1. Caring Bear Dental

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North Hollywood, CA

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Caring Bear Dental

4.2 (94 reviews)
Open • 9:00 am - 6:00 pm

Services - Caring Bear Dental

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Recommended Reviews - Caring Bear Dental

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Why would anyone EVER schedule a dental cleaning and then show up to their appointment and refuse the cleaning?  This is insane.

Edit: I know exactly what is approved by my insurance since I had a cleaning here two years ago. Your office repeatedly told me I could not get a regular cleaning because I needed a deep cleaning, you said I would "only get a polish" that day, and the dentist and your staff encouraged me to leave without any services except X-ray saying I'd "get it once the deep cleaning was approved." You also put in my records all the services you were supposed to have provided me that day, so again, I know what I was supposed to get and all you have on record is me saying "I expected more than just a polish, why can't I get an actual cleaning today?" California is a two-way consent state for audio recordings. I do not recall being asked for my explicit consent to be audio and video recorded at your office. I also have a legal right to the footage taken of me so I'll be asking for that. Just one more thing patients should know about this shady practice For any other victims of this office- here's an article on periodontal charting which is standard practice and how scrupulous dentists determine whether a deep cleaning is necessary that this office "doesn't do" https://www.watertowerdentalcare.com/blog/2018/09/what-are-gum-measurements-and-what-do-the-numbers-mean Orig review: If you look at Wayne G.'s 1 star review from 2020, they pulled the exact same scam on me. Refused to perform the dental cleaning I had scheduled, did not do the gum check measurement to even measure anything, claimed I needed a "deep cleaning" instead that would require further insurance approval. Ok, so that doesn't explain why they'd refuse to do the regular cleaning I had scheduled. Obviously, anyone could do the regular cleaning and then the remaining necessary cleaning once the deep cleaning was approved. But instead THEY refused to do a cleaning for me and argued with me about it. The dentist also claimed I had 5 cavities when I haven't had any in three decades, as well as initially also trying to sell me a mouth guard for bruxism I also do not have. After years of zero teeth issues and currently not having any dental problems, plus years of regular cleaning from my past dental office , I obviously was shocked to be told suddenly I "couldn't" get a cleaning (like the one I had two years ago here which was NOT "only a polish" like the staff said was all I could get), because my teeth were SO bad I needed a "deep cleaning" plus I suddenly had 5 cavities. I went to my prior dentist over the holiday for a second opinion. He explained to me as Wayne G also explained that they should have done the gum check; and that his second opinion was I had one small cavity that needed to be filled (not 5) and that in his office, they'd have just done the regular cleaning and my level of issues would not have warranted a "deep cleaning." Furthermore. When I requested my records, my appointment notes stated I HAD RECEIVED THE CLEANING I HAD BEEN REFUSED. And not "just the polish" which the dentist and office said was all I could have, they stated I had gotten hand scaling, cavitron, mouth wash, etc everything I had expected but not received from the appointment. When I questioned them on this, the office manager had the audacity to tell me I HAD REFUSED MY OWN SCHEDULED CLEANING. Medical gaslighting at its finest. How could anyone not be completely confused and upset at being treated this way? I came in for an appointment for a normal service. It was refused for reasons that do not make sense (except that this office is both scamming patients and insurance companies). Then the office staff, instead of being apologetic for all they'd put me through and my normal reactions, was incredibly rude and gaslit me. They told me my insurance was not going to cover the very services they had written in my chart I had received (when I never even saw a hygienist) and that I had misunderstood what a "cleaning" entails even though I had gotten one with them two years prior and have had probably 50 dental cleanings in my life. America has the highest healthcare expenses and amazingly poor health outcomes for citizens. Businesses like this one who withhold appropriate medical care to pad their pockets with insurance manipulation is why. Proceed at your own risk. PS so looking forward to your snarky gaslighting response that you leave for every patient calling you out on your unscrupulous behavior!

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1 month ago

Amazing! Dentist and staff very knowledgeable and professional! Have been coming here for over a year excellent care!

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Jason L.

Thank you Rashid:)

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1 month ago

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Jason L.

Thank you Jasmine:)

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27 days ago

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Jason L.

Thank you Izzy:)

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5 days ago

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3 days ago

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24 days ago

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Jason L.

Thanks Irene, so glad you had a positive experience.

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1 month ago

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Jason L.

Thank you Roxy:)

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13 days ago

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Jason L.

Thank you Danielle, she was such a cutie pie. See you soon:)

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2 months ago

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Jason L.

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27 days ago

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Jason L.

Thank you Karen:)

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1 month ago

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27 days ago

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Jason L.

Thank you Ethan:)

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3 months ago

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9 months ago

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1 year ago

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Page 1 of 3

Ask the Community - Caring Bear Dental

Review Highlights - Caring Bear Dental

“Do not be afraid,or even second thought if you should bring the kids in..... Just bring them you won't regret it.!!!!!!!”

Mentioned in 3 reviews

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Went there for another crown :(:( Dr Donny was impeccable…read more Very happy with the care.

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Caring Bear Dental - pediatric_dentists - Updated October 2026

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