Excellent Service... Robert Flores was awesome…read more.. They were able to repair my 21 year old Ford Fuel problems..

I went in to buy a used 2016 Corolla and came prepared with research and the vehicle history. The…read moreexperience raised serious concerns. The salesman confidently told me the car did not have a CVT transmission. It does. When I asked whether the transmission fluid had been serviced (it never had, across 159,000 miles), he refused to do a simple drain and fill and compared it to "back surgery on someone with no back pain." He handed me the dealership's own internal repair order, and that's where it got worse. It listed an "A/C Evacuate Recharge" that did not match what AutoNation reported to Carfax. It also documented a cooling system leak diagnosis, a cooling fan replacement, and a suspension/steering repair, none of which were disclosed to me. A cosmetic repair package had been declined internally, and two prior damage events on the Carfax were never mentioned. When I asked questions, the answers disappeared. The salesman repeatedly said he "wasn't a mechanic," couldn't find anyone who was, and didn't know how to find the information in their own system. The moment I started asking informed questions, his demeanor changed entirely. I did not buy the car. I purchased from another dealership the same day and was treated with honesty and respect. I documented everything and filed a complaint with AutoNation corporate. I asked only for accountability and better training, no compensation. The full story, with the actual documents, is here: thereasonablecustomer.com Reasonable customers deserve honest answers. I didn't get them here.

I was intimidated to look for a new car, but Johnny Luna made it enjoyable and worthwhile. Johnny…read moreanswered all of my product questions about the previously owned car and overcame my objections by providing solutions that exceeded my expectations. Even after the day that I drove off with my new car, he is still following up to get me every item that we agreed to. I will go back to buy my next car from Mr Luna when the time comes.

unless you have 6+ hours to wait for an oil change, don't bring your vehicle here!…read morethis is not okay.

Whether you're local to Corpus, or far away, Jacob Ponce will make sure you receive the vehicle you…read morewant. I found a vehicle online, but felt there was no way I could go pick it up...maybe if I flew down and drove it back. Marcus and Jacob worked a deal to get me the vehicle after my requested repairs/updates were completed. There are local automation locations to handle any after-purchase maintenance. I'm giving this a solid 4-star because of the ransomware issues and difficulties in getting responses. Maybe all the car dealerships are struggling with those so I might just come back to this later and add a star.

I purchased a 2026 GMC AT4X HD, and sales staff without consulting with me, inserted several…read moreoptions into the contract. Unfortunately, during signing, I failed to see them, but did later. Then the ordeal began in attempting to have them refund me my money for these options that I never requested or were discussed. On the day of the purchase I received an email from the general manager of the dealership. He offered that I should reach out to him directly if I ever needed any assistance. I did reach out to him, both on his office line, and cell phone, leaving him messages on both requesting he call me. However, two months later, I have never heard from him. Also, two months later, I finally received all of my refund back. I never received an apology however, for what transpired. I will definitely never purchase another vehicle from this or any other Autonation dealership.

Epi was our salesman and let me tell you...he went way above and beyond to help us out I had been…read moreto several dealerships i n over a month and nobody wanted to take the time to help us. When we went to the dealership we were not going with intentions to try and buy anything but just to look at a Jeep I had seen! Epi came out I talked to him and told him the horrible experiences we had been getting. He was straight forward and understood my frustration. He right away started working on the Jeep and the monthly payments, the warranty, Carfax you name it he was on it. I honestly didn't want to take my business anywhere else! I can't thank him enough for what he did and the patience he had to help me out I WOULD DEFINITELY RECOMMEND EPI‼

ask for monica. if you ever need a great service representative. she will make sure you are well…read moretaken care of. she is very caring and consientious.

Anytime we've ever needed to buy a new car, it's always been such a drudgery, akin to going to the…read moredentist. There's always the piranhas waiting for you to pull in the parking lot, the major pressure to "get you into a car today," the back-and-forth games between your salesperson and the "manager" over a price.... Anyone else feel this way?? Well, throw all that out the window! AutoNation Hyundai is like a gentle breeze on a autumn day compared to the scenario previously described. We knew what we were looking for. We knew what price we wanted to pay. We knew the trade-in value we wanted. And, at every level, it was, "yep," "yes," "sure," "no problem." One shining star at this location was Michele Adams. Very easy to talk to, vibrant and energetic without being pushy at all. She was able to find us the car we were looking for, at the price we wanted. We genuinely enjoyed working with her. From sales, to financing, to service, to shaking hands with the manager, every step of the way was so easy to do. We couldn't be happier and will be true AutoNation Hyundai fans.

no response for days when asking about buying a new vehicle. The attitude of the service department…read moreemployee. I'll drive 90 miles so I don't have to deal with this dealership

I had a terrific experience with getting my transmission fluid flush today. Patricia, service rep…read morewas on top of things and ensured that I had a high quality experience. I appreciate that.

Worst dealership experience I have ever had with the purchase of my sons car…read more They sold me a car that has spend its entirety in the shop getting repaired and the dealership has refused to help or simply just ignored my please for assistance with the vehicle repairs or simple to just take it back. I will never go back to an Auto nation nor will I ever recommend them to anyone.

Was car shopping and test drove a few vehicles. I received decent service at all of the dealerships…read moreI visited, but none were as great as our Honda experience. Steve, the salesman, was more than a salesman. He answered all of my questions in a professional manner and if he didn't know, or wasn't sure on something, he would ask. I ended up signing paperwork late in the evening and decided not to take the car that night. While the car I originally wanted was getting detailed they noticed some issues with the paint and fixed what they could, but there were still issues. Steve, being the person he is, was not about to let me drive off with a vehicle that had any kind of issues. Luckily they had another car in the same model and color and we just re-signed the paperwork. Great service all around. Thank you for everything! PS - If you go to Honda looking for a vehicle, tell Steve Ariana sent you. You will not be sorry.

Literal worst car buying experience I ever had. Sold me a car that went in shop a week later. Their…read moreshop mind you. Then got it back went back into their shop a few days after and ended up at chevy and then 4 months later still no car and no help. Ended up trading it in. Had fake carfax and everthing to get me to buy the car. Auto nation is a joke

Extremely disappointing experience with AutoNation Chevrolet Cadillac South Corpus Christi service…read moredepartment and sales manager Travis. This experience has caused me to seriously question how carefully AutoNation performs its certified inspections. Customers pay a premium and place their trust in these inspection reports, expecting the listed components to have actually been tested. Finding multiple problems with items that were specifically marked as functional is unacceptable and shameful. Based on my experience, I cannot recommend this dealership for certified cars. Buyer Beware don't trust them at all.

1.9 stars? That should have been my warning before wasting half my day at AutoNation Chevy SOUTH…read more Hands down one of the worst car dealership experiences I have ever had. I live in San Diego, CA and have dealt with plenty of dealerships, in Cali and South Texas--none of them come anywhere close to how bad this place is. I was fully ready to buy a 2026 Tahoe and was this close to signing the deal. Then a sales manager, Abel, waddles up with some serious short-man syndrome energy, swinging his little bit of authority around like he was doing us a favor just by existing, and immediately kills the deal. Congratulations, you talked yourselves out of a sale, Mr. Leader of sales in the Coastal Bend. That kind of ego-driven, condescending attitude is exactly why people walk out and never come back. That little man desperately needs to learn how to talk to customers instead of trying to intimidate them. "Leader of sales in the Coastal Bend!" he bragged. Yeah... okay. Your 1.9-star rating says otherwise. The only bright spot was Jacob. He was professional, helpful, listened to what we wanted, and did his job well. He was moments away from closing the deal, until Mr. Leader of sales in the Coastal Bend showed up and completely torpedoed it. You need to find a better career. Do better. Or keep earning those ratings. It's crazy how you see some of the Yelpers are from out of town and still getting awful service. Crazy, but it's true. The worst experiences at this particular dealership. How is it still in service? Update: Drove up to San Antonio and purchased my 2026 Tahoe at the same price with no hassle. Thanks again, Leader of sales in the Coastal Bend.

I completed my application online and when i finally had enough for a downpayment i made an…read moreappointment to go meet with a salesman. Upon meeting my salesman, He proceeded to tell me that my information didn't add up. (as in i am not who i am- identity theft maybe idk) Kind of implied that i had somehow stolen my own identity but ok. I was asked to provide multiple documents and wait 1 week. i provided those documents on that same day. hello if i wanted to steal someone's credit i would steal someone's credit that has good credit. duh! After 7 days i called and was told to keep waiting. After 2 weeks of calling every day i was told wait longer. I gave up. After a month i received an email saying i should call back to check my status. I did and was told my application expired. Needless to say i went elsewhere and am now in a vehicle and love it!!! i walked out with a vehicle that same day ... and my downpayment was way less. DriveTime is not a great place to get a vehicle. It's a great place to get the run around. Do better!

Found the car I wanted to buy on their website. Tried to make an appointment to go see the…read morecar...drive the car...and the appointments were delayed twice. About 10 days from seeing car online before finally getting to get it. I was sure I wanted it....Toyota, low mileage, I could look at it on the lot. But the office wasn't open. Turns out they were being protective over a Covid case. Understandable. I obtained my own financing. The price on the Toyota was competitive because they hold their value...the loan office was asking why the price was on the high side...the car was in impeccable condition and again...Toyotas hold their value...and the pandemic has made used cars go up in value. DT worked with my CR perfectly and the car is awesome. I highly recommend DriveTime in Corpus. The prices are non-negotiable. If you don't like what you see on the sticker...keep moving. Simple. But what I saw was in line with medium values with KKB.