeling, Inc. for a kitchen remodel, and I…read morecan confidently say they are the remodeling company you want for your home! From the very beginning, the team exhibited outstanding craftsmanship and professionalism that truly set them apart. Their commitment to quality was evident in every aspect of the project. I was especially impressed by their expertise in various fields, including design, carpentry, electrical work, painting, plumbing, and tile installation. Each member of the crew brought a unique skill set that contributed to an impeccable final result. Their service was characterized by skill, punctuality, and respectfulness. Whenever challenges arose, they tackled them head-on, demonstrating incredible flexibility and a genuine desire to bring my vision to life. Any changes I requested were promptly addressed, which made the entire process smoother than I could have imagined. Considering the top-notch service and quality I received, I found the pricing for my remodel to be very reasonable. The project was completed in a timely manner, which was greatly appreciated amid my busy schedule. Now, my kitchen is not only beautiful but also highly efficient and functional. Floor It Remodeling truly exceeded my expectations, and I couldn't be happier with the outcome! I wholeheartedly recommend Floor It Remodeling, Inc. for any home or kitchen remodel. They are a fantastic team that will deliver exceptional results!

Highly recommend Floor It for any job you might have, they do it all. Chad and his crew very…read moreprofessional,polite, reasonably priced, local, and best of all completed my project a day early. Very pleased with final results and I'm very picky. Thank you Chad

Make sure to call Midwest Stone Source for all your home projects. We had them install granite…read morecountertops and were so impressed with their work we hired them to replace all the carpeting in our home. Best price, and definitely best service we have ever experienced!

I visited three separate showrooms around town for estimates. Unfortunately, we had to back burner…read morethe project. BUT, come 2025.... I'll be going with Midwest. They have a far better array of materials, and my vision was seen and materialized! I cannot wait! I mean, I have to, but... ha!

Mark & his son, Allen, reglazed an old bathtub in one of my rental properties and did and awesome…read morejob! Can't say enough good about them. I contacted 2 local outfits, one said to send a photo and he would provide an estimate on the spot. The other (Mark & Allen of Rockford Refinishing) said he prefers to come out to evaluate the condition of the tub to advise on best option for the job. I hired Mark because he took the time to come out and provide a FREE Estimate ... very friendly, courteous and professional. Hire them, you won't be disappointed!

My biggest challenge will be to keep this customer recommendation short and concise as I cannot…read morespeak highly enough of this company; Rockford Refinishing. Hands down, I give a full 5 Stars for full customer satisfaction and I only wish all businesses had the outstanding work ethics and professionalism they demonstrate. They refinished 2 bathtubs and 2 bathroom countertops. I am exceptionally happy with the end result that is beautiful! Thus I recommend highly them to fill your need with the services they offer. I am very appreciative of the caring attitude which was demonstrated by each person whom I was in contact with. ...And the outstanding end result. My tub, sink and counter are beautiful. The savings of not only money, but of time and energy in restoring these items mentioned, compounds the success I feel from this endeavor. Quality professionalism, with warm courtesy, expediency, and efficiency is worth every dollar spent and I would be happy to speak of this to anyone personally as well. Personally, I enjoy sharing kudos when they are well deserved company merits high honest recommendations to all interested in their services. Sherry Ruud

There was some leaking after the initial application and they came out the next day and added…read morelarger plugs. No charge. They stand behind their product. It's been two years since they were here and no leaking at all. I would definitely use them again.

We had water intrusion in our basement after a deluge. Our single sump pump was overwhelmed and…read moreflooded over half our basement. Dry Otter responded immediately and gave us a free estimate and a firm date for repairs. They arrived as promised and installed a second sump pump and 53' of drain tile. They finished the job in one day. They were courteous, friendly, and professional. I would highly recommend them.