1. Carpenter Insurance Group, Inc.

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Carpenter Insurance Group, Inc.

5.0 (1 review)
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Services - Carpenter Insurance Group, Inc.

Homeowner or property

Car and truck insurance

Life insurance

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11 years ago

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Montgomery Insurance Services

Montgomery Insurance Services

(2 reviews)

I got insurance coverage through this company with an agent by the name of Jay Ashworthy. He…read morereturns phone calls more than three weeks after you call. Sometimes emails go months until he replies. Extremely frustrating. I cancelled the policy due higher rates and poor responsiveness. When I canceled the policy, a month and half after renewing, they charged a ten percent fee. A month and half coverage cost $600 bucks of a policy worth $1037.00. When I called they said I agreed to their policy, yet they never sent the policy and I never signed a thing. To date, I have yet to hear from Jay which is typical. Do not use this insurance company and go with some reputable.

I chose Montgomery insurance based on the internet reviews which were very good. To say I was…read morehighly dissatisfied with the service is an understatement. I reached out a week ago to get a quote for auto insurance. At first, I was very pleased with the service. I received a quote within a couple of hours. However, it was decided to look into home insurance as well and possibly bundle. Today, a week later, I have still not heard back. I emailed Monday thinking it might be a holiday. No response so called tuesday and left a voicemail. No response. Called Wednesday and spoke with operator and asked if the agent was away on vacation. I was assured he was not. So I left another voicemail for him. That was over 48 hours ago. No response. I will never be a client of this company and will never recommend them to anyone. In fact, if anyone asks I will strongly urge they do NOT use this company. I do not understand the end game here.

Carpenter Insurance Group, Inc. - homeinsurance - Updated October 2026

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