I can't recommend Lap of Love. I chose to have my cat cremated privately. They told me the ashes…read moreare delivered to my veterinarian and that's where I would pick them up. Even though the vet that came to my house confirmed my veterinarian's name and street address with me, and the follow-up emails had the correct name, Lap of Love sent the crematorium the WRONG vet name and address. My cat's ashes were delivered over 2 hours away from me. I had to make numerous phone calls and send multiple emails to find out where she was and to get her ashes delivered to me. It's appalling and it was a horrific experience. I told both them and the crematorium they need to put some type of quality control check in place so this never happens to anyone again.

I am so grateful that I found Lap of Love online. I called on May 21, 2025 and Dr. Kate was…read morescheduled to be at our home on June 2, 2025, the first available time for a hospice veterinarian to come to our home. I didn't like waiting that long, but no other in-home services are available in my area. I am very impressed with the care my precious dog received and my interactions with Dr. Kate. My dog passed peacefully at home while we kept our hands on her.

In April of 2023, I received the unfortunate news that my 11.5 year old, Bruno, had a nasal tumor…read morethat was expanding pretty aggressively. His quality of life was starting to slip slightly and on his bad days or nights, he'd have some pretty significant 'bleeding from the nose' episodes. Once the specialists diagnosed the issue, and told me that it would be be wise to 'make arrangements' for him, I scoured the internet for a compassionate, experienced, person who would come to the house and make his passing as painless and pleasant for him, as possible. I'm so fortunate that I stumbled across Dr. LaVergne. Her compassion and commitment for her job are evident from the moment we first interacted via email and phone. She was willing to move mountains in her own schedule if I said that Bruno was deteriorating rapidly (which fortunately was not the case, so we scheduled 3-4 days out, but her willingness to broach the topic speaks volumes to the kind of person and professional that she is). We set an appointment for May 1 and she gave me ideas on how to spend our last few days together, as well as the types of food that Bruno might enjoy while she put him to sleep. I could share a pretty extensive play-by-play of how the hour went--but I'll spare everyone the details, and maybe save myself a few tissues in the process too! Dr LaVergne is a very special person. If you are at the juncture where you've got to make this very difficult decision, do yourself a favor and choose Dr LaVergne. The days leading up to Bruno's passing were brutal, but I will always look back on his actual passing as such a peaceful, spiritual experience--thanks in large part to Dr LaVergne. Bruno was a special pup--most folks assured me after he passed that he was so lucky, because "you gave him such a great life"--ironically, the opposite was true. I was definitely the lucky one.

(I posted this review on Google also to make sure people have the information needed to make a good…read morechoice at this most difficult time) A peaceful good passing for my 2 elderly dogs was really important to me. I was determined to act as usual so the dogs would not sense anything to upset them, hoping the veterinarian in charge of euthanasia thought the same way. Dr LaVergne met my expectations and beyond. She was so kind and gentle that after greeting her, Sammy and Baron lay down and dozed while we talked. She spent time talking with me and made sure I was ready before proceeding with the medication. In a few minutes, they peacefully stopped breathing. She spent time afterwards also. Nothing felt rushed. I had called a few of the pet "hospice" companies but the appointments are made at a main office somewhere... You will not meet or talk to the vet until they arrive, etc. On the other hand, Dr Lavergne is accessible by phone and text. In addition she has certifications beyond the standard CAETA (Companion Animal Euthanasia Training Academy) which speaks of her dedication and professionalism. I am so grateful to her and Pet Passages Crematory services which I will review separately.

Thank you, to Dr. Laura Pearson she was such a blessing being there for my sweet Isabelle. My sweet…read morelittle girl was my best friend for 9 short years. Dr. Laura was so caring during this very difficult time for me.

We have had you Come 4 times now and each time I could see how much you cared. We really would not…read moreknow what to do without you.

I've been taking all 4 of my babies here for a few years now. They're very direct and to the point,…read morewhich is what I like. I'm usually in and out in under 15 minutes and my fur babies are well taken care of.

After moving to the area from Raleigh where our vet quoted us $600 to spay a 40lb dog, our landlord…read moresuggested Dr. Rubin, and boy am I glad! Our final bill for a spay at this vet was only $240, much closer to my estimate. Not only are the prices reasonable since Dr Rubin keeps this practice small and no frills, you get a personal experience every time!! They only allow one client/pet in the office per time slot, therefore you are never waiting and usually out within 30-45 mins. The entire staff is friendly and truly cares about animals. You will almost always get Libby when calling for an appointment- she is quick, knowledgeable, and gets you in ASAP! We will continue to take our pets here for our duration in Charlotte and would suggest it to anyone else in the area:)

I have been going to the Davis Lake Animal Hospital for 14 years. They are like family to us…read more nothing but excellent care at each visit. Clark Family

Easily made a quick appointment by website request. I was contacted the next day for availability…read more I was able to schedule the following week compared to a week later with competitors. Dr. Sam and Nurse were super friendly and conversational. My mature cat was calm on his first vet visit for distemper and rabies vaccination. He also received bail trimmings. I felt we were taken care of and asked if I had any concerns at all before leaving the appointment. Convenient and quiet location. Highly recommended!

They were so kind and gentle with my 16 year old golden doodle . It was almost 5 pm and they saw…read moreToby . He had huge gunk in his eye and they flushed it for me and he is all better now . Truly appreciate their kindness and tenderness. Always my go to!

I love this Veterinary. I've taken all my dogs here and will continue in the future. It doesn't…read morefeel forced they show that they care and are truly committed. I never feel that at franchise Vet. I love them all especially doctor MarkiJohn, she takes her time with my dog. I highly recommend. It's a nor frills place but they are truly professionals and truly care and are good at what they do. Always feels like home!

I feel compelled to leave a review due to other reviews discussing the cost of care vs staff at…read moreHambright. Coming from someone who was paying less at different clinic for care by a team that I thought had the best options/delivery of care for my dog (Moose)... I will tell you two things: 1. The cost is not too high when compared to the thorough care that you receive here. They are great at explaining and providing the best comprehensive treatment. You get what you pay in all corners of healthcare it seems. You pay for the best here. 2. The team is so great. They are kind and extremely hardworking. The out front staff are so welcoming. The staff in the back (including the veterinarians) are kind, thorough, and communicate every step of the way. I have been extremely thankful for them - especially in a time where my dog had recently been misdiagnosed by another facility. They love their patients and I appreciate that so much! Thank you, Hambright!

These people wanted to put my 51/2 year old frenchie under anesthesia which was costly just to…read moreremove a split nail Hambright is Money hungry and always want to slow to diagnose causing you to get coming back and get charged Over and Over again!!!! And as for the Nail I took my fur baby to another Clinic and the simply were able to remove the already cracked nail, clean the area and sent me home with the COST BEING 1/3 of what Hambright Wanted!!!!! Beware these people only want YOUR MONEY

A Cautionary Experience at Banfield Pet Hospital - Monroe, NC…read more I'm sharing this in hopes of helping other pet owners make more informed decisions regarding their pets' care. We recently lost our beloved 12-year-old Weimaraner less than 42 hours after a routine dental cleaning at Banfield Pet Hospital in Monroe, NC. What was expected to be a standard procedure turned into a devastating tragedy due to complications from anesthesia. Prior to the cleaning, I voiced concerns about the level and duration of anesthesia, especially considering our dog's age. I was assured by the attending veterinarian that only minimal sedation would be used, and that he would be under for the shortest possible time. We picked him up several hours post-procedure and were told that everything had gone smoothly. However, unlike previous cleanings, he was still lethargic and unable to stand on his own even hours later. That night, his breathing became labored. I returned to Banfield first thing the next morning--before the vet had even arrived. When she did, we were taken back, and I had to carry him into the exam room. He was found to have a fever of 102°F and I was immediately advised to take him to a nearby emergency veterinary hospital for more in-depth care. At the emergency facility, it was determined that he had developed aspiration pneumonia due to fluid entering his lungs during sedation. He was in critical condition, and I was told he had a 50/50 chance of survival. He was placed on antibiotics and pain management, throughout the day including Fentanyl. By 6 p.m. that evening, I was contacted by the emergency vet urging me to come say goodbye. My wife and I rushed to be by his side. When we arrived, he was in intensive care, propped up with pillows and on oxygen. We left a shirt with my wife's scent in hopes of comforting him. Tragically, I received a call at 1 a.m. informing us that he had taken a turn for the worse. By the time we arrived--less than 15 minutes later--he had passed away. He had been revived once, but had begun bleeding from his nose and mouth, and could not be saved. From the time he happily jumped into our Jeep for a routine cleaning, to the time he passed away in the ER, less than 42 hours had passed. Please take this as a reminder to ask detailed questions, weigh your options carefully, and consider second opinions--especially when anesthesia is involved. We trusted that our pet would be safe in Banfield's care, but the outcome has left us devastated and full of questions. Pet owners, please be vigilant.

Dr. Mac and the staff were amazing. Fast, quality care that makes me comfortable leaving my pets…read morehealth in their hands.