I called KEH for help with my loved one who is in their 80's and needed help with bathing, keeping…read moreup the house, etc. Denise and Kim have been so helpful and the care providers have been great as well. Really an amazing company that genuinely cares about their clients.

From the owner: Local family owned and operated company servicing the needs of our community. Our trained staff of…read moreclient care specialists have true compassion for care and personalized care services are available 24/7.

Love the receptionist Jill! 5 stars for Jill ! She is always so warm, welcoming, knowledgeable and…read morea great first impression when you are looking for care.

We have used Guardian Angels many, many times over the past several years. Their caregivers are…read moregentle, kind and loving with my aging parents. The office staff is friendly and thorough and does their very best to accommodate our erratic schedule. Highly recommend!

This facility keeps floors understaffed and therefore residents under-cared for. I used to work at…read morethis facility and promptly quit after realizing how terrible it was. The staff are not trained properly, leading to mistakes that are then blamed on the nursing staff instead of the people who should be ensuring proper training. I witnessed several baby CNAs get reprimanded for things they did not know against facility policy. I also saw that after people were reprimanded, no action was taken to retrain, reteach, or educate. I would not recommend working there, sending a family member there, or associating at all with this facility. Quite literally run away!

Horrible place. They let patients fall. Incompetent care that can't properly provide care for…read moreelderly patients who are there for rehab & are a "fall risk."

I was in a bind. I had outpatient surgery scheduled and my wife couldn't be there to pick me up…read more "No problem," I thought, I'll just call an Uber." It turns out that surgery centers are serious about having someone with you for 24 hours after the procedure. The nurse told me I had until noon the next day to or they would cancel my surgery. I'd waited six months for this surgery, had debated about going through with it, and was a little anxious about it. I knew it was now or never. I decided to hire a private duty nurse and Googled "in home care" for Lincoln I reached out to one that looked good. They got back to me right away and referred me to Connected Care Services. Before I finished reading their email, Janell from Connected Care called me. She was great! She would pick me up, take me to where I was staying, pick up meds, and provide post op care until my wife could get there. She told me she is a surgical care nurse and a little about her business. Long story short, I had my surgery. She picked me up, and provided me with excellent care. What an awesome service!!!

From the owner: Compassionate and caring staff to assist your loved one at home. Individualized care and…read morepersonalized plan to assure all needs are being met. Our staff are dedicated to caring for individuals to help maintain independence and dignity for all ages.

This company is very unprofessional, unorganized, and demanding. For a company the provides…read morecaregivers, they have no Empathy towards their workers or for the people they take care of. I would Not recommend this business for your loved ones.

Avoid Right At Home like the plague. They have NO nepotism regulations for their employees, they…read moreare CONSTANTLY under investigation for business and health violations. They either have WAY too many clients and not enough staff to cover, or they have staff that they're not giving hours to the ones that want them and over working others. Very poor business model. They put the bottom line before their employees OR their clients.

I highly recommend Synergy HomeCare of Lincoln. I called several other agencies in area, and…read moreSynergy was the only one that provided the service I needed. I live out of town and stayed in Lincoln for 90 days and needed transportation to Omaha several times a week. The staff were wonderful and polite and had excellent drivers. Would use them again if I needed too.

Synergy provided care for my child for about four months. During this time we experienced:…read more -scheduling issues (had providers show up when we didn't have one scheduled, never were able to replace care when one of their providers cancelled, even with notice) -failure to follow through with questions/concerns -frequent no-shows from caregivers, with problems with approximately 1/3 of scheduled visits. If I didn't have an extremely flexible employer I would have absolutely lost my job due to this. -unprepared caregivers (no training offered, no experience working with clients like my son). -failure to preserve confidentiality (shared details about my son/family with people not involved in his care in any way) -spoke inappropriately and negatively about my son to various caregivers -safety issues (one provider lost my son, another allowed him to run into the street, one smoked in the car while my son was there) -inadequate documentation of visits/issues -very judgmental (for example, when we pointed out that we don't punish after the fact for disability related behaviors on the advice of our team, and use other specific strategies instead) -and, most worrying, a caregiver who I caught screaming profanities at my son during a disability-related meltdown, which the owners were basically unconcerned about. I'm grateful that I was home at the time and able to intervene, as it seems clear that this would have escalated otherwise. Please don't entrust your loved one's care to these people. They are wholly unable to meet their clients' needs or even ensure their safety. It's also worth noting that several of the five star reviews come from Synergy's owners or family members, not from clients.