This is a re-review mainly on service quality! My opinions on the store itself remain unchanged but…read moremy opinion on the staff has radically shifted. Let me explain: I needed to return an item I had recently (i.e. an hour before) bought because it was totally the wrong size. Simple enough you say, well well well, I have just spent the past 58 minutes of my life trying to accomplish this modest feat. (Yes I timed it!) Staff member after staff member that I asked directed me to another part of the store where another member of staff directed me to another part. This is how it went: -Walked into the store and stood at what I assumed was the info counter (it is right at the entrance to the store and is a large desk/cashier area with information and tips cards on it) and tried to get the attention of the lady seated there. After 5 minutes and various "Bitte's" and "Entschuldigung's" she finally bothered to turn around and address me. I explained what I wanted and she stuck a finger out and said "Kunderbüro!" and turned back to what she was doing. -So I decided to look on the floor map to see where the customer service desk was. It directed me to the 3rd floor. On the 3rd floor there was no obvious customer service desk so I made a lazy circuit of the floor looking for someone to help. There were very few employees and those that there were, were sitting behind desks dealing with other customers. Having made a complete circuit of the floor I spotted an employee coming up the stairs. I waited for her to get close and asked her where I could return my item. She looked at me and pointed to the back and said "at the end on the left." So I proceeded to the back and left and found....nothing but furniture. Ok I must have misunderstood so I went and waited at one of the manned desks for someone else to ask. After a couple of amusing minutes watching the employee enter numbers into a calculator he looked up and I enquired where I could return my item. He pointed in the opposite direction and told me there are two doors at the far end, its the right one. Ok that sounds more like it! Well I found the doors and the left one had on it "Tax Free" and "Please close the door." Always one for adventure I knocked and opened it up only to find the back office of Leiner with about 20 people furiously tapping away on computers. Seeing as I have found where the employees seem all to be I asked the nearest lady where I could return my item. She looked at me as if I was an absolute idiot and then directed me to the baby section on the 4th floor. -The 4th floor did indeed have a baby section with one employee chatting away to a customer who was obviously her friend. They were chatting about the holidays they planned to take in the summer. Nice! I waited (a bit) patiently but she never acknowledged my existence or even looked my way. Luckily (hahaha) another employee walked passed and I made my enquiry with her. She looked bemused and pointed toward the back of the store and said to try there. (See where this is going?) Well there was no customer service desk there either and by this time I was getting a little ticked off. I stormed to another occupied desk where the saleslady was talking to another couple and demanded that she help me! I was a bit rude, I must admit, but I was nearly at the stage of just leaving the item in the lift and walking away. (For the amount of money I was looking to recuperate this began to feel like the most sensible option.) She took one look at the sales slip and directed me to the ground floor again... -I stormed down to the ground floor and grabbed the first person I saw and demanded help! "No problem at all was her response, please come this way." She led me to a tiny desk around the back of a pillar and asked me whether I wanted to exchange the item or if I wanted the money back. I said I wanted the money back (I really didn't want to give them any of my money, would rather spend it elsewhere) and then she said that sorry because I had paid by card the only thing she could do was give me a voucher for the amount I had spent and couldn't refund my money. I didn't have any more energy to be upset so admitting defeat I accepted the voucher and finally made my way, with a weary groan, outside thinking all the time thank goodness I don't have a gun! Hopefully this is the last time I ever have to go into Leiner again! So with that in mind, if there is anyone who wants a Leiner voucher worth 24.90€ please contact me!

I have shopped at Leiner several times and the customer service has always been great, whether I…read morewas making a small or large purchase. Most if not all of the employees at the service desks speak English and are more than willing to help you find what you are looking for. If you live in Austria, sign up for their membership program and get an 8 euro coupon just for signing up, plus one on your birthday. Oh, and there is a Kare inside the Leiner. Strangely, this Kare store is sometimes cheaper than the main Kare across the street, plus, they usually have what you want in stock. Leiner might not alway be the cheapest, but the products are usually good quality and the selection is great. Not a good store for major appliances as the selection is quite limited.

Another great second hand furniture shop. (Of which Vienna has many!)…read more Located near the famous Naschmarkt and open only on Saturdays from 11 till 15. Although they will open up on other days if you call and make an appointment. Good selection of furniture and decor mainly from the 50s. They have lots of items for sale and the goods are genuinely vintage and in good condition. The owners are friendly and open and up for a chat. Nice place, good deals, decent prices = 5 stars.

From the owner: In unserem Schauraum finden Sie eine große Auswahl klassischer Stilmöbel, alle in liebevoller…read moreHandarbeit in Europa hergestellt. Weiters bieten wir, vom englischen Boxspringbett bis zum exklusiven Holz- oder Metallbettrahmen, eine umfangreiche Auswahl hochwertiger Betten. Zu unseren Herstellern gehören unter anderem: VI-Spring, Grange, And So To Bed, Somnus, Angelo Cappellini uvm.

From the owner: Indische und chinesische Möbel sowie asiatische Einrichtung in riesiger Auswahl finden Sie bei…read moreMorton Möbel in Wien. Entdecken Sie chinesische Kommoden, Hochzeitsschränke, asiatische Schränke, Bücherregale aus Indien, India Sideboards, alte Kolonialstil Truhen und Vintage Möbel aus Indien sowie Shabby Chic Möbel im indischen Wohnstil. Regelmäßig treffen Container aus Thailand und Bali ein und bringen die schönsten Buddhafiguren, Geneshas und viele andere Deko-Ideen im asiatischen Wohnstil mit. In monatlichen Intervallen kommen neue Container aus Indien, China, Afrika, Thailand oder Bali: Indische Möbel wie Esstische, Couchtische, Kommoden, Anrichten, Bücherregale, Vitrinen, Paravents, antike Palasttore aus Hartholz, wie Teakholz oder Sheeshamholz und auch authentische Möbel aus Indien im Kolonialstil aus altem Vollholz. Aber auch viele praktische chinesische Möbel, wie Hochzeitsschränke, Sideboards, Regale, Antiquitäten, Beistelltische, Apothekerschränke, Spiegel, Stühle, Buddhas, alte Truhen und ander Möbel aus China! Wie haben laufend hunderte Asiamöbel lagernd und auch online! Einzigartige Wohnideen für Innen und Aussen stellen auch unsere Möbel aus Indonesien dar, wie die typischen Balimöbel und feines Kunsthandwerk aus Asien!

Slightly more upmarket and expensive design furniture and decor store on Mariahilferstraße…read more Some great objects here and definitely a hippy asiatic feeling to the furniture with lots of colors and jingly-jangly bits and pieces. Bright colored bits and bobs abound on two floors here with books and picture and plates and chairs and tables and all. The only reason for the four stars is that it is a little more expensive than its "rivals" but saying that it is good quality and funky.

Kare has some pretty interesting things for the home. The styles vary greatly, from vintage to chic…read moreto slightly bizarre. The employees are friendly and speak English quite well. When I moved to Austria, I learned that my apartment did not come with lighting fixtures, so I had to purchase them. Kare has a very good selection of lighting fixtures at various budget levels. Thy have more unique styles in case you don't want the "Ikea" look. I do want to caution that you should browse the store and check out the item and then search for it on amazon.de, since they have a Kare selection as well. Much to my surprise and dismay, two of the fixtures I bought in store were more than 15 euros cheaper online. One fixture I considered was 189 in store and 115 on amazon. Wack! I'm not sure if Kare price matches, so definitely shop Amazon's Kare store! I'm giving 3 stars because of pricing inconsistency and because they don't seem to have many of their large items in stock at the store. Most likely it will have to be ordered. One last thing - try the Kare store inside of the Leiner across the street. They had several of the same items at better prices than the actual Kare. Plus, their warehouse is huge.

From the owner: Wenn Sie schöne Designermöbel suchen, die in Europa hergestellt wurden, dann sind Sie bei uns genau…read morerichtig. Unsere Hersteller reichen vom Designer, der selbst produziert, bis zu namhaften, international renomierten Firmen wie Moormann oder Prostoria. Was sie alle auszeichnet, ist, dass sie ihre Produkte in der eigenen Produktion herstellen und nicht in Billiglohnländer auslagern. Neben der hohen Qualität unserer Möbel liegt uns eine faire und nahe Herstellung am Herzen.

Vintage showroom offering mostly furniture and nicknaks…read more Some really nice things but more on the upper end of the scale, so truly vintage! From 1920s signs all the way to 80s record players there is a little bit of everything here but mainly furniture. Tables and chairs and lamps abound in this friendly store. The guys that work there are funny too and you can haggle (a little) if you are brave enough. As there are no price tags you have to ask the price of whatever you are interested in! Different from other vintage shops as its not so cramped and there are genuinely interesting stuff here. For the record we got two 50s style kitchen chairs with €20 off the asking price.

Pucci in the house! One of the best locations in Wien to find second hand luxury items... Bags,…read moredresses, jackets, coats... You wanna look fly, but at lower costs, go there!!