So after using My Dad's in all our rentals, a bathroom floor update was needed. Called em up, they…read moremeasured, my wife stopped in, picked out flooring and that's where the disaster began. Charged me freight and used old LVP that was on site at my rental property. MY DADS is not the same... the follies didn't end there, caulk was atrocious, it looked like a child fingerpainted. Never again....

We've, on a consistent basis had to re-glue some of the vinyl flooring in the kitchen. The cove…read morebase was done quickly and looked like a homeowner installed it. Very unprofessional. When we brought the issue to the attention of the staff,all they could offer is they will get back to us. Still waiting !!

What can i state about Boyer's Flooring that hasn't been said in the previous Comments?…read more Professional; Prompt; Efficient; and the results were Outstanding.

This is the third time we have used Boyer's Flooring Covering and have been extremely pleased with…read moretheir products and service every time ! We have received excellent advice in the showroom & the installers have been phenomenal ! We'll be back doing business with Boyer's again & again - we wouldn't go anywhere else !

So much more than just carpet! Knowledgeable sales consultants and in-house installers.read more

Buyer beware! carpet cut incorrectly…read more2 weeks to replace Installers were not told about appointment to install Would not stand by a ripple repair in another older carpet they installed, but Remita did a fantastic inexpensive job! Remita documented that Bastian left a heating iron on the carpet too long causing the pad and carpet to be stuck together, therefore ripple kept getting worse over time. There are so many reputable companies in the Lehigh Valley. This was an experience from start to finish that I wouldn't want anyone else to experience.

Suzanne was amazing and so patient with all our questions and she made the process fun. The…read moreinstallers were very professional, polite and respectful to us and our dog. It was a wonderful and speedy process and I highly recommend them again. We have used them years ago and they didn't disappoint. Thanks so much!

Crest came to our HOA to fix another companies mistakes. The work was done quickly and at a good…read moreprice. This is the kind of customer service we love!

We just had vinyl plank flooring installed on the first floor of a 200 year old Adamstown home. The…read moreprocess was very smooth: a quick quote from Marcus, in-store support from Molly, and a three person team of installers (I have a bad memory so I only remember Kyle's name). The staff did a great job of communicating and the workmanship/skill is evident in a floor that looks and feels great. I would definitely use Cloister again-I am very pleased with the final product.

Cloister put down the ceramic tile and heating element for our master bath. They did a wonderful…read morejob! Would recommend them.

Here is a WARNING about hardwood flooring installation by NOT SO GOOD QUALITY FLOORS…read more We had hard wood flooring completed in the hallways, kitchen and dinning room. This was 4 years ago and the hardwood floor that they installed still squeaks to this day. As of today I had to re-nail 20 boards that squeaked. It doesn't matter if it is spring, summer, fall or winter the floor squeaks. We had the management team out to our house a couple of times to see what the problem was. They thought and I repeat thought it would be an easy fix. Thank goodness my wife and I covered the area they were working with plastic. Never expect a company to think that they will not make a mess. Quality Floors got 5 stars for the mess they made. The second time we called about the same problem the manager told us Quality Floors spent enough time at my address. If you people go to this store for hardwood flooring please consider another source because this company doesn't care about QUALITY and to think that's the first name of their company. If you decide to use this company please print this out and ask them about their installation. Do they let the wood acclimate to the house as it is recommended. Here is a company that will take your money and doesn't care about you and the problems you will have later. Please rethink your hardwood flooring company before you drop a lot of money. Jim B

As an interior designer, they are awesome to work with on my clients flooring projects. Fair…read morepricing, great selection & quality installation for your home or work place. Check them out for your next flooring project.

This company is so not organized. I had three closets done and a mudroom. The first day they showed…read moreup at 10:00ish to start the work. The second day we waited and waited and he did not show up until 11:00am, I called the office to see when they would be arriving and the office lady had no clue. When he finally arrived he said he over slept. The third day was a few months later and the same thing happened, he did not show up until 11:30 after I called the office and said they had to start on time! The installer told me that never told him to start early, but honestly you are a professional you start on time. I finally got to talk to the owner/manager and he was kind of helpful and said he would be talking to the installer about showing up late. The guy I met with to organize the design also stopped answering my messages. When the installer show up the measurements were not correct the third day and he had to go back and re-cut the boards, he left and did not show up until over TWO hours later! I had emailed the designer several days before the third install to say I was switching my hardware, he never responded and they showed up with the wrong hardware. I also asked the installer to put down plastic in the bedroom due to the rugs, they put one strip down and then in the closet with light rug he did not put anything down and continued to walk on the rug with his shoes that he was going back and forth from outside. The rug was a mess. I DO NOT RECOMMEND THIS COMPANY AT ALL!

I have used Closet Factory for two projects, a master bedroom custom closet and a custom wall unit…read morein our living room. We are very pleased with both. Our designer, Jennifer Lewis, is fantastic. She is super consultative and very open to collaboration. She asks tons of questions and even measured things we wanted to store so that the shelves and drawers would accommodate everything. Very thorough! There were delays in fabricating some of the components of the wall unit (due to Covid), and the communication from their office wasn't great, but once the delays were resolved, the end result is beautiful. (I'm rating a four only because of the poor communication. The designer and the end result were both solid fives.) I would definitely use them again for any closet or organizational project. Especially Jennifer - she's excellent.

I called Flor Haus with a question with my 30-year-old wood floors. The floors had a residue…read morebuildup on them and I could not remove it. There was a gentleman there by the name of Daniel, and he researched to find the answer that I needed. Customer Service was a 10. I recommend this store and give it a 5 star rating.

My wife and I were shopping for new carpet and narrowed our choices to the original installer, a…read morelarge home improvements retailer and Flor Haus due to a friend sharing information on Facebook. Flor Haus had a very nice show room, Diane and the other associates we dealt with were very knowledgeable and professional. They instilled confidence that they knew the business and what they were doing. Bonus - their pricing came in noticeably lower than the large retail store.