My car looks MUCH better than it did when I had it detailed by a competitor, and for LESS money!…read moreI'm sticking with Travis. He's courteous, responsive and cares about his work.

I can't say enough good about Travis. Not only was he focused and conscientious, he was friendly…read moreand kind as well. And the job he did on my disaster of a Durango? Unbelievable. No words. Its like a different vehicle. Thank you Travis! I'll be calling again!

I had a minor collision with a moving animal, and I took my car to H&M. I worked with Mike and they…read morewere able to fix my car using a variety of OEM used and aftermarket parts. The paint work is nicely done. Some of the assembly isn't perfect, but for the most part I am happy. Mike was very transparent and easy to work with. I have no experience with this kind of service, but as far as I can tell, the cost is fair. I would return to H&M in the future should the need arise.

I rarely ever do a review if at all , but I am compelled in this case due to the professionalism of…read moreH&M, Mike and his crew did an awesome job , and got it right the first time. I didn't have to return for tweaking at the end . I am a satisfied customer. Glenn Horne.

I've taken my truck here twice for separate exhaust issues and they did a fantastic job both times…read more I was very pleased with their work and they completed the work on time.

Amazing family garage. Honest and fair repairs. Been using…read morethem for the last 18 years. Quality of service has always been A+. We value their service and you most likely have to an appointment because they stay very busy.

My wife said her car didn't feel right going around curves, that the rearend "shimmied". Relayed…read moreall this to M & M and requested that they find the cause and repair it, then give it an alignment afterward. We paid for 'repairs' and alignment. Wife said it still felt wrong and still "shimmied". Went back to M&M who told me that we needed tires with stronger sidewalls and offered to sell us some. Later that month, we took it in for its state inspection and it failed for a broken rear swaybar. The inspector showed me the broken swaybar and told me that it was for safety and could cause it to be dangerous in curves because the swaybar evens out the sway of the rearend, what my wife had described as a shimmy. The inspection place didn't do suspension repairs, so we took it somewhere else. M & M did not perform the service requested.

Dead car sitting for months for a recall issue with no resolution, no ride, zero concern from…read moredealership. Service department tells me they have people with the same issue waiting for over 6 months with no car to drive. They don't know when an engine will appear, don't know what to tell me, toss out a toll free number and suggest I call Ford directly rather than trying to work with the customer and Ford for resolution. What ever happened to service advocates? Ford has closed one ticket and never got back to me with a resolution. Did not respond to multiple email and voicemail messages. I've reopened the issue with hopes of getting some kind of resolution. Meanwhile, I will tell the story and hope I can inform and save someone else a little indigestion. Update: have made multiple contacts to Ford. Rebuilt engines exist online; however, they will not agree to service or pay for a fix with alternate parts.

Today, I was very disappointed by the acting manager at Tri-City Ford in Eden, NC when I asked him…read moreto refund my daughter for shoddy service. I suppose all of those Super Bowl tv commercials convinced me that the best place to take a Ford when the 'check engine' light comes on is a GENUINE Ford mechanic. WRONG. TriCity Ford will not hold themselves responsible for failing a customer. Everyone already knows that going to the dealership for service is the most expensive option. This business takes that unearned 'best' notion straight to the curb. Our daughter's Ford FIESTA indicated that there was 'transmission failure' and while driving the automatic transmission was stuck in Low. TRI-CITY FORD charged her a flat diagnostic rate of $151.57 ("it COULD take from 2 minutes to five hours" said the manager). The service dept at TriCity said on May 5 2022 that "the repair would cost between $900-$1000, but that the parts might not be available for months." When I described the diagnostic device to the manager - while he was looking at our receipt - he confirmed that it was the same tool. This discussion with the manager took place 10 minutes after the owner of the used car lot where she bought this car fixed the problem in less than a minute using the same device TriCity Ford mechanics used, and he did it for FREE. After wasting about ten minutes of my life talking to the acting manager of the dealership, no refund was given nor offered from a business selling cars that cost tens of thousands of dollars. He even tried to blame-shift this on his service department, and I corrected him. "YOU are where the buck stops, you can refund this, and we are getting nowhere." And left. I won't be back. LET THIS BE A WARNING TO ANYONE FOOL ENOUGH TO ENTRUST THEIR FAMILY VEHICLE TO THIS BUSINESS.

5 Hands down the…read morebest auto shop I have been to in Rockingham County! 3 separate auto shops could not figure out what was wrong with my car. Beroth not only took their time but reassured me along the way they would figure out what was wrong. Temps were in the upper 90's and these amazing men were the only ones who would help me! Customer service was amazing! Clean restrooms Television for entertainment Labor service Exceptional!

I will not take my vehicle(s) anywhere else! Customer service is always above and beyond. The work…read moreis always amazing and fast. Quotes are accurate. I cannot say enough about these guys. Go! You will not be disappointed!

Great work great people took my truck to them on Wednesday they called me Friday morning truck was…read moredone. very satisfied with my experience well knowledgeable mechanic shop. very good diesel shop for fords.

WOOOW....this place and people are wonderful...after visiting another repair source and left with…read moreyet another issue on repairing my 2004 6.0 powerstroke...I made one call to OLIVER DIESEL....made my appointment..dropped my truck off in the middle of the week...these guys ran into a problem immediately notified me of the issue with my wiring harness..ordered me a new one and notified me on Friday that my truck was ready for pick up...this place is for real and the people are GREAT.. Mrs.oliver is great and asked all the right questions about what my repair was requiring in advance...long story short...I HAVE FOUND MY DIESEL REPAIR HOME...thanks to all of you..im riding high and trouble free once again.. REGGIE MITCHELL

Wonderful Owner great workmanship, and fair prices. Randy has worked o. Several of my vehicles and…read moreI can always count on him to get the job done in a timely and professional manner.