I seriously question the integrity of this organization and would not recommend them to anyone!!!!
I am not someone who goes out of his way to write reviews (good or bad) and have a fairly high tolerance for painful experiences. The facts that I am compelled to write this review in it of itself is very indicative of my experience with this organization (notice I didn't say photographer specifically).
My fiance and I were going to be in Florence as part of our vacation and we decided to have engagement photos there. After a not so extensive search on the internet, we chose this studio because of the photos we saw that were taken by Carlo. After a couple of phone conversations, we confirmed a price which was a total price for the time they were going to perform the work. At no time was there any confusion about the fact the price we were quoted was a total price and NOT a per hour price. They even sent us an email confirming the amount and it says nothing about per hour. In fact, after we agreed on the price they made several attempts to convince us to reduce the number of locations because of the time it would take to shoot at two locations (if we had agreed on a per hour quote, why would they care?).
They also confirmed via email that we would have Carlo and another photographer take the photos. After we insisted on having photos at two locations, despite their efforts to limit it, they indicated that Carlo was no longer available and we had to go with someone else. By this time, weeks had gone by and we didn't have the time to go through another search and another negotiation (we are both very busy with work and planning the wedding). So we reluctantly agreed on the other photographer (which by the way was 1 not 2 photographers also).
On the day of shooting, the photographer was on time and spend extra time with us. We weren't too confident about his style based on the poses, but he was very pleasant to work with. At the end of the process, since we agreed to pay cash to the photographer, we gave him the money and he said he was expecting double that amount. We then contacted the studio and the woman we were dealing with now says the price she quoted (and confirmed via email without indicating per hour) was a per hour price.
We refused to pay more than was agreed (for a second choice photographer for 1 and not 2 photographers by the way).
Now they say they will destroy the photos unless we pay the double price!!!
This review is not about the quality of the photographs because we never got to see them. Its about unfair dealings and seriously questionable integrity!. Stay away from them!!!! Buyer beware!!! read more