We had a floor lamp that apparently was knocked over by a rental guest and the switch was broken,…read morethey repaired it for $25! Also love the people, the home accessories and even bought an evening bag and scarf the last time.

I've used this store and their lamp shade business for years. My experience was much different this…read moreyear. Brought a shade and asked that the lining be replaced. Store owner told me the repair would take 4 weeks. Called three times over the next 9 weeks asking for an update. They always said that they would check and get back to me. At 8 weeks I spoke to the owner who again said she'd investigate the delay and get back to me. No one ever followed up. This is not a reliable place to get a lamp shade repaired. I paid the premium price and picked it up 13 weeks later. I won't do business with them again.

Very beautiful High End Thrift & Consignment Shop. Very organized and color coordinated and well…read moreorganized. If you're looking for specific and special pieces, this would be nice. If you're looking for the same and / or bargains, I'd advise against shopping here.

Cute store, I found a bench and it was not that expensive . Her furniture is in really good shape…read morefor a consignment store . tiny store , so you have to go a lot too see what items she gets each week

Excellent had a great experience their products are all high end, they stock Farrow and Ball…read morepaints, interior closet installation, top end Kitchen and bathroom appliances , hardware & counter tops in endless materials marble to synthetics floor tile and wood installation, with interior design available and an array of wonderful fabrics and furniture, really very impressive they have four locations, Hilton Head Island, & Bluffton SC, Savannah Ga and Cashiers NC

If I could give this joke of a business negative stars I would. This is the most unprofessional…read morebusiness I have ever seen in my life. A year later, the job is still not done. Lukejohn avoids calls, doesn't call back, doesn't provide updates and doesn't deliver on promises. I mean, a simple google search on the guy should tell you all that you need to know when two of the first things that pop up are his mugshot and a breach of contract lawsuit. Sad excuse of a "business", so frustrating and really disappointing. The worst part is my parents are the ones dealing with this company. The kitchen and master bath were supposed to be finished by Labor Day 2024, it was then pushed back to thanksgiving 2024 and the kitchen was barely useable then. The master bath was completed may 9th and the kitchen is STILL not done. 90% of the cost of the cabinets was paid in October in preparation for delivery and they still don't have the finished cabinets. A year ago they were so excited about their new house and since then, they have been constantly let down by this company and it has turned their excitement of starting a new chapter of life in a new home into a complete nightmare. Finally, my mom asked me to call Lukejohn as a last resort after trying to get ahold of him for days/ weeks. And guess what...he answered the phone! When I told him who I was he rudely told me he was out of town and busy and someone would be reaching out that day. They then gave them a July 1st date, which has since turned into August 4th. incredibly pathetic.

I have seen this place for years each time as we drive onto the island. And today I made it a…read morepoint to finally stop. The staff never acknowledged me, never helped me. They seem very snooty and uptight. It was such an unpleasant experience. Needless to say I left without making a purchase.

Hubby and I have shopped this store for a year now. The first time a year ago it was to see what…read morethey had as we were in the process of building a new home in the area. In that first visit what really stood out was the pictures. They are a step above any one else's in the area. I fell in love with a particular one with oyster shells. The colors were amazing. Sadly I didn't buy it right than and there as I never saw another one like it on all my visits that followed. Now a month ago already in the new house we were shopping here and saw a dining room table we liked. Unfortunately the chairs that were displayed with it didn't really go. So we proceeded to look all over the store for possible choices. The two salespersons working there did little to nothing to assist us. In fact on that particular day there was not one other customer in the store. Needless to say we ended up leaving and eventually buying the perfect dining room set for us elsewhere. So why go back? Because we like their pictures and we aren't going to let two individuals stop us from shopping. On our return it was Saturday of Memorial Day weekend and they were having a 20% off sale on the pictures. We luckily spotted an octopus picture that would be perfect in our family room with an octopus bowl as well. Also in metal in a seafoam green color we got a school a fish. Lastly a sea turtle just love it don't know exactly where it will be hung yet a definite keeper. Guess what happened a whole store full of sales associates that actually helped us take the items down from where they were hanging, brought them to the register for us and even assisted us in getting them Into our car. Moral of this review if you see something you like in a store don't let someone else's poor attitude and performance not allow you to get what you want.

12 years ago we completely furnished our newly purchased condo with furniture selected at Discount…read moreFurniture. MJ and her staff helped make this job easy by advising us about fabrics, appropriate size needed etc. MJ made a personal visit to our home to advise us. The furniture we selected was ordered and arrived in a timely fashion. The quality is superb and the price is reasonable. As the years passed, we only shopped at this store when we needed carpeting and new mattresses. We recently replaced our sofas to update our living room.The service we receive is exceptional and we highly recommend shopping at this fine furniture store.

Went to pick up a piece of furniture this evening and could not of been more disappointed in the…read morestaff. Since we paid for an item over the phone I asked one of the sales people if I could have a copy of my receipt. She looked at me with disdain and told me in no uncertain terms that she was not involved my purchase and had no idea where it was. It was the tone of her delivery and look on her face. As I was leaving with my purchase which I had been so excited about I vowed to go else where for the rest of my needs. Not as much as a thank you when we left.

We have consistently purchased all of our main furniture pieces and window treatments from them for…read morethe past five years for our Sea Pines home, rental villa and father-in-law's assisted care suite--incredible selection of amazing choices, and the BEST customer service we have ever had at a furniture store. Very, very positive shopping experiences (including online information and price groupings curated personally for us) and quick, careful, and reasonable delivery.

Amazing customer service & attention to detail. Salty helped us with all our requests.read more

This store is a treasure trove of excellent pieces! I furnished my entire AirBnB rental home with…read morefurniture from Timeless Interiors. Holly does a great job of listening to your needs and keeping your budget in mind. There are many nooks and crannies filled with one-of-a-kind pieces and accessories. I had a blast putting together a houseful of furniture. Fast and easy delivery as well. Highly, highly recommend her store if you are searching for one item or 20.

Dusty. Moldy. A chaotic mess. Broken furniture. Health hazard…read more The store needs organization. Cleaning. And a skilled honest staff.

The premier furniture and one-of-kind items for the home…read more Everything is unique and of very good quality. Not the run of the mill antique store. Everything is displayed beautifully in the store. We have purchased several items over the years and continue to shop the store when we are in need of something special, unique and fairly priced. Enjoy the variety of items. You will never find a store that is as fun to shop. George and Julia

Absolutely love this store. I was here about a year ago and they had a couple of pictures on the…read morewall that I loved. Just couldn't get those pictures out of my mind so by the time I got to the West Coast I called Michael up and he took care of getting those pictures for me and having a friend pick them up and install them in my home. These guys are the real deal, they go above and beyond! We love your eight months a year, and I always come back to the store! A ton of "unfindables"

Awesome experience!!!…read more I initially came to Furniture Direct as I was looking for could be a 'one stop shop' and needed to stay within a reasonable budget. I started out a little overwhelmed and not sure of exactly what I wanted for my living room space. Their design team was wonderful and helped guide and entice me until we ultimately came to a design I absolutely love! I NEVER could have gotten this look on my own. A recent visitor told me that it was like walking into a magazine! Budget was very important to me and the team was able to suggest high quality pieces at great prices for a look that looks far from cheap! I highly recommend Furniture Direct based on my experience and will be returning for all my future home design needs.

Great spot to get all your furniture needs! I have bought 2 bed sets here over the years and they…read morewere wonderful! Delivery always went smooth! Thank you Dennis for always helping me out! -Alec Steel

The sakes people were very helpful and knowledgeable yet they knew exactly when to help and when to…read morepeel off and let us consider the purchase. There was absolutely no pressure at all but just enough attention given to answer our questions. We ended up purchasing a living room set from them. I will definitely return when I am in the market again.

We received a damaged chair and when we went to inform the store, the manager said he would repair…read moreor replace it. We said we hoped it would be soon and he came out from behind the counter and started screaming at us to get out of the store, we were trespassing and he was calling 911. He later called us to say he would pick up the chair and give us a full refund. It was an incredibly shocking, unprovoked and ugly experience. A terrible place to buy furniture.