I had 3 wisdom teeth removed on 11/15/22. Dr. Hargan was great throughout the entire procedure. I…read morewould definitely refer others to him. Office staff were very friendly and informative.

Never had a bill go to collections before and don't plan to have it happen now. With that said my…read morewife needed oral surgery so we made an appointment with a local oral surgeon. I asked if we need to bring anything, x-rays etc., I was told no because they needed to do them there for the surgery. No problem made the appointment, paid the co-pay and scheduled the surgery for 60 days out, because the surgeon was going on vacation. Now you have to realize she was in pain during this time but to them, it was what it was, I guess. On the Friday before the Monday of the surgery we received a call from the surgeons office saying he didn't feel comfortable doing it and we need to go elsewhere. So after a few more weeks we found another place to take care of her. Today I received a bill from 03/21/19 for $66 for the prep for the surgery that they didn't want to do. Now realize these procedures wouldn't be required if not for the upcoming surgery. I really find it amazing that a business, medical professional, could require procedures to prep for surgery and then at the last minute decline to proceed and charge you for something that wouldn't be required if not for the upcoming procedure.

Absolute horrible experience. They were a last ditch effort to have teeth extracted on my 12 year…read moreold. (That insurance would cover)The teeth to be extracted were to be discussed between the orthodontist and the oral surgeon. We arrived for our consult on time and waited over an hour to be seen. The dentist who saw us was not the one performing the surgery. I was never informed which teeth they were wanting to remove. The day before the appointment I came in with the consent paperwork and said I'm not consenting to anything until I am provided with more information (which teeth, what type of anesthesia). Info provided, paperwork submitted. Day of the appointment (last appointment of the day). We were whisked back to a cluttered operatory room to talk with the oral surgeon, his demeanor was rushed and uninterested. Did not make my child feel at ease. Surgery is performed, my daughter is rushed to stand up and walk to xray (mind you she is extremely groggy, can't hold her eyes open and can hardly stand) there was no empathy or assistance to get her up and to xray. The doctor was rude , it was Dr. Reza Hadioonzedah. Aftercare instructions were poor, we were handed 4x4 gauze in a sterile package that had not been ran through the sterilizer (there are indicators on the package), no syringe to clean out sockets. The front of the dental office was clean and uncluttered, the back where the operators are located was not. There were supplies stacked in the hallway, blocking means of egress. I wonder if JACHO does outlying dental clinic inspections like they do with medical clinics. I'm sure this place would fail. I worked in dental for 20 years and have high standards for care. I would not return here nor would I recommend care here. In fact, I tell people to not come to Aspen.

If I could leave zero stars I would. I just needed a denture repair on one tooth. When you google…read moreemergency denture repair, Aspen Dental is the first to pop up. When I called they said I must have an exam first before they do a repair. I didn't need an exam. I have already had one this year and my insurance would not cover another one. They said it was the new doctor's policy. So I called corporate because it does not state that you must have an exam to be able to get a repair. So corporate called them with me on the line to help me get a repair scheduled. They said that I would have to come in for an exam and that's when the lady from corporate said she does not need an exam she needs a repair. So they said I would have to come in for a consult so they could check out my issue and see if it could be fixed. I was very happy with that. Well I went to my appointment and they refused to see me unless I had an exam done and pay out of pocket for it , which was $90. They wasted my whole day off of when I could have just went somewhere else. They do whatever they can just to make sure they can get more money from you. It's ridiculous. I went to Affordable Denture's and they immediately let me come back and check out my denture and will have it fixed for me in 2 hours. Aspen Dental should NOT be able to advertise something that they refuse to do. I will be sharing my story on every review I can possibly find to try and help someone else out. Go to Affordable Denture's because they have friendly quick service, and they actually cared about my situation. I am very self conscious without my teeth and and Affordable Denture's helped with my issue without an appointment ( I just walked in at 1:45 p.m. and my teeth will be ready at 4 p.m.) and no exams required. #Elizabethtown_Kentucky

Although we had to wait for 30 minutes beyond our scheduled appointment, the staff is kind and…read morecourteous, there is plenty of seating in the examination room for both parents and our child, the orthodontist is knowledgeable and receptive to our needs, and the billing specialist treated us with respect. Thank you so much, Duplessis Orthodontics!

Parents, you know braces take awhile to get on. If you want to stand the whole time then this is…read morethe place for you. They don't give parents chairs to sit in. They do have an X on the floor tho for you to go stand on. Wish I went elsewhere.

This place is amazing The girl at the front desk took away…read moreall my worries (being in a strange new place while in pain) ive been in at some horrible dentists in my day And thankfully they are on the otherside of the spectrum. the office is high tech but you feel at home. The doctor is super nice and down to earth. Im gonna take care of my teeth now! All nurses are like your mom while your there and will take care of you. Got alot of troublesome teeth takin out and i didnt feel anything. Dont hesitate with this office i hope i dont have to go back anytime soon but if i do ill know ill ok with it for sure. They do great work.

This was the worst experience I've ever had with any doctor or dentist. Everything that could be…read morewrong about this office is. Upon entry to the office you find yourself in a tiny reception are with not a single chair. It wouldn't be so bad if there wasn't such a long wait to get checked in. The receptionist is very slow and bad at her job. The office itself is extremely uncomfortable. It's old, dark and ugly. The staff was cold, impersonal and rude. Just like the doctor. This man allowed his personal bias to prevent him from upholding his hippocratic oath. He is rude and disrespectful. I can not stress enough that oral surgery is a big deal. It is a lengthy, painful and expensive process, You want to make sure you find a good doctor you can trust to treat you with dignity and respect. Dr. Laureano is not that guy. He is an awful little man who probably should have gone into a different line of work altogether. Personally I think he would make a great fry cook at McDonald's.

Received exceptional treatment with my son's wisdom teeth removal. The surgeon was caring and the…read moreteam was very compassionate! The facility was clean and welcoming.

Very Rude, Very rushed. Do not care for the patient's well being. They are herded in and out like…read morecattle. They do not have a recovery area for the patient to be monitored post procedure/Anesthesia. If there are any complications for any medications administered during the procedure they do not wait to see if there are any adverse reactions. This is supposed to be medical care, any PCP that gives you a shot makes you wait at least 10 to 15 minutes if not longer to make sure you're ok. If you are looking for friendly medical/dental staff who actually care I would suggest another provider, you won't find it here. The customer/patient service was terrible on top of all of that. Flat out rude.

"Woohoo! As good as it gets!" is right... especially for oral surgery! I forgot to check in the few…read moretimes I had the pleasure of going into this office. Upon scheduling my wisdom teeth surgery, I was instructed I must come in for a consultation. We scheduled the consultation​ and I asked if I could go ahead and get my surgery on the books. They were more than happy to pencil me in for the day before Thanksgiving. My consultation was quick, helpful, and comfortable. The surgery was as good as surgery can be! I was very emotional and scared but I knew I was in great hands. The bedside manner was everything I could have asked for and more! The recovery was okay but I did have to come back in and see Dr. Crowley the following week. Twice actually. Both times I saw him that week, he was reassuring and kind as ever. The ladies in this office are remarkable. They are knowledgeable, detail oriented, sweet, and efficient. Dr. Crowley is nothing short of that either. May I mention just how experienced​ he is. He actually took my stepdad's wisdom teeth out 30 years ago - a hoot! I really cannot speak any more​ highly of Dr. Crowley and his team!

I had my wisdom teeth taken out by Dr. Crowley and his team. I was extremely nervous as I have…read moreproblems with anesthesia. Dr. Crowley talked to me beforehand and really did everything within his power to ensure I was comfortable. I went back after leaving the office because I felt like I was having trouble breathing, they monitored my oxygen levels and made sure I was doing ok before sending me on my way. They even called later to check on me. I would highly recommend this office to anyone!

I had a cracked tooth so they seen me same day. Dentist said it's beyond saving and needs to be…read moreremoved. He is talking bone graft and implant request to VA. Sent me away said they don't have an approval. called me next day said they should not have sent me away in pain. VA was ok with extraction that day but dentist was a part time dumbass and sent me home in pain. So I just found another provider from the VA. You don't get to send me home and then say oops! I have pain and it's more than the tooth it's called compassion and reality. I don't have time for dumbasses that don't care. I even offered cash but it wasn't enough . I'm filing a complaint with VA hopefully they loose they cash cow. Veterans deserve better than dumb dentist that want to sell implants before they even get the problem taken care of .

DON'T GO TO GENERATION a horrible place they schedule you a…read moreappointment and they maybe open or may not be open and they don't know how to match the color of your original teeth it a HORRIBLE HORRIBLE PLACE. They deserve no stars

I had a dental emergency while still looking for a dentist. A broken molar that needed to be…read moreextracted. I was initially seen as a walk-in at a local dentistry. Oh my! They did minimal and I was still in excruciating pain. A coworker recommended me to Durbin Dental. They fit me right in and Dr. Durbin took care of the tooth and went above and beyond to make me feel comfortable. His assistant was phenomenal and reassuring, as I have high anxiety, and made me feel in good hands. The support staff was exceptional and the facility was elite. Dr. Durbin even called to check up on me after the surgery . Thanks Guys! -Two Thumbs Up!

Emergency broken tooth extraction. Worked me right in. 2fer sale! Said I had another about to…read morecause problems and out it came as well. Fast, low stress, painless! Why go anywhere else?