Awesome service. Steve got to me in a timely manner, he helped me with my car issue and got me on…read moremy way. Highly recommended.

From the owner: We are available 24 hours a day 7 days a week for all your towing and emergency needs. We offers…read morelocal and long distance towing. Fastest response time in the columbia and lexington areas. We take pride in what we do. You will be treated like family!

Customer service was absolutely great! The girl on the phone was polite and cheerful. She was there…read moreto help and do her job which is hard to find anymore. There pricing isn't there to break your bank. Very conciderate. I would highly recommen!

Huge thank you to this towing company for coming to our rescue today! We were stranded on the side…read moreof the interstate in 90-degree weather with a small child after our drain plug fell out and oil went everywhere. They responded in under 10 minutes and got us safely to a repair shop right down the road. Greg, our tow truck driver, was extremely professional, understanding, and reassuring during a very stressful situation. Fast response times, excellent customer service, and genuine care for their customers. We truly appreciate the help and highly recommend them!

It is not often that I wish I could give more than a 5 star rating to a company but I wish I could…read moreto this one. This morning a little before 7am, I hit something in the road and immediately I lost my driver side front tire and was stranded hour and a half from home. I immediately called my insurance company as I have road side assistance. The first tow company canceled the pick up saying they could not find me after over an hour and a half waiting and they didn't even call me so I could help them locate me. Luckily, Priority Towing picked up my ticket and had help to me within 20mins. Mr. David and the owners calmed me down and came to help me. All heros don't wear capes, sometime they have a calm voice and a tow truck.

I had priority towing come out to tow my vehicle back of my house, which they said would be $125…read more When the guy hooked my car up I asked him if he needed to follow me, he said he was good to go and I could go ahead. I asked him since I'm paying by debit card how do I pay. He said the office handles that. I get home and am waiting for him to show up. About 35 minutes goes by and I get a text saying that if I don't pay they will take my car back to their shop. I tried calling them and no answer. I replied to the text and finally get ahold of them. They say they have been trying to call me for payment, mind u, I have proof of no missed calls from this company. They tell me that they took my vehicle back to their lot since they couldn't get ahold of me, which again I only received one text and when the text was received I immediately replied and tried to call them. They tell me since they took the car back it would be $200 instead of the $125. This is absolutely unprofessional because I did not receive any phone call from the office. I would never use this company or recommend this company to anyone.

Got my self in a jam. Was doing some light DoorDash this morning. Got stuck in a bad spot and in a…read morebad neighborhood. Dispatch was great and the young man 'SETH' showed up on time with a care free but amazing attitude. He was extremely calm and polite. Professional job as he winched my Chrysler 300 off the hill with his Rollback/Tow-truck!!!!!!. Preventing any damage as this car is extremely low to the ground. This was on a Sunday in Sleet and not so great conditions. Thank you DILIGENT for saving my car and myself from a terrible situation. Awesome work. Seriously. I don't write reviews like this unless someone actually deserves 5 stars. This is that well deserved 5 star rating. Well earned.

My husband and I found ourselves in a very unfortunate situation. Last Fall, the Lexington County…read moreCoroner, Mrs. Margaret Fisher, informed my husband that his father was found deceased on his riding mower, approximately a month after his passing. When the Coroner arrived on the property, they secured some of my father-in-law's personal items. As part of their process, they authorized a towing company, Diligent Towing, 3906 Platte Springs Rd, West Columbia, SC 29170, to remove my father-in-law's Ford Ranger, Chevy Silverado, and the mower on which he was found. When Mrs. Fisher spoke with my husband, she said that the vehicles were secure and that we need not worry about them. Mrs. Fisher never mentioned that we only had a certain amount of time to retrieve the vehicles before we would incur tremendous costs. The Lexington County Coroner's office conducted an investigation that lasted approximately 2 months. Since we lived several states away and were not yet able to make funeral arrangements, we did not travel to South Carolina when we received the news. In early November, my husband received a phone call (1st direct contact from the tow company) from the owner of Diligent Towing, Mr. Dave Bates. He was very aggressive in his conversation as he informed my husband that we owed him $3800 as of that particular date. He told my husband that the Coroner, Mrs. Fisher, said that we did not have any interest in collecting my father-in-law's vehicles (we never told anybody that we had no interest in retrieving these vehicles). Mr. Bates told my husband that his company tried repeatedly to "get rid of the stench that was on the riding mower, but couldn't do it". In mid-November, we arrived in S.C.. When we arrived at the Coroner's office on Monday, November 13, the staff went through their checklist with us. One of the coroners informed us, after speaking with Diligent Towing, that our tow bill was now up to $4400. This was the first time the Coroner's office made us aware that we would have to pay to remove our vehicles. We thought that the vehicles were being held on a government-controlled lot; not a private lot. On Wednesday of that week, we went into Diligent Towing's office. The owner, Mr. Bates, was very rude, harsh, dishonest, and showed us no compassion. He said that we owed him $6000 to remove the vehicles from his lot. He made up his company rules as he spoke to us. He called up his wife (the supposed towing office manager) and put her on speaker phone. She told us that the charges went from $4400 on Monday to $6000 on Wednesday (just two days later). Mrs. Bates said that we were supposed to come in on Monday if we wanted the $4400 price. She indicated that $4400 was the price they were willing to settle with us, but since we didn't come in on Monday, the price went back to their maximum daily rate. Nobody told us that we needed to go in on Monday to secure the "generous" offer of $4400 for the vehicle retrieval. Mr. Bates told us that we could only pay in cash, even though they posted on their front door that they accepted Visa and Mastercard. When my husband questioned Diligent Towing's payment policy, Mr. Bates said that credit cards could be used only for "simple tows." Nowhere in his building was this clearly posted, nor was it defined by signage what a "simple tow" was. I will also mention that "cash" really means a cashier's check (which cost us an additional $10 to obtain). Dave Bates said that he did what was required by state law and that was to notify the vehicle owner of the impound via running an ad in a newspaper of his choice and sending the owner/lienholder a certified letter. I asked him what good that was since he knew the vehicle owner/lienholder was deceased. Mr. Bates told us a second time that the Coroner told him that we had no interest in picking up the vehicles. Again, we never told anybody that we had no interest in picking up the vehicles. Mr. Bates told us that he didn't reach out to us because the Chevy Silverado lienholder was contesting. I'm not sure what he was talking about since my father-in-law paid in full for his vehicles and held the titles to them. In the end, after paying $2018, we were able to drive the Silverado away, but let the tow company keep the 2003 Ford Ranger and riding mower. When we gained access to the Silverado, we noticed a 30-mile discrepancy on the odometer between what Diligent Towing recorded at the time of vehicle tow to the time we entered the truck. So, they either lied about the mileage at the time they towed the vehicle, or they did some driving around (their tow lot is quite small, so it's doubtful that they moved the car so much on the lot to accumulate 30 miles of usage). The company parked their trailer in front of our truck to ensure that nobody could come and drive the new truck away. In the end, it was very satisfying to drive away in the truck that never should have been in their possession.

I've used them twice so far to jump a car. Every time they are dependable on coming out to you…read more Whether that was now or 3 years ago. Even when slammed they found a way to get someone out to me to help me get going.

After making the call for their services, Bob arrived within 30 minutes and hooked up our car to…read moretake it to the shop. He was professional, polite, well trained and did a wonderful job for us. I would highly recommend Wingard to anyone needing a towing service here in the Chapin/Little Mountain area.

Brian on truck 59 was a God send tonight! He was ending his shift and heading home but out of the…read moregoodness of his heart he turned around and came to help me! From here on, I will only use Shroeder's Towing! Thank you Brian! You're the Best!

Lady at the front desk is super rude. There's no compassion or empathy at this place.read more

If I could give this business six stars I would. Not only did they help me out of a jam, they did…read moreit quickly and affordably. Very friendly too.

They are located in the former location of Boatwrights body shop…read more One of their first customers at this location. Provided excellent service on body/paint work on my Chevy HHR. On time, under budget, and took care of all the insurance company contacts. Would gladly use them again (but hope I never have to!)