Not impressed with the lack of respect and kindness at this facility. Firstly the people who work at the info center are kind of abrasive and rude. I asked about the cabin prices and they had no hand outs with information and I basically had to repeatedly ask them to write it down or I could until finally they caved and made me copy of the price list. There is also no swim apparel or swim gear any where on site. The pool is quite the debacle. They say to take your wrist bands and put them on your chairs as to mark your seat so people don't take up huge amounts of chairs for their groups only. We did this, went to change and came back to a whole Italian family taken our 4 chairs we saved. I asked them to please move to which they just stared at me and kept looking away. So finally I had to raise my voice and the mother I'm assuming came over and tried to play it off like it was ok because they didn't speak english. Absolutely not. I was persistent for a good 5 minutes and they finally moved. I could not believe how rude they were. We were following the rules and then we're made to feel like bullies purely because we wanted somewhere to sit. Language barrier does not excuse your balanant lack of respect for the rules. Felt very out of place in an area we were told we would be welcomed in. Being an American here is hard enough without people making us feel out of place constantly. We thought this would be a nice place to relax when in reality it just set a bad pace for the rest of our stay in the park. The Americans need to do more to ensure the Italians are respectful and follow the rules here...especially since it's the American government paying for it.. read more
