This year-round shop has always been the best in customer service. I have been shopping here for at…read moreleast 20 years, and every time, I am greeted by a friendly face and someone is at the ready to help me find what I need. This shop has the best selection of costumes and carries items that are of a higher quality than other Halloween suppliers that are merely seasonal. Last year I purchased a beautiful top hat for my husband that is the envy of every vampire at a Halloween party; it is Victorian period correct and high quality. This shop also has beautiful Victorian and pirate attire that does not look costume-ish, and there are very private and spacious dressing rooms, so you can rest assured that you are purchasing the right items for you. This trip I purchased quite a few small props items and was surprised at how reasonably priced they were. I am particularly fond of the characters meet and greet held each October. I love Halloween and supporting local independent businesses, and I visit this shop for almost every holiday for small decor items or festive hats. This shop is the best in the area for Halloween for sure!

I cannot say enough good things about this store. I was at Party City first and they didn't have…read moreanything in stock that I needed (they did try) so I called Halloween 365 and they said they had some of the items. I was greeted by 2 friendly employees who literally walked around with me For 15 minutes trying to help me Find something for the event. They called other stores, they showed me Pictures of their ideas, and made my visit perfect. Pricing is wonderful, and the amount of items they have year round is great. They do not get totally wiped out after Halloween. What makes this store stand out is the impeccable customer service. I hope these employees get recognized. My visit was last Wednesday around 4pm. Then I came on Friday to pick the items up. Great job Halloween 365!

I placed a phone order for an order of balloons lastweek. I didn't feel that the order was that…read morehard to understand and want over it with the lady on the phone a few times. I paid immediately but she wouldn't give me a receipt even though the card was run, until I picked them up. I asked for an emailed receipt and she said I had to wait. I thought that was odd. When I arrived to pick them up they were not in any way shape or form the way I ordered them. The lady there told me that she couldn't understand how they were supposed to be. Once again, didn't think it was that hard . If they had questions, why wasn't I called ahead of time? The 36 balloons were $68.00 which I thought was very overpriced (especially when I had to put them together myself). I would have given less stars if the lady didn't help me take them to my car and apologize a few times for not getting it right.

0 STARS If it was available. Staff rude, was refused refund for items with receipt. Young girls…read morewith smart A** mouth, kept saying HAVE A NICE DAY, EVEN AFTER I TOLD HER IN RETAIL LANGUAGE THAT MEANS F YOU! Manager on duty 6/01/2025 around 4:30pm, refused to give me owner information, walked away rudely. My daughter went back inside to get the receipt and the young girl said to her, HAVE A NICE DAY, as she leaving. Unless you like jail don't go in this store, AMAZON IS CHEAPER AND MORE RESPECTFUL.

Great place to rent quality costumes. The staff was awesome and they were very accommodating to my…read moreschedule. Reasonable prices on rentals and I would definitely recommend them to anyone needing a good costume.

This shop is not closed! I dont know why that reviewer said that! It is a great shop with great…read morestaff!

Disappointed in the choices. Lots of glitter dresses, I was looking for simply elegant and plain.read more

Martha was incredible with two dance costumes for my daughter. She knew exactly what we needed and…read morecompleted the work so quickly. Her stitching and care with the items will have us coming back again!

A small specialty store that gives you the attention that is expected from a business. Anne even…read moreprepared a Riddler outfit for me with a steam press to get the wrinkles out. She is also very active in the community and is a tenacious worker. Great to work with. Go in and check out her store

Had the best experience here! They took their time and created an amazing arrangement. I would…read morehighly recommend them for your party and balloon needs. Amazing selection as well!

Awesome group of people who care about their customers. Took the time to answer important questions.read more