Otis is myToy Poodle who is very vocal,fidgety,anxious and is an all around handful to groom. I have been to many groomers always hopeful Otis's experience would not end up as badly as the last. Unfortunately, Otis and my experience has been so heartbreaking at times for so many years. The groomers have all been so frustrated with him that upon my return to pick him up, they have removed him to the rear of the store,locked in a dark room howling and crying, left all alone. His hair cut was different every time, he would come home bleeding from scissor cuts and twice he was limping. I asked my Vet if there was a groomer they could recommend for a personality like Otis and they gave me Carols number. When she and I talked about Otis she assured me I didn't have to worry any longer, she had years of experience and lots of love for all these pets. When I arrived to pick Otis up I expected to hear his howling..but it was quiet...he was lying down relaxing, I could not believe this was Otis? It was the first time in 6 years he was happy and at peace i!!!! His hair cut was amazing and perfect...he looked great. I am so filled with gratitude every time I bring him to Carol...she cares so much for Otis, I know that is how she feels with all the pets brought to her Salon. If you have a frightened pet as I do, I urge you to come to Carols, This is how your pet should be treated and cared for. This is the place to go!!!! You will not find any other Groomer with her experience,style,knowledge,caring and Love for your pet. Thank you,Carol for taking care of Otis. read more