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    CarNation

    1.9 (9 reviews)
    Open 9:00 am - 7:00 pm

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    Cook Mazda

    Cook Mazda

    (11 reviews)

    Have a service emergency? Make an appointment. My CX-9 was shutting off on the highway while…read moretraveling with my family. I went to this dealer for help, explained my situation, and was told to leave the car overnight or make an appointment for another day. The lady scheduling wouldn't even come to the counter and just yelled out, "We're too busy". Leaving my car is tough to do when you don't live in this state and just passing through, as I explained to them. Regardless, leave the car they said. I just wanted at minimum a diagnostic. Hook it up to the machine. Perhaps it's maybe something stupid I can resolve. Classless. I hope our Mazda dealers in Florida don't treat you the same way. They shouldn't. The dealer I purchased mine has a 4.8 review in Google out of over 5k reviews.

    horrible experience - I brought my car in this morning for a 1030 appointment for diagnostic of an…read moreAT code for when I drove over 60mph. after two hours of waiting in the lobby with no updates, I went up to the counter and they told me I needed a full transmission replacement for codes P0771 and P0741 and that I had dirty, low levels of transmission fluid. The cost of such repairs? 5,400$. When I pressed on if that was really needed, the guy just said yes, there's no other option. Well I've gotten a second opinion from another car repair shop and they said that was complete garbage and they're trying to pull one over on me. I wasted 140$ on 2 hours of diagnostics with almost zero customer service and a bad service plan which would cause me to throw my money down the drain. I am never coming back here!

    CarNation - usedcardealers - Updated May 2026

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