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Carolina Memorial Park

5.0 (2 reviews)
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17 days ago

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6 years ago

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Hartsell Funeral Homes

Hartsell Funeral Homes

(5 reviews)

I am very disappointed in the actions of management and certain staff members at the Concord, NC…read morelocation. Lack of communication between employees became an issue from beginning to end for my grandfather's funeral arrangements. We were working from out of state to transport the body back to Concord where he had prearranged his funeral needs with Hartsell years ago. I was never assigned a funeral director so each time I called for assistance I had to speak to a different person resulting in no one making notes in his folder or passing along pertinent information to other staff members. I had to repeat the situation again and again to each person who took my call. After the death of a loved one you should not have to feel responsible for making sure everything is done properly, at some point you would think you could leave it in the funeral home's hands. After so many miscommunications with staff we had lost all confidence in Hartsell and the family followed the hearse to the church to make sure it arrived at the right location. That is sad. To top it off they ran the obituary in the newspaper a week after the funeral, another error on Hartsell's staff as the newspaper had it on time. With so many things going wrong at one funeral how can this place stay in business?? I hope other families did not experience what we did. I know they have been around many years and are very reputable but the lack of management stepping in to assure us they would get it right NEVER happened. As my grandfather was a retired fireman I have to say the Concord Fire Dept. stepped up to the plate and did an excellent job at honoring him. THEY were truly the professionals. I'm giving 2 stars for the other employees who were very apologetic and knew the situation couldn't be fixed but offered their sympathy and respect for the family.

Miller and Hartsell Funeral Homes did an outstanding job taking care of our family dealing with my…read morefather's passing. He was respectful, kind, thoughtful and professional during the entire process. The facility was super clean, warm, inviting and comfortable. Thank you Miller, and all, for taking care of my dad in this venerable time.

Harrisburg Funeral & Cremation - Owners Keshia Lancaster(R) and Tish Leach (L)

Harrisburg Funeral & Cremation

(4 reviews)

Heartfelt Gratitude for Harrisburg Funeral & Cremation…read more My sister, Debra, and I want to express our deepest gratitude to Harrisburg Funeral & Cremation for the compassionate care they provided for both of our parents. They took care of our father's cremation and final wishes in January 2022, and most recently, our mother's in October 2025. From the very beginning, they were extremely kind, understanding, and attentive to every detail with such care and love. Both Keshia and Tish were incredibly supportive throughout the entire process. They gave us time and space to grieve before taking our parents into their care, and the gentlemen who came to our home handled everything with dignity, sensitivity, and respect. Their shirts read, Heavenly Transport. What stood out most was that they guided us gently through each step with empathy, thoughtfulness, and honesty. We are especially grateful for the beautiful fingerprints they provided of our mother -- a keepsake we will cherish forever. Her box with the ashes turned out so beautiful too. See photo I uploaded. We are truly thankful for everything Harrisburg Funeral & Cremation has done for our family. Their compassion and professionalism made one of life's hardest moments a little easier to bear. -- Pamela & Debra

Harrisburg Funeral and Cremation Services was a very professional, compassionate and resourceful…read moreorganization to work with when my husband passed away. Losing a spouse is heart breaking for anyone and this company provided the support needed to get through it with grace and ease. Thank you so very much:)

Carolina Memorial Park - funeralservices - Updated May 2026

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