1. Carolina Concrete & Land Development

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Broadway, NC

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Carolina Concrete & Land Development

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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8 years ago

You will not find a more professional or capable company. They created a beautiful series of walkways at our home.

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Tar Heel Basement Systems - Water pooling

Tar Heel Basement Systems

(39 reviews)

When the company original set the date to come to do the work. They called at the last minute an…read moreswitched dates. The one man justin spent a lot of time on his phone talking to his wife, an he also went into the back of his truck an peeled in a water bottle both of being on the phone with wife an peeing in the back of the truck are unprofessional. And the 3 works broke a drain pipe which than I had to get a plumber there to fix tge drain.

I cannot recommend Tar Heel Basement Systems. More than six…read moremonths after this project began, the work is still not complete. What should have been a straightforward crawl space project became a months-long ordeal marked by failed inspections, poor communication, missed commitments, and a complete lack of accountability. The most frustrating part was not the inspection failures themselves--it was the fact that I repeatedly had to manage the project for the company. Promised callbacks did not happen. Emails went unanswered. Managers failed to follow through. On multiple occasions, I was told someone would contact me, only to hear nothing and be forced to initiate contact again. When inspections failed, I often learned about the status only because I reached out myself. There were stretches of weeks with no communication despite repeated emails, phone calls, and text messages. I documented every interaction because the pattern became so predictable: promises were made, deadlines passed, and I was left chasing answers. Over the course of this project, I escalated concerns through multiple levels of management simply to obtain basic communication and updates. To be fair, Caleb and Chris Alfano were professional and helpful when I interacted with them. Unfortunately, individual employees could not overcome the larger organizational problems. The fact that this project remains unfinished after multiple remediation attempts and failed inspections says everything prospective customers need to know. I have spent countless hours following up, requesting responses, documenting conversations, and pushing this project forward. No customer should have to invest that amount of time and effort after hiring a professional company. The workmanship concerns were disappointing. The communication failures were unacceptable. The fact that the project is still not complete more than six months later is inexcusable.

Carolina Concrete & Land Development - masonry_concrete - Updated October 2026

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